Performance Enhancement
Accredited Consulting Service for Dr. Hagedorn Accredited Senior Consultant (ASC)
The Appleton Greene Accredited Consultant Service (ACS) for Performance Enhancement is provided by Dr. Hagedorn and provides clients with four cost-effective and time-effective professional consultant solutions, enabling clients to engage professional support over a sustainable period of time, while being able to manage consultancy costs within a clearly defined monthly budget. All service contracts are for a fixed period of 12 months and are renewable annually by mutual agreement. Services can be upgraded at any time, subject to individual client requirements and consulting service availability. If you would like to place an order for the Appleton Greene Performance Enhancement service, please click on either the Bronze, Silver, Gold, or Platinum service boxes below in order to access the respective application forms. If you have any questions or would like further information about this service, please CLICK HERE. A detailed information guide for this service is provided below and you can access this guide by scrolling down and clicking on the tabs beneath the service order application forms.
Client Telephone Conference (CTC)
If you have any questions or if you would like to arrange a Client Telephone Conference (CTC) to discuss this particular Unique Consulting Service Proposition (UCSP) in more detail, please CLICK HERE.
Bronze Client Service
Monthly cost: USD $1,500.00
Time limit: 5 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze service includes:
01. Email support
02. Telephone support
03. Questions & answers
04. Professional advice
05. Communication management
To apply – CLICK HERE
Silver Client Service
Monthly cost: USD $3,000.00
Time limit: 10 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze service plus
01. Research analysis
02. Management analysis
03. Performance analysis
04. Business process analysis
05. Training analysis
To apply – CLICK HERE
Gold Client Service
Monthly cost: USD $4,500.00
Time limit: 15 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze/Silver service plus
01. Management interviews
02. Evaluation and assessment
03. Performance improvement
04. Business process improvement
05. Management training
To apply – CLICK HERE
Consultant Profile
Dr Hagedorn is an approved Senior Consultant at Appleton Greene and he has experience in finance, marketing and management. He has achieved a Doctor of Management, a Master of Science in Marketing and has a Master of Business Administration in General Management. He has industry experience within the following sectors: Education; Media & Marketing; Banking & Financial Services; Healthcare and Aviation. He has had commercial experience within the following countries: United States of America, or more specifically within the following cities: Minneapolis MN; New York NY; Chicago IL; Milwaukee WI; Des Moines IA. His personal achievements include: developed integrated marketing strategy; streamlined cross-functional coordination; created advanced consumer segmentation models; increased revenue 30 percent annually and reduced expenditures 10 percent annually. His service skills incorporate: group facilitation; training; organizational research; performance improvement and strategic planning.
To request further information about Dr. Hagedorn through Appleton Greene, please CLICK HERE
Executive Summary
Performance Enhancement
This service enhances organizational performance by unleashing the untapped potential of their people. It places emphasis on positive and upside potential yet to be fully realized by the organization, and is applicable across industry sectors. The methodology relies on a combined approach of appreciative inquiry, facilitated sensemaking, and mixed methods research. Participatory in nature, it uses a highly inspirational bottom-up approach engaging a cross-section of individuals within the organization that are closest to the work.
While there is no limit to its uses, performance enhancement may be applied to revenue growth, cost reduction, process improvement, logistics and transportation, quality control, new product development, marketing, and strategy. Specific applications include:
Cost Containment: Costs are an important element in the profit equation. Experience has shown that costs usually increase at a faster rate than revenues—putting a squeeze on the bottom line. Effective cost management can have a substantial impact on profitability. In fact, for a company with a five percent profit margin, just a $250,000 reduction in overhead would require a $5 million increase in revenues to have the same impact on profitability. A well-coordinated cost containment process can target waste and financial inefficiencies and help your organization improve its financial performance.
Marketing Return on Investment: Revenues are the first part of the profit equation—usually generated by effective sales and marketing activities. In order to maximize marketing performance, these activities must be cost-effective and must add value to the bottom line. Are you getting the best return on investment (ROI) from your sales, advertising, and marketing efforts? This service can help your organization control advertising and marketing expenditures while also increasing revenues.
Strategic Alignment: Trying to determine where the most opportunity for improving the performance of your company lies? Where should you direct your efforts to have the greatest impact? Concerned that your organization has lost its focus? These questions can be answered by combining advanced qualitative and quantitative research along with appreciative inquiry methods to interpret complex perceptions within your organization.
Bottom Line: This service seeks to bring out the best in organizations, enabling them to more effectively compete in a globally hypercompetitive environment; transitioning them from merely good—to great.
Service Methodology
The service methodology is grounded on appreciative inquiry, based on Dr. David Cooperrider’s original research at Case Western Reserve University. Appreciative inquiry is broadly applicable across industries and focuses on bringing out the best in organizations by utilizing a pragmatic approach emphasizing the “best of what is”, “what could be”, “what should be”, and “how to”. It is aspirational in nature and appeals to the deepest human desire for a more hopeful and enriching future, thereby enhancing both individual and collective performance. This is accomplished by reframing the current state around its positive potential, followed by envisioning what a more desirable future looks like, and developing action steps to make it a reality.
The approach is further refined by a process of facilitated sensemaking—tapping-into the collective mind of the organization, and enabling insight at both a group and individual level. This results in organizational ownership of problems and solutions with dramatic outcomes, using a bottom up cross-functional team approach. While this process of group facilitation can be done virtually, physical presence on-site at a location of the client’s choosing often results in more dynamic engagement and deeper collective insights.
