Risk Analysis

Executive summary

Risk Analysis

The consultancy service is a professional work performance of a person who, having ascertained and practical experience in business management systems, advises and assists its customers in the performance of acts, provides information and advice. The term “management system” means all those organizational models implemented in organizations (for example: Company and companies) in the various sectors in which they operate (for example: Manufacturing, food, services and construction). With reference to the requirements expressed by a series of international standards, including: – ISO 9001 for Quality Management Systems; – ISO 14001 for environmental management systems; – OHSAS 18001 for safety management systems and health in the workplace.

The task of the consultant is therefore, once acquired the items that the customer already has, to add the factors of competence, knowledge and professionalism that can promote developments in the desired direction; in this context is substantially the relationship of trust between the customer and who provides advice. Handle all the counseling path, from first contact to after certification with the main objective of creating added value for customers through customized projects and solutions. The introduction in the company of an effective management system, designed and implemented to measure, is a winning investment to manage the complexity ensuring a continuous improvement of performance and the satisfaction of all parties concerned. The consulting activity focuses on all areas of risk that are relevant in terms of continuity of production (process risks, risks of utilities, risks from suppliers, risks due to the automation of processes, risks of customers, risks due transport and logistics) and aims to highlight the critical customer scenarios, estimating the consequences.

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Service Methodology

Implementation of quality systems based on concepts of business improvement. Analyze and plan activities together with the client, according to needs, objectives and policies, different from company to company, monitoring the operation of what was planned and collecting evidence for the establishment of a process for continuous improvement. Elements of the process considered are: setting the context of the risk assessment (identification, analysis, increase) of the risk treatment across which we highlight the following activities: communication and consultation, monitoring and review. The consulting activity focuses on all areas of risk that are relevant in terms of continuity of production (process risks, risks of utilities, risks from suppliers, risks due to the automation of processes, risks of customers, risks due transport and logistics) and aims to highlight the critical customer scenarios, estimating the consequences>/p>

Our method involves the following general stages: Definition of customer needs through a thorough check up and free development of a project; Analysis of business processes and designing intervention detail (Work Plan); Design of the structure of the organizational system; Development of the documentation provided; individual meetings and group analysis, training and consulting; Checks, re-examinations and continuous assessment of the occupational progress also by the customer; Continuous monitoring of customer satisfaction; Internal audit. The Internal Audit is an independent activity and objective assurance and consultancy, aimed at improving the effectiveness and efficiency Organization; Assistance during the certification process (if any) with research and management of the certification body / notified and Support post Certification with flexible maintenance interventions.

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Service Options

Companies can elect whether they just require Appleton Greene for advice and support with the Bronze Client Service, for research and performance analysis with the Silver Client Service, for facilitating departmental workshops with the Gold Client Service, or for complete process planning, development, implementation, management and review, with the Platinum Client Service. Ultimately, there is a service to suit every situation and every budget and clients can elect to either upgrade or downgrade from one service to another as and when required, providing complete flexibility in order to ensure that the right level of support is available over a sustainable period of time, enabling the organization to compensate for any prescriptive or emergent changes relating to: Customer Service; E-business; Finance; Globalization; Human Resources; Information Technology; Legal; Management; Marketing; or Production.

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Service Mission

We assist our customers by offering our advice for the development and implementation of business management systems useful to monitor and improve work performance, according to regulations and international standards. Our mission is to make available its expertise as a support to companies that want to implement within them of certifiable management systems in the following areas: Quality, Environment and Safety – management systems according to international standards. Handle all the counseling path, from first contact to after certification with the main objective of creating added value for customers through customized projects and solutions. We want to create value for the long term, promote the growth, efficiency and the prevention and management of business risks, taking into constant consideration the Organization’s interests.

We believe that improving the competitiveness of every business goes through process efficiency, training and motivation of staff, the use of effective information systems and the application of shared procedures for the control of all activities. All projects are conducted in order to obtain the customer’s objectives, both in terms of effectiveness and in terms of efficiency. Maintain an effective system of communication with customers, the community and all staff in order to transpose its requirements by informing them about the process of continuous improvement and about the results achieved. Guarantee efficiency in the management and control of operating units through the ability in management control and the systematic control of operating activities and the related costs to the Directorate by providing an effective and timely reporting on operations.

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Service objectives

The following list represents the Key Service Objectives (KSO) for the Appleton Greene Risk Analysis service.

