Process Excellence
Accredited Consulting Service for Mr. Boland MA FCMA FCIS Accredited Executive Consultant (AEC)
The Appleton Greene Accredited Consultant Service (ACS) for Process Excellence is provided by Mr. Boland and provides clients with four cost-effective and time-effective professional consultant solutions, enabling clients to engage professional support over a sustainable period of time, while being able to manage consultancy costs within a clearly defined monthly budget. All service contracts are for a fixed period of 12 months and are renewable annually by mutual agreement. Services can be upgraded at any time, subject to individual client requirements and consulting service availability. If you would like to place an order for the Appleton Greene Process Excellence service, please click on either the Bronze, Silver, Gold, or Platinum service boxes below in order to access the respective application forms. A detailed information guide for this service is provided below and you can access this guide by scrolling down and clicking on the tabs beneath the service order application forms.
Bronze Client Service
Monthly cost: USD $1,000.00
Time limit: 5 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze service includes:
01. Email support
02. Telephone support
03. Questions & answers
04. Professional advice
05. Communication management
To apply – CLICK HERE
Silver Client Service
Monthly cost: USD $2,000.00
Time limit: 10 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze service plus
01. Research analysis
02. Management analysis
03. Performance analysis
04. Business process analysis
05. Training analysis
To apply – CLICK HERE
Gold Client Service
Monthly cost: USD $3,000.00
Time limit: 15 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze/Silver service plus
01. Management interviews
02. Evaluation and assessment
03. Performance improvement
04. Business process improvement
05. Management training
To apply – CLICK HERE
The Business Process Analysis (BPA) option is currently available for this service
You can request a demonstration of this particular consulting service, without any prior commitment, simply by completing a Business Process Analysis (BPA)application form. It will only take you approximately 20 minutes. For further details please CLICK HERE. Please note that this service option is subject to ongoing availability.
Consultant profile
Mr Boland is an approved Executive Consultant at Appleton Greene and he has experience in production, finance and management. He has achieved a Master of Arts in Finance and Accounting, a FCMA and a FCIS. He has industry experience within the following sectors: Consultancy; Manufacturing; Non-Profit & Charities; Food & Beverage and Pharmaceutical. He has had commercial experience within the following countries: United Kingdom; South Africa; Germany; India and China, or more specifically within the following cities: London; Johannesburg; Dusseldorf; Bangalore and Beijing. His personal achievements include: introduced group-wide reporting; rolled out 30 plus installations of new software (SAP); achieved manufacturing savings of over EU 400K and resolved debt collection problem for Scandinavian utility provider. His service skills incorporate: Lean Six Sigma; Minitab workshops; training development; accounting processes and positive change.
To request further information about Mr. Boland through Appleton Greene, please CLICK HERE.
Executive summary
Process Excellence
In a changing world businesses need to be responsive and be able to change their business processes to meet changing needs. In a competitive world only those who can delight their customers will keep their customers; only those who can provide excellent service on an ongoing process will remain competitive. Thus, the ability of key business processes to perform excellently is critical to business success. To achieve this, processes need to be both efficient and effective. Efficiency requires that the processes run smoothly all the time, regardless of surrounding circumstances. Effectiveness mean meeting and exceeding customer expectations. It is always important to see each process in the context of its environment, recognising that it is not possible to optimise all processes within a system. Before any detailed work is carried out on an individual process it is important to understand the system within which that process operates.
Many companies have tried and failed to run improvement projects and campaigns; these often fail for three reasons: There is no clear definition of projects which are needed to improve the overall business performance; there is lack of senior management engagement and finally communication within the organisation lacks clarity and direction. I lead Process Excellence initiatives which address all these issues, and thus deliver successful and lasting transformation. By leading process based transformation, we ensure that all staff are engaged and motivated and learn the necessary skills to continue the process on an ongoing basis, that is that they will adopt and apply continual improvement.
Service Methodology
No process works within a vacuum; nor does any system. For this reason, Process Excellence can only be successful and long lasting if it co