Finally, mixed methods research is applied to both support and inform the appreciative inquiry process. This may include individual interviews with organization members, internal surveys, or some combination. Most projects require a heavier emphasis on either qualitative or quantitative research depending on several variables and desired outcomes, although a qual-quant orientation is most commonly employed with an emphasis on qualitative data and thematic analysis.
Service Options
Companies can elect whether they just require Appleton Greene for advice and support with the Bronze Client Service, for research and performance analysis with the Silver Client Service, for facilitating departmental workshops with the Gold Client Service, or for complete process planning, development, implementation, management and review, with the Platinum Client Service. Ultimately, there is a service to suit every situation and every budget and clients can elect to either upgrade or downgrade from one service to another as and when required, providing complete flexibility in order to ensure that the right level of support is available over a sustainable period of time, enabling the organization to compensate for any prescriptive or emergent changes relating to: Customer Service; E-business; Finance; Globalization; Human Resources; Information Technology; Legal; Management; Marketing; or Production.
Service Mission
The mission and overriding purpose of this service is to bring out the best in organizations. To help organizations, and the people within them, realize their full untapped potential. While many organizations are already very good at what they do, this service seeks to help them move from merely being good—to becoming great. It seeks to make them leaders in their industry and exemplars in best practices, admired by their peers and feared by their competitors.
In today’s globally hypercompetitive environment, no organization can afford to merely meet expectations internally or externally. Rather, they must continually adapt, learn, and improve, foster a culture of disruptive innovation, and excel beyond their wildest aspirations. Just as we see international athletes set performance records year after year which were once thought impossible to break, organizations can and must tap into that same human spirit of unlimited potential—and even more so, synergistically, on a collective scale with a laser-like focus on results.
Even in the modern digital world of evolving technologies like artificial intelligence and machine learning, the one thing that separates industry leaders from the rest is the quality, commitment, and engagement of their people. In many cases, the tools used across an industry are similar. But what separates the top performers, more often than not, is their collective human performance. Like the good coach of a record-breaking Olympic team driving his or her athletes to become faster, higher, stronger, this service seeks to help organizations dig deeper and soar higher by tapping into their limitless and boundless human potential.
Service Objectives
The following list represents the Key Service Objectives (KSO) for the Appleton Greene Performance Enhancement service.
- Strengths Audit
The process begins with an internal audit and thematic analysis of the organization’s strengths. Depending upon the client’s needs and objectives, this is done via custom-designed internal survey instruments, virtual individual interviews, or a combination of both. This first stage of the process informs the second stage of Discovering the Best of What Is, and is grounded on a strengths-based approach focusing on bringing out the best in the organization.
Rationale: Human systems perform at their best when they focus on what they are already good at doing. Think about it for a moment. Perhaps math is not one’s strong point. And, if that’s the case, then it would make no sense to spend a lifetime pursuing a career in astrophysics or even engineering. One would find it to be an endless struggle with diminutive results and, most likely, quite discouraging and very demotivating. Eventually, one may even choose to completely give up and call it quits. A better strategy is to focus on one’s strengths. Moreover, to develop those strengths to their fullest potential. Not only does this provide positive internal and external psychological feedback, but it also gives one hope for the future. And humans have been motivated by hope across the millennia, even in the most dire of circumstances. What works for one individual also works for a group of individuals collectively working toward achieving a common set of goals. As such, the purpose of this first step in the process is to establish the foundation by clearly identifying and capturing the organization’s strengths.
- Positive Discovery
Following the Organization Strengths Audit, cross functional representatives are selected from within the organization to engage in one or more consultant-facilitated sessions focusing on Discovering the Best of What Is. This usually involves a combination of small group breakout sessions and large group sessions, virtually or in the same physical location. The purpose of these sessions is to further build upon and refine what was learned in the initial Organization Strengths Audit.
Rationale: This next step in the process attempts to do a deeper dive into the organization’s strengths by identifying how those strengths are manifested in pragmatic and tangible ways. It seeks to illuminate, describe, and define specific activities that the organization already does well. Moreover, it does this with a comparative mindset taking into consideration competitor alternatives and what the organization does better or differently to set them apart from their competition. In situations where the organization is already the clear market leader, or where little to no competition currently exists, participants are encouraged to imagine a scenario where they are competing in an environment with intense industry rivalry. One must always assume that a new competitor can emerge at any moment. Thereby making the emphasis on an organization’s strengths all the more critical. In this step of the process, specific examples are captured and documented to be built upon in the next step of Future Visioning. Where appropriate, individual and departmental level praise and recognition is also emphasized. The facilitation process itself is similar to a traditional brainstorming session whereby no idea is considered a bad idea, and open-minded critical thinking is actively encouraged.
- Future Visioning
The next step in the process focuses on Envisioning What Could Be. These are also consultant-facilitated small group breakout and large group sessions, virtually or in the same physical location, consisting of the same cross functional representatives from within the organization. Again, analogous to traditional brainstorming, the purpose of these sessions is to envision future possibilities—all that the organization is capable of doing, becoming, and being, with an emphasis on organizational strengths.Rationale: As mentioned previously, humans across the millennia have been highly motivated by hopeful aspirations for a better future. Whether for themselves, their loved ones, their children, or for future generations, the motivational power of a brighter future is a cultural universal observed and recognized across the world. This stage of the process seeks to tap into that motivational power on both an individual and a collective level. It is the rocket fuel that can soar organizations to new heights. During the process of group facilitation, participants will be tasked with extrapolating the organization’s strengths and specific manifestations of strengths in such a way that it leads to even better future outcomes. It asks, “We’re already really good at this. How can we become even better?” Often, instead of reinventing the wheel and trying something completely new or different, this means simply leveraging what the organization has already accomplished or the resources it already has at its disposal. Leveraging what the organization has already accomplished is by itself a powerful motivator, given its positive associations and the confidence it builds upon. Such an approach encourages the construction of knowledge, and the sharing of that knowledge, within the organization.