1. Legal Assessment
   This process involves to: improve the company’s governance system; organize a structured and organic prevention and control aimed at reducing the risk of commission of related crimes business activities, with particular regard to the elimination or reduction any unlawful behavior; determine all those who operate in the name and on behalf of the company in “areas at risk”, the confidence to run in to infringements of the provisions, in an offense punishable by penalties, on legal or administrative nature, not only personally but also in the towards the company. Legal assessment includes the following activities: identification of activities of the business areas exposed to the committee a more offenses (risk analysis); the definition of appropriate procedures for the prevention of offenses (Control protocols) and the effective monitoring of the process operation. Risk Analysis – The risk analysis is done by analyzing business processes in order to identify areas and activities where it is possible to commit the offenses and measuring, for each of them, the level of risk (in terms of “probability” and “impact”). This activity of “risk assessment”, risk assessment, focuses on the corporate structure, the specific business risks and internal regulatory system entity (company procedures). The risks are identified through a structured process of risk assessment (Risk assessment), generally carried out by means of: interviewing managers; workshop with the resources of one or more business functions and surveys. In performing this preliminary analysis assumes a fundamental role the Internal Audit. The Internal Audit is an independent activity and objective assurance and consultancy, aimed at improving the effectiveness and efficiency Organization. We assist the organization in pursuit of its objectives through a systematic professional approach that generates value added since it is aimed at evaluating and improving the control processes, risk management and corporate governance. This function can support the Supervisory Board in the operation of the process verification, checking the design and operation of parking control protocols in place to mitigate the risk of committing crimes.
2. Risk Evaluation
   The objective of risk management is to understand what and how to prevent in relation to possible cases of damage, but also what and how to mitigate in terms of consequences and what to possibly transfer to other entities by means of, for example, appropriate insurance coverage. Identify, analyze, evaluate, communicate, monitor and eliminate the risks associated with any activity, or process in order to make the organization able to minimize losses and maximize opportunities. All this in a perspective of business continuity, that continuity of the production process or service delivery. Elements of the process considered are: setting the context of the risk assessment (identification, analysis, increase) of the risk treatment across which we highlight the following activities: communication and consultation, monitoring and review. Establish the context and politics (external context: social, cultural, political, cogent, financial, technology, internal context: governance, organizational structure, responsibilities, policies, information systems and flows; for risk management policy). Risk Identification (sources of risk, impact areas, events, circumstances, consequences, goal and full list of events that may affect the achievement of objectives). Analysis and risk weight; the analysis (determination of the consequences and attributes as the verisimilitude) provides inputs to the phase weighting, as the level of risk. Increase: comparison between the level of risk and risk criteria. Risk Treatment: deciding not to start or continue activities that result in the onset of risk; hiring or increase the risk in order to pursue an opportunity; remove the source of risk; to change the probability; edit their consequences; share the risk with other / and part / s (including financial control) and to consider the risk by informed decision.
3. Quality Implementation
   The implementation of the management system for quality plans a project of organization and training that must permeate the structure in all its parts, with the objective of defining the processes aimed at continually improving and optimizing the efficiency. The project follows the following steps: Verify the organization and the existing documentation; Definition of quality policy and objectives; Definition and preparation of quality documents; Risk assessment; Audit Verification and Assistance during the Inspection Visit. During the first operation will be carried out a detailed verification of the organizational status and will define the objectives and stakeholders. This phase involves the actual analysis of the organization and the collection of all the existing documentation (possible forms and operating instructions) on the subject of the certification processes. This in order to check the current state of the art and to manage the integration with the quality system that must be implemented and with the documentation to be drawn. At each stage, and especially in the initial phase, it will be essential that the involvement of both the direction of the function managers, coordinated by the consultant, to define what the norm called “quality policy”, namely the objectives that the Company intends to pursue, to meet the needs of customers, external / internal. Risk assessment plans to identify, analyze, evaluate, communicate, monitor and eliminate the risks associated with any activity, or process in order to make the organization able to minimize losses and maximize opportunities. It must necessarily be an ongoing process aimed at improving since, over time, external factors or internal risk may change and should include an estimate of the costs of risk management, in terms of economic resources, capacity and means. The next step in setting the objectives will be to detect processes, responsibilities by assigning specific tasks and responsibilities. In this phase it will be crucial the involvement of both the function Officers that their collaborators, coordinated by a consultant, to obtain maximum involvement and dissemination of the Quality System. In order to verify the correct and full implementation of the quality system set up during the last month of the project, before by the inspection of the chosen certification, it will be carried out thorough auditing activities on all subjects to the certification process.
4. Environmental Implementation
   Initial Environmental Assessment that identifies the significant environmental aspects typical of every company. The Environmental Analysis allows to: Identify the legal requirements applicable to an organization; Identify all environmental aspects with a significant environmental impact; Locate the appropriate criteria for evaluating the environmental impacts; Review all existing management practices and procedures relating to the environment and Evaluate the teaching from the investigation of previous incidents and environmental emergencies. The Environmental Analysis is designed to identify: the direct and indirect aspects (environmental aspect: element of an activity, product or service of an organization that can interact with the environment) and the significant impacts (environmental impact: any change to the environment, whether adverse or beneficial, wholly or partially resulting from activities, products or services of an organization). The Environmental Analysis is the tool that allows the organization to: Acquire a complete knowledge, thorough and documented related environmental aspects of its activities, its products and services; find out what are the most significant environmental aspects and the environmental performance indicators by which to measure the environmental performance; the realization of a control system with instruments such as procedures and control plans; support and assistance in the implementation of the environmental system; monitoring of activities and internal audit for the verification of the proper functioning. A systematic check carried out by the internal audit is to minimize the risks, to provide assurance to stakeholders (shareholders, employees, management, customers) and to define clear priorities for action to achieve compliance, for risk reduction and for the process improvement and periodic definition of improvement plans.
5. SS Implementation
   Occupational Health and Safety Assessment Series allows the business issues related to security management, through the identification of hazards, assessment of risks and their reduction. A continuous improvement plan allows the identification and subsequent implementation of control measures. The consulting services to obtain OHSAS 18001 certification enables you to create an “active prevention” corporate policy that allows you to: Ensure compliance with legal requirements; Ensure the company an advantage in participating in tenders by public or private entities; Reduce workplace accidents both in terms of frequency and in terms of severity and the related costs “indirect”; Reduce the possibility of incurring administrative sanctions and / or criminal proceedings; Reduce image risks from accidents at work; Increase employee motivation and thus the working efficiency; Continuously monitor and verify safe working conditions and Design and implement an integrated system for quality, environment and safety. This process Involves: Definition of the SSL policy; Formulation of a plan for the introduction and development of a SSL management system; Drafting of the full SSL Manual of the procedures required by the regulations; Organization of a registration system; Specific personnel training than is the policy; System implementation and testing agreed through internal audits; Planning and development of corrective measures applications; Selection of the certification and Tiling constant during audits to ensure a technical support to the customer. The benefits derived from it are the bureaucratic / administrative simplifications, decision support in investment operations or technological change, greater protection of company assets and a better image towards its customers.