- Action Planning
Working in the same consultant-facilitated small and large groups, usually held on a different day to allow time for individual and collective reflection, the next step in the process is Action Planning. The purpose of this stage of the process is to determine pragmatic solutions for how to create the organization’s future, as identified in the previous step of Envisioning What Could Be. In this stage, the objective is for organization representatives to walk away with concrete action items that they can either lead or recommend for implementation.Rationale: In this step of the process the participants go to work. Their purpose and objective is to determine how to create the organization’s future that they collectively envision. The consultant’s role in this stage is to encourage participants to engage in creative problem-solving using elements of a design-thinking approach. This requires a fresh mind which has had time to process and reflect upon the organization’s strengths and how those strengths can be leveraged to create an enhanced future. As such, this session is facilitated on a subsequent day. For this session to be successful, it is necessary for group participants to have a working knowledge of the organization’s operations so that they can develop realistically achievable action plans. Therefore, it is this stage that primarily determines the group participants in the areas within the organization that they represent, and is determined on a case-by-case basis depending on the client’s needs and objectives. A separate planning session will be held, in advance of the project start, with the client’s senior management team to determine which participants would best represent cross functional areas within the organization.
- Implementation
The final stage of the process is Implementation and Measurement. This is where organization members who participated in the previous stages are tasked with execution of their individual and collective action items. It is followed up with a subsequent group session, held either virtually or in the same physical location, 3 to 6 months later to openly share performance outcomes. Optional internal survey instruments may be developed to aid in the measurement process, depending on the client’s needs and objectives. It is important to note that this is not an end state in and of itself. Rather, this final stage is the end of the beginning of an ongoing process of continuous improvement where the cycle can and should repeat itself starting with new discoveries of the Best of What Is, whether they be consultant or client-facilitated.Rationale: Even the best plans will fail if they are not executed. In this stage of the process the emphasis is on implementation of action plans. During this stage, the consultant who facilitated the associated group sessions will be available via email, phone, or web conference to assist and guide as needed. Data gathering and analysis is also an important part of this stage for measuring outcomes. Measurable, quantitative data is preferred wherever possible. If necessary, the consultant can be available to assist with both recommending and analyzing relevant data. This data can also serve as a baseline for any follow-up group facilitation sessions, following along the same lines of the construction of knowledge and a spirit of continuous improvement.
Testimonials
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More detailed achievements, references and testimonials are confidentially available to clients upon request.
Industries
This service is primarily available to the following industry sectors:
Education
The current outlook for the higher education industry in the United States involves several ongoing trends and challenges. These factors may impact both academic institutions and professionals in the field.
The increasing reliance on technology for education delivery, such as online courses and virtual classrooms, continues to shape the higher education landscape. Institutions that effectively leverage technology may gain a competitive edge while also reducing costs. Also complicating the higher education environment are demographic shifts, including a declining birth rate and changes in the age distribution influencing student enrollment patterns. Understanding these changes is crucial for strategic planning in higher education institutions.
Many colleges and universities are also facing financial challenges, including reduced state funding, increasing costs, and concerns about student debt. Effective financial management strategies are essential for sustainable operations. Further, students and employers alike are placing a greater emphasis on the practical applicability of education to the workforce. As a result, the demand for alternative credentials is increasing, such as certificates and stackable credentials, as the cost of degree programs has risen faster than inflation. This trend may impact traditional degree programs and requires adaptation in program offerings and marketing approaches.
Continued advancements in technology, including artificial intelligence and virtual reality, are likely to further influence how education is delivered. Institutions that embrace and effectively integrate these technologies may enhance the teaching and learning experience. For many institutions this may also require cultural change and a dramatic shift in the thinking behind education delivery. Along with this, proactive financial management, exploring alternative revenue streams, and cost-effective operational strategies will be essential for long-term sustainability moving forward.
The higher education sector will also need to adapt to changing demographics, including shifts in the age and ethnic composition of the student population. Strategies for attracting and retaining diverse student groups will be crucial. As a result, higher education institutions will likely need to prioritize diversity, equity, and inclusion initiatives in both their academic and administrative practices.
Demand for practical skills and competencies relevant to the workforce is likely to grow. Aligning higher education programs with industry needs and emphasizing experiential learning can enhance program relevance. Further, the rise of alternative credentials, such as digital badges, specialized certificates and diplomas, is likely to continue. Offering flexible and customizable learning pathways can appeal to a diverse range of students and meet the demand for lifelong learning.
Media & Marketing
The media and marketing landscape continues to be heavily influenced by digital technologies. Online platforms, social media, and digital advertising play a central role in reaching and engaging audiences. Adapting to the evolving digital landscape is essential for marketing strategies. Further, the use of data analytics and artificial intelligence in marketing decision-making is on the rise. Marketers are leveraging consumer data to personalize campaigns, measure performance, and optimize strategies. This trend emphasizes the increasing importance of data literacy and analytics skills for marketing professionals. Finally, emerging technologies such as augmented reality and virtual reality are finding applications in marketing, providing immersive and interactive experiences for consumers.
Content marketing continues to be a powerful tool for engaging both business and consumer audiences. Marketers are investing in creating timely and relevant dynamic content to build brand awareness, establish credibility, and drive customer loyalty. Understanding content marketing strategies is essential for remaining competitive. Likewise, the growth of e-commerce has accelerated, driven by changes in consumer behavior. Marketers need to navigate the evolving e-commerce landscape and develop strategies to effectively reach and convert online consumers. Collaborations with influencers have also become a significant part of marketing strategies. Identifying and partnering with influencers who align with brand values can enhance visibility and credibility.
Increasing concerns about data privacy have led to regulatory changes, such as the implementation of laws like the European Union GDPR and the California Consumer Privacy Act. Marketers must navigate these regulations and prioritize transparent and ethical data practices. Consumers are also placing a higher emphasis on sustainability and social responsibility. Companies that incorporate these values into their marketing communications and marketing mix may enhance their brand reputation and appeal to socially conscious consumers.
Banking & Financial Services
The U.S. Federal Reserve’s monetary policy, including decisions on interest rates, plays a significant role in the financial services industry. Banks closely monitor interest rate movements as they impact lending and investment decisions, and higher interest rates from decade-long historic lows have had significant impacts on consumer lending. Broad-based economic factors such as employment levels, consumer spending, and business investment also influence the industry’s performance. Moreover, monitoring credit quality and managing loan portfolios are crucial for banks. Economic uncertainties and changes in borrower behavior can affect asset quality and loan performance. The interconnectedness of the global economy means that international economic conditions and geopolitical events can impact the U.S. financial services industry. Changes in trade policies and global economic trends may also have repercussions.
The industry continues to undergo digital transformation, with a focus on technology-driven innovations. Online banking, digital payment solutions, and the adoption of fintech services are trends that impact traditional banking operations. Evolving consumer preferences and expectations, particularly regarding digital banking experiences, continue to drive changes in service offerings. Personalized and user-friendly digital services are essential for attracting and retaining customers. But with the increasing reliance on digital technologies, cybersecurity remains a top priority for the industry. Financial institutions are investing in robust cybersecurity measures to protect customer data and maintain trust. Moving forward, the exploration and potential implementation of central bank digital currencies could reshape the payments ecosystem. Central bank digital currencies may impact traditional banking activities and require adaptation to new forms of digital currency.
The industry may see continued mergers and acquisitions as financial institutions seek to enhance their market presence, expand service offerings, or achieve cost synergies. Regulatory approval processes and antitrust considerations play a role in these activities. Changes in regulations, including potential adjustments to financial regulations and policies, can impact the industry’s operating environment. Regulatory developments may influence compliance costs and business strategies. Increasing attention on environmental, social, and governance factors is also influencing decision-making within the financial services industry. Banks are engaged in an ongoing effort to integrate environmental, social, and governance considerations into their investment strategies and risk assessments.
Healthcare
Managing healthcare costs remains a significant challenge in the United States. The industry will continue to explore strategies for cost containment, efficiency improvements, and addressing the economic aspects of healthcare delivery. Among these changes, the COVID-19 pandemic accelerated the adoption of telehealth services. Continued growth is likely in virtual care and remote patient monitoring, with potential long-term implications for how healthcare services are delivered. A shift toward value-based care models, focusing on patient outcomes and cost-effectiveness, is expected to continue. Payment reform and accountable care organizations are key components of this shift. Ongoing advancements in healthcare technologies, such as artificial intelligence, genomics, and personalized medicine, are likely to impact treatment approaches, diagnostics, and overall patient care. Finally, the healthcare industry faces workforce challenges, including shortages of certain healthcare professionals. Efforts to address workforce issues, expand training programs, and optimize staffing models will be critical moving forward.
Legislative and policy changes at the federal and state levels can have profound effects on the industry. Initiatives related to healthcare access, insurance coverage, drug pricing, and public health funding will continue to shape the operating environment. In addition, the importance of public health infrastructure and preparedness was underscored by the COVID-19 pandemic. Investments in public health systems, disease surveillance, and pandemic response capabilities are becoming priorities. Addressing health disparities and promoting health equity are also priorities for the healthcare industry. Initiatives to improve access to care, reduce disparities, and advance health equity will likely gain prominence.
A recognition of mental health as a crucial component of overall well-being has also grown. The industry is expected to focus more on mental health services, destigmatization, and integrating mental health into primary care. Telepsychiatry and digital mental health tools may become more prevalent. In addition, advances in drug development and biotechnology continue to shape the pharmaceutical and healthcare industries. Efforts focusing on precision medicine, breakthrough therapies, and vaccine development remain high. Further, the healthcare industry is likely to continue shifting toward a more patient-centric model, with an emphasis on patient engagement, shared decision-making, and a focus on the overall patient experience.
Aviation
The commercial aviation industry faced major challenges during the COVID-19 pandemic including significantly reduced travel demand, deep financial losses, and operational constraints. As a result, airlines implemented measures such as cost-cutting strategies, fleet adjustments, and workforce changes to adapt in what has always been a highly competitive operating environment even under normal circumstances.
Several trends are currently shaping the industry’s outlook including technological innovation, economic factors, environmental concerns, and the regulatory environment. In recent years the industry has been exploring technological advancements and innovations to enhance operational efficiency, customer experience, and sustainability. Investments in new aircraft, digital solutions, and sustainable practices have been key focus areas. Major airlines are also under pressure to adopt eco-friendly practices, invest in fuel-efficient aircraft, and work towards reducing their carbon footprint.