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Achievements

Carlo Gavazzi S.p.A.

Our customers appreciate our experience and specialist knowledge of the sector, thanks to which we can identify the key operational and performance issues. The relationship with the company has been very positive. The consulting activity has allowed us to achieve certification in the best way. We were looked after every step of the project within the planned agreements. With a very detailed risk analysis it has been possible to determine the risks associated with certain hazards or risk sources. Depending on the extent of the risk so determined they have been defined, implemented and monitored for eradication programs or risk reduction. One of the changes following to our consultancy has been the 7.8% solid growth in sales of the energy management range due to the continuous effort in business development and the evolution of new products for key applications such as energy monitoring data centers and telecommunications power stations.

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Eni S.p.A.

Eni continues to maintain high levels of attention to the safety of all activities also thanks to the continuous HSE awareness campaigns. Greenhouse gas emissions are down by 2.8% compared to the comparative year (-3.9% flaring emissions). The continuous energy efficiency measures, streamlining the logistics and emission reduction projects more than offset the effects of the growth in production. In addition, the gas flaring reduction program on the M’Boundi field (Eni 83%, operator), launched in 2014, received the Excellence Award in 2015 by the World Bank Global Gas Flaring Reduction as part of the Zero Gas Flaring Routine 2030 in view of the significant contribution to reducing emissions.

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Coca Cola HBC Italia

Coca-Cola HBC Italy production of beverages overall increased by 1.7% on 2014, while the bottling of mineral water increased by 3.4% compared to 2014. Ingredients and packaging materials in direct contact with the drinks (primary packaging) are subjected to a thorough evaluation from the point of view of environmental impact and safety of consumers, before entering the production process. In particular, manufacturers are undergoing an audit process carried out directly by The Coca-Cola Company in accordance with very strict parameters. Coca-Cola HBC Italy also performs on such a materials testing protocol within the plants in order to assess their quality performance before authorizing any use; all manufacturers must provide appropriate documentation of compliance with all applicable laws (National and Community): Only in the face of this compliance, the company proceeds to the authorization of the use of these raw materials.

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Roche Diagnostics S.p.A.

Roche seeks to balance the -company factors, environment and economy – in every aspect of its business management through: responsible management of the business, sustainable business growth and creating rewarding and quality jobs, access to the products guarantee by of those who need it, consideration of employees and guarantee their safety, reduce environmental impact an