The largest U.S. airlines in terms of market share are 1) American Airlines, 2) Delta Air Lines, 3) United Airlines, and 4) Southwest Airlines. Differentiation can be a challenge in this industry as it is sometimes perceived as a commodity by air travelers. Attempts are made, however, to differentiate on the basis of service, on-time performance, frequent flyer rewards programs, and in-flight amenities.
This is an industry which routinely faces numerous challenges simultaneously. Many of which are beyond its control including fuel prices, global events and crises, regulation, intense competitive rivalry, operational disruptions caused by weather or technical issues, high fixed costs and capital investment requirements, environmental concerns, disruptive technological changes, and labor relations issues. Because of this industry leaders must maintain both tactical and strategic agility, rapidly adapting to change if and whenever necessary. They must also focus on continuous improvement and bringing out the best in their people on a daily basis.
Locations
This service is primarily available within the following locations:
Minneapolis, MN
With the second-largest economy in the Midwest (after Chicago), Minneapolis-St. Paul is home to more than a dozen Fortune 500 companies. The healthcare sector is a major driver of the economy in Minneapolis-St. Paul—home to renowned medical institutions, including the nearby Mayo Clinic, and is a hub for medical research and innovation. Medical technology and device manufacturing play a crucial role in the local economy as well. Minneapolis-St. Paul also has a strong presence in the banking and financial services industry. The area is home to major financial institutions, such as U.S. Bancorp, Wells Fargo, and Ameriprise Financial. Further, the area is home to a thriving technology sector with a focus on software development, information technology, and innovation. Mall of America, located in Bloomington, is one of the largest shopping malls in North America and a major regional attraction for retail and entertainment.
Major companies include:
UnitedHealth Group: A leading healthcare company, UnitedHealth Group is one of the largest healthcare insurers globally. It operates various subsidiaries, including UnitedHealthcare and Optum.
Target Corporation: Target is a major retail corporation and one of the largest retailers in the United States, offering a wide range of products including apparel, groceries, and electronics.
3M: A multinational conglomerate known for its diversified range of products, including adhesives, abrasives, and consumer goods, 3M has a strong presence in manufacturing and innovation.
U.S. Bancorp: One of the largest banks in the United States, U.S. Bancorp provides a variety of financial services, including banking, wealth management, and payment services.
Medtronic: A global leader in medical technology, Medtronic focuses on developing and manufacturing medical devices to improve healthcare outcomes.
General Mills: As a major player in the food industry, General Mills is known for its popular brands, including Cheerios, Betty Crocker, and Yoplait.
Cargill: A multinational food and agricultural conglomerate, Cargill is involved in various aspects of the food supply chain, including agriculture, processing, and distribution.
Xcel Energy: A utility company that provides electricity and natural gas services in multiple states, including Minnesota, Xcel Energy is one of the largest electric and natural gas providers in the region.
Ecolab: A global provider of water, hygiene, and energy technologies and services, Ecolab serves various industries, including healthcare, hospitality, and manufacturing.
Best Buy: A major electronics retailer with its headquarters in Richfield, Best Buy operates stores nationwide, offering a wide range of consumer electronics and appliances.
New York City, NY
New York City boasts the largest regional economy in the world and is home to numerous international and Fortune 500 companies. It also serves as the hub for the U.S. financial services industry. Wall Street, located in the financial district of Manhattan, is home to major financial institutions, investment banks, hedge funds, and other financial services playing a crucial role in global finance. The technology sector in New York City has experienced significant growth in recent years. It is home to a thriving tech ecosystem, including startups, tech firms, and innovation hubs. Healthcare and life sciences is a major industry in the New York City metropolitan area. The region is home to prestigious medical institutions, research centers, and pharmaceutical companies. A global hub for media and entertainment, the city is home to major television networks, film studios, publishing houses, and Broadway, the world-famous theater district. In addition, the city’s large concentration of professional service firms caters to a diverse clientele, including legal services, consulting, accounting, and marketing.
Major companies include:
JPMorgan Chase & Co: A global financial services company, JPMorgan Chase is one of the largest banks in the United States with a significant presence in the New York City area.
Verizon Communications Inc: A major telecommunications company, Verizon provides a range of services including wireless communication, internet, and television.
Goldman Sachs Group Inc: A leading global investment banking, securities, and investment management firm, Goldman Sachs is headquartered in New York City.
MetLife Inc: A major insurance and financial services company, MetLife provides products such as life insurance, annuities, and employee benefits.
Pfizer Inc: A multinational pharmaceutical company, Pfizer is one of the world’s largest, with a significant presence in the New York City area.
IBM: A global technology and consulting company, IBM offers a diverse array of products and services.
CitiGroup Inc: A global financial services company, CitiGroup has a strong presence in banking, investment, and other financial products.
Morgan Stanley: A leading global financial services firm, Morgan Stanley provides investment banking, securities, and wealth management services.
Johnson & Johnson: A multinational healthcare and pharmaceutical company, Johnson & Johnson markets a broad range of products, including pharmaceuticals, medical devices, and consumer health products.
PepsiCo Inc: A multinational food and beverage company, PepsiCo has a wide range of popular brands in the beverage and snack industries.
American Express Company: A global financial services company, American Express is known for its credit cards, charge cards, and traveler’s cheques.
Accenture: A multinational professional services company, Accenture provides consulting, technology, and outsourcing services.
BlackRock Inc: A global investment management corporation, BlackRock is one of the largest asset managers in the world.
Procter & Gamble Co: While headquartered in Cincinnati, Procter & Gamble has a significant presence in the New York City area and is a multinational consumer goods company.
Chicago, IL
Chicago is a major financial center, with a concentration of banks, financial institutions, and trading exchanges. The city is home to the Chicago Board Options Exchange and the Chicago Mercantile Exchange, making it a key player in the global financial markets. Historically known as a manufacturing hub, Chicago continues to have a strong manufacturing presence. The region is involved in manufacturing activities ranging from machinery and equipment to food processing and automotive production. Chicago’s strategic location as a transportation hub has significantly contributed to the growth of the transportation and logistics industry. The city is a major transportation and distribution center, with one of busiest airports in the U.S. (O’Hare International Airport) and a well-developed rail and highway network. Chicago has also been experiencing growth in the technology sector, with a focus on startups, tech companies, and innovation hubs. The city’s tech ecosystem has expanded, fostering entrepreneurship and technological advancements. Finally, the healthcare and life sciences sector is a major industry in the Chicago metropolitan area. It is home to renowned medical institutions, research centers, and biotechnology, and pharmaceuticals firms.
Major companies include:
Boeing: A multinational aerospace company that is a major player in the manufacturing of commercial airplanes, defense, and space technology, Boeing has a significant presence in the Chicago area.
Abbott Laboratories: A global healthcare company, Abbott Laboratories is engaged in the development and manufacturing of pharmaceuticals, medical devices, diagnostics, and nutrition products.
United Airlines Holdings: One of the largest airline holding companies in the world, United Airlines has its headquarters in Chicago. It operates a vast network of domestic and international flights.
Exelon Corporation: A leading energy company, Exelon is involved in the generation and distribution of electricity and natural gas. It is one of the largest electric utilities in the United States.
Walgreens Boots Alliance: A multinational retail pharmacy and health and wellness company, Walgreens Boots Alliance operates one of the largest pharmacy store chains in the United States.
Caterpillar Inc: A global manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives.
ADM (Archer Daniels Midland Company): A major player in the food processing and commodities trading industry, ADM is involved in the production of food ingredients, animal feeds, and biofuels.
Allstate Corporation: One of the largest insurance companies in the United States, Allstate provides a range of insurance products, including auto, home, and life insurance.
Northern Trust Corporation: A leading financial services company, Northern Trust offers wealth management, asset servicing, and banking services to individuals, corporations, and institutions.
Mondelez International: A multinational food and beverage company, Mondelez is known for its portfolio of snack brands, including Oreo, Cadbury, and Ritz.
Illinois Tool Works: A diversified manufacturing company that produces a wide range of industrial products and equipment.
Baxter International Inc: A global healthcare company specializing in medical devices, pharmaceuticals, and biotechnology products.
Groupon: An e-commerce platform that offers deals and discounts on a variety of products and services, including travel, entertainment, and local activities.
W.W. Grainger Inc: A leading distributor of maintenance, repair, and operating supplies, serving businesses and institutions.
Aon plc: A multinational professional services firm providing risk, retirement, and health solutions, Aon has a significant presence in the insurance and consulting industries.
Milwaukee, WI
Milwaukee has a strong historical association with manufacturing, particularly in industries such as machinery, industrial equipment, and metal fabrication. It is particularly known for the production of industrial machinery, tools, and equipment. The healthcare sector is also a major contributor to the economy of the Milwaukee metropolitan area, which is home to various healthcare institutions, hospitals, and medical research facilities. Perhaps best known, Milwaukee has a rich brewing tradition and is known for its beer industry. While the number of large breweries has evolved, brewing and beverage production, including craft breweries, remain important to the local economy and culture. Financial services are also a notable component of the Milwaukee metropolitan area’s economy. The city is home to several banks, financial institutions, and investment firms. Finally, with institutions like the University of Wisconsin-Milwaukee and Marquette University, the education and research sector is a significant part of the Milwaukee economy. These institutions contribute to research, innovation, and the development of a skilled workforce.
Major companies include:
Johnson Controls International plc: A multinational conglomerate specializing in building management, HVAC systems, and energy efficiency solutions.
Rockwell Automation: A global provider of industrial automation and information technology, serving industries such as manufacturing, oil and gas, and utilities.
Harley-Davidson, Inc: An iconic American motorcycle manufacturer, Harley-Davidson is known for its heavyweight motorcycles and a symbol of motorcycle culture.
ManpowerGroup: A global workforce solutions company providing staffing services, workforce consulting, and workforce solutions.
WEC Energy Group: A utility company engaged in the generation and distribution of electricity and natural gas. It serves customers in Wisconsin, Illinois, Michigan, and Minnesota.
Kohl’s Corporation: A retail corporation operating department stores, Kohl’s offers a wide range of products, including apparel, home goods, and electronics.
Briggs & Stratton Corporation: A manufacturer of small engines, power equipment, and outdoor power products.
Rexnord Corporation: A global manufacturer of power transmission and water management products, Rexnord serves industries such as aerospace, agriculture, and mining.
Modine Manufacturing Company: A diversified global company specializing in thermal management solutions, including heating, cooling, and ventilation systems.
Badger Meter, Inc: A manufacturer of flow measurement and control products used in water utilities, industrial processes, and energy applications.
Des Moines, IA
Des Moines has earned the nickname “Insurance Capital of the World” due to its prominence in the insurance industry. The city is home to several major insurance companies and financial institutions, including Principal Financial Group, Nationwide, and EMC Insurance Companies. Iowa, and by extension Des Moines, has a strong agricultural presence. The region is a major producer of corn, soybeans, pork, and other agricultural products. Agribusiness, including food processing and agricultural equipment manufacturing, is a significant industry. Healthcare is also a key driver of the economy in Des Moines, which is home to major hospitals, healthcare providers, and bioscience companies contributing to medical research and innovation. Des Moines has also seen growth in the technology sector, with an emphasis on information technology and software development. The city has become a hub for tech startups, and companies are involved in areas such as software development, data analytics, and financial technology. Finally, manufacturing plays a vital role in the Des Moines metropolitan area, encompassing industries such as machinery, metal fabrication, and food processing.
Major companies include:
Principal Financial Group: A global financial services company providing retirement solutions, investment management, and insurance services, Principal Financial Group is one of the largest employers in Des Moines.
Wells Fargo: A multinational financial services company, Wells Fargo has a significant presence in Des Moines. The company operates in various financial sectors, including banking, mortgage, and investment services.
Nationwide Mutual Insurance Company: A major insurance and financial services company with a significant presence in Des Moines, Nationwide provides a range of insurance products and financial services.
MercyOne: A healthcare system that includes hospitals, clinics, and other healthcare services, MercyOne is a leading healthcare provider in the Des Moines area.
Hy-Vee, Inc: A regional supermarket chain with its headquarters in West Des Moines, Hy-Vee operates grocery stores, pharmacies, and other retail services.
Kum & Go: A convenience store chain headquartered in West Des Moines, Kum & Go operates convenience stores across the Midwest, providing fuel, food, and other retail products.
UnityPoint Health: A healthcare system with hospitals, clinics, and medical facilities in the Des Moines area, UnityPoint Health is a prominent healthcare provider in Central Iowa.
EMC Insurance Companies: A property and casualty insurance company based in Des Moines, EMC provides a wide range of insurance solutions for businesses and individuals.
Casey’s General Stores: A convenience store chain headquartered in Ankeny, Casey’s General Stores operate convenience stores offering fuel, food, and other products.
Athene Holding Ltd: A retirement services company specializing in annuities and other financial products, Athene Holding has a significant presence in the Des Moines metropolitan area.
Clients
This service’s current clients or employers include:
UnitedHealth Group
UnitedHealth Group is a diversified health care company that operates globally, providing a range of health-related products and services. It is one of the largest and most prominent health care organizations in the world.
The company operates several business units, including UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. UnitedHealthcare is involved in providing health benefit plans and services to individuals, employers, and government programs. OptumHealth focuses on providing health and wellness services to individuals and organizations. This includes care delivery and management, behavioral health services, and consumer engagement. OptumInsight specializes in providing health care data, analytics, technology, and consulting services to health care providers, payers, and other organizations in the health care system. OptumRx manages pharmacy benefits, offering prescription drugs and related services to individuals, employers, and government programs.
UnitedHealth Group is a Fortune 500 company and consistently ranks among the largest corporations globally. Its services reach millions of individuals and organizations, making it a significant player in the health care industry. The company places a strong emphasis on innovation and technology, leveraging data analytics and digital solutions to improve health care outcomes and experiences for its customers. It is actively involved in various corporate social responsibility initiatives, focusing on improving health outcomes, addressing health disparities, and contributing to community well-being.
U.S. Bancorp
U.S. Bancorp, also known as U.S. Bank, is a prominent financial services company in the United States. The company is headquartered in Minneapolis, Minnesota, and it operates as a diversified financial services provider. It operates through various business units, including Consumer and Business Banking, Corporate and Commercial Banking, Wealth Management and Investment Services, Payment Services, and Treasury and Corporate Support. A wide range of banking services are offered, including personal banking, small business banking, commercial banking, and wealth management for individuals, businesses, institutions, and government entities.
U.S. Bancorp has a significant presence across the United States, with branches and offices in numerous states. Its operations cover a broad spectrum of financial services. It is one of the largest banks in the United States and is consistently ranked among the top banks in the country by assets. It is a Fortune 500 company and a key player in the financial services industry. Like many modern banks, U.S. Bancorp places a strong emphasis on technology and innovation to enhance customer experiences. It has invested in digital banking solutions and online services to meet evolving customer expectations.
The organization is involved in various corporate social responsibility initiatives, focusing on community development, financial education, and sustainability. The company emphasizes its commitment to responsible banking practices. The company has been recognized for its approach to digital innovation, social responsibility, and customer service, including being named one of the 2023 World’s Most Ethical Companies and one of 2023 Fortune World’s Most Admired Companies and No. 1 Superregional Bank.
Delta Airlines
Headquartered in Atlanta, Georgia, Delta operates significant hubs and key markets in Amsterdam, Atlanta, Boston, Detroit, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle, Seoul-Incheon and Tokyo. Delta is one of the largest and oldest airlines in the United States, operating an extensive domestic and international network. The airline has a diverse fleet of aircraft, including narrow-body and wide-body jets. 100,000 Delta employees deliver a world-class customer experience on over 4,000 daily flights to more than 280 destinations on six continents, connecting people to places and to each other.
Delta is a founding member of the SkyTeam alliance, a global airline alliance that facilitates cooperation among member airlines for enhanced passenger services and operational efficiencies. The airline places a strong emphasis on customer service and experience, offering various classes of service, in-flight entertainment, and amenities to passengers.
Financial success has been achieved by Delta as a result of successfully navigating numerous challenges within the airline industry. The company has adapted to market dynamics, including mergers and acquisitions, to strengthen its position in the industry. It has also embraced innovation in areas such as technology, aircraft design, and operational efficiency. Further, the company has also made commitments to sustainability, aiming to reduce its environmental impact through initiatives like fuel efficiency and carbon offset programs, and is involved in supporting charitable organizations, community initiatives, and disaster relief efforts around the world.
Wells Fargo
Wells Fargo & Company was founded in 1852 in New York City, originally as a banking and express service company to serve the West Coast during the California Gold Rush. The bank is currently headquartered in San Francisco, California. Wells Fargo is one of the largest and oldest banks in the United States.
Wells Fargo operates various business units, including Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, Wealth and Investment Management, and others. The bank provides a wide range of consumer services, including retail banking, mortgage lending, auto loans, credit cards, and other financial products. It also serves businesses of all sizes with corporate banking, commercial real estate financing, treasury management, and other financial services. Wealth management and investment advisory services are also offered to high net worth individuals and institutional clients.
Similar to other major banks, Wells Fargo has invested in technological innovation to improve customer experience. This includes digital banking services, online platforms, and mobile banking applications. Wells Fargo is also actively engaged in community development and philanthropy. The bank supports various social and environmental initiatives as part of its corporate social responsibility efforts.
Service Benefits
Finance
- Increased revenue
- Decreased costs
- Improved profitability
- Stable cashflow
- Reliable forecasting
- Improved planning
- Clear direction
- Improved reporting
- Systems integration
- Technology leveraging
Marketing
- Enhanced competitiveness
- Improved ROI
- Share growth
- Product innovation
- Creative ideation
- Higher conversion
- Increased awareness
- Integrated marcom
- Greater focus
- Strategic alignment
Management
- Improved morale
- Better decisions
- Enhanced coordination
- Improved planning
- Smoother execution
- Mission clarity
- Improved quality
- Future visioning
- Resource optimization
- Technological innovation
Bronze Service
Monthly cost: USD $1,500.00
Time limit: 5 hours per month
Contract period: 12 months
Bronze service includes:
01. Email support
02. Telephone support
03. Questions & answers
04. Professional advice
05. Communication management
SERVICE DESCRIPTION
The Bronze Client Service (BCS) for Performance Enhancement provides clients with an entry level option and enables client contacts to become personally acquainted with Dr. Hagedorn over a sustainable period of time. We suggest that clients allocate up to a maximum of 5 Key Employees for this service. Your Key Employees can then contact the consultant via email, whenever they feel that they need specific advice or support in relation to the consultant’s specialist subject. The consultant will also be proactive about opening and maintaining communications with your Key Employees. Your Key Employees can list and number any questions that they would like to ask and they will then receive specific answers to each and every query that they may have. Your Key Employees can then retain these communications on file for future reference. General support inquiries will usually receive replies within 48 hours, but please allow a period of up to 10 business days during busy periods. The Bronze Client Service (BCS) enables your Key Employees to get to know their designated Appleton Greene consultant and to benefit from the consultant’s specialist skills, knowledge and experience.
Silver Service
Monthly cost: USD $3,000.00
Time limit: 10 hours per month
Contract period: 12 months
Bronze service plus
01. Research analysis
02. Management analysis
03. Performance analysis
04. Business process analysis
05. Training analysis
SERVICE DESCRIPTION
The Silver Client Service (SCS) for Performance Enhancement provides more time for research and development. If you require Dr. Hagedorn to undertake research on your behalf, or on behalf of your Key Employees, then this would understandably require more time and the Silver Client Service (SCS) accommodates this. For example, you may want your consultant to undertake some research into your management, performance, business, or training processes, with a view towards providing an independent analysis and recommendations for improvement. If any research and development, or business analysis is required, then the Silver Client Service (SCS) is for you.
Gold Service
Monthly cost: USD $4,500.00
Time limit: 15 hours per month
Contract period: 12 months
Bronze/Silver service plus
01. Management interviews
02. Evaluation and assessment
03. Performance improvement
04. Business process improvement
05. Management training
SERVICE DESCRIPTION
The Gold Client Service (GCS) for Performance Enhancement is intended for more detailed evaluation and assessment, that may require your Key Employees to have monthly meetings or interviews with Dr. Hagedorn These meetings and interviews can be conducted over the telephone, Skype, or by video conference if required. The consultant can also attend your business premises, an Appleton Greene office, or another mutually beneficial location, but please note that clients are responsible for the costs of any disbursements separately, including travel and accommodation. This service enables you to integrate the specific skills, knowledge and experience of your designated consultant into your Key Employee management team. The Gold Client Service (GCS) can also incorporate training workshops, business presentations and external meetings with customers, suppliers, associations, or any other business-related stakeholders.
Platinum Service
Monthly cost: USD $6,000.00
Time limit: 20 hours per month
Contract period: 12 months
Bronze/Silver/Gold service plus
01. Project planning
02. Project development
03. Project implementation
04. Project management
05. Project review
SERVICE DESCRIPTION
The Platinum Client Service (PCS) for Performance Enhancement is our flagship service and will be required if you need Dr. Hagedorn to facilitate the planning, development, implementation, management, or review of a particular project relating to his specialist subject, which would obviously require more time and dedication. This service enables you to reserve up to 12.5% of the consultant’s working month and provides a more hands-on service as and when required. If you need more time than this, then this can always be arranged, subject of course to the consultant’s ongoing availability. The benefit of having an external consultant involved in projects is they provide an independent perspective and are not influenced by internal politics, day-to-day responsibilities, or personal career interest. They provide objectivity, specific knowledge, skills and experience and will be entirely focused upon the tasks at hand. The Platinum Client Service (PCS) will provide your organization with a valuable resource as and when you need it.