Operations Management

Executive summary

Operations Management

Mr. Pilicek is an approved Consultant at Appleton Greene, having contributed to the overall success of small and large companies by delivering exceptional customer service and training, implementing new processes, generating revenue streams, and identifying and implementing cost saving measures. Seasoned executive 18 years’ experience directing operations for diverse establishments simultaneously, he is confident in his abilities to generate superior results in Hospitality and Service Industry; from Hotels and Restaurants to sales in medical field and financial institutions. He also has achieved Bachelor of Science in Management from University of North Carolina, Asheville, NC and Associate of Science in Hotel & Restaurant Management from A-B Technical Community College.

---

Service Methodology

Operations Management, Training & Development, P&L, Cost Control, Business Analysis, Critical Decision Making, Problem Solving, Customer Service, Program Development, Team Building, Coaching, Employee Relations & Retention, Strategic Planning, New Concept Implementation, Process Improvements, Fast-Track Expansion. With Murphy Oil successfully manage retail operations in Central Florida with revenues over $ 200 million. With National RCM Group primary focus was on maximizing the revenue for practices and reduces losses from the inefficiencies in collecting patients pay. While serving as the Food Services Department Manager at the Radisson Hotel cut costs 35% and unified operations of all dining establishments for improved management and oversight. As the Regional Manager and Co-Founder of Mobettere Management, routinely received an excellent rating on all categories in P&L as measured by corporate standards for 3,500 stores. Improving problem response time by developing systems to flag trouble areas. Rescuing 20% of sales for stores, by overhauling its focus to involvement in local community; include sponsoring school events, contributing to local charities, and facilitating fundraisers. Fueling profits and increasing guest seating 30% by redesigning the restaurant’s layout, and boosting revenue streams 40% by creating a new weekend menu with a higher price point. Awarded New Franchisee of the Year.

---

Service Options

Companies can elect whether they just require Appleton Greene for advice and support with the Bronze Client Service, for research and performance analysis with the Silver Client Service, for facilitating departmental workshops with the Gold Client Service, or for complete process planning, development, implementation, management and review, with the Platinum Client Service. Ultimately, there is a service to suit every situation and every budget and clients can elect to either upgrade or downgrade from one service to another as and when required, providing complete flexibility in order to ensure that the right level of support is available over a sustainable period of time, enabling the organization to compensate for any prescriptive or emergent changes relating to: Customer Service; E-business; Finance; Globalization; Human Resources; Information Technology; Legal; Management; Marketing; or Production.

---

Service Mission

Creative, confident and organized which make me good at leading and managing organizations, my other qualities like open minded, competent and goal oriented come out the best when I’m focused on improving operations and companies profit. Being inventive and knowledgeable make me good in developing and optimizing systems. My manager’s qualities like tactful, patient and inspiring come out when I work on building and training teams. I’m analytical, precise and innovative those qualities help me in pinpointing problems and creating solutions. I bring proven leadership and management experience made up of a multifaceted background in business operations, multi-unit management, management selection, team training, building and retention, program implementations, sales and cost control. As evidenced above, he is a proven leader and successful operations manager with a talent for cultivating high performance teams, minimizing turnover, and achieving high customer satisfaction ratings.

---

Service objectives

The following list represents the Key Service Objectives (KSO) for the Appleton Greene Operations Management service.

1. Business Analysis
   As a first course of business is to do deep business analysis; go slow in order to go fast; get well oriented in company and current company culture and everyone’s role in it. Clearly identify primary business objective. Clearly and completely defined scope provides project team the go-forward concept to realize the business needs. Defining a credible and realistic plan; if set of expectations are not already defined. Detailed requirements provide implementation team with the information they need to implement the solution, help business implement solutions and finally assess value created by solution. Nothing creates more positive momentum within an organization than a track record of successful projects.
2. Training Development
   Having a right team it is crucial for success; everything starts with proper selection of management team that will lead rest of the team. It is important process and had to be done correctly in order to avoid unnecessary extra expenses; who will then know what and how to select right team for them self to help them achieve success. Training and development of team is next step in process, those two functions never stop since environment are constantly changing our teams had to be ready for changes and opportunities that will open by properly training and developing teams. My manager’s quality like tactful, patient and inspiring come out when I work on building and training teams. I coached and promoted assistant manager to the youngest general manager in the company who then achieved best scores in food costs, labor costs, mystery shops, Fan Track, and food safety audits.
3. Operations Management
   With proper team in place focus can be shifted to operational excellence and improving and properly measuring them. It is most important aspect of business with very broad area; include many aspects of operations from accounting, budgeting, profit and lost, cost control and loss prevention on one side to human resources and personnel relations and retention. Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want. Operations Management ranges from strategic to tactical and operational levels.
4. Decision Making
   Making a good decision is a skill that can be learned, honed, and perfected; so can approach important decisions with more seasoned and educated eye. In decision making , critical thinking mean challenging accepted wisdoms instead accepting rationales that have been passed down as best practices. Complex problem solving: Define the problem and examine all potential causes for the problem, then identify all alternatives to resolve the problem. Carefully select an alternative, and develop an orderly implementation plan to implement that best alternative. Carefully monitor implementation of the plan. And as last step, verify if the problem has been resolved or not.
5. Organizational Growth
   Organizational Growth is necessary in today’s complex and increasingly dynamic environment. Knowledge and informed decision making are crucial for positive growth of organizations. Strategic planning will help organization and management team to stay few steps ahead of competition and keep upper hand, and consist of the process of developing strategies to reach a defined objective and operate on higher level with big picture in mind. New concept implementation is exciting and challenging process for existing or new companies; had a pleasure to develop and implement couple new concepts successfully during my 12 years with Mobetter Management. Coordination and Reorganization are sometimes necessary tasks to extend and improve life of organization. It is a process of organizing again on different base or true alteration of structure of a business organization. With all of those some or all policies and procedures will be affected or completely changed which can be a challenge to well-seasoned managers and employees; however, when all is done correctly organization is set for growth and fast track expansion.

---

Achievements

National RCM Group

With National RCM Group primary focus was on maximizing the revenue for practices and reduces losses from the inefficiencies in collecting patients pay. Accelerate patient payments and reducing bad debts to doctors’ practices by using Revenue Maximizer; which improve upfront Patient collections and administrative workflow, at same time optimize cash flow and decrease receivables, also minimize patient’s bad debt and billing expenses. Process all major credit and debit cards and convert paper checks to electronic funds, capture and securely store credit cards or bank accounts information’s for future and recruiting payments and provide real time patient eligibility responses and calculate out of pocket balances at point of care. Benefits to Providers include no integration fees or software to install and maintain, web-based no dedicated phone lines or equipment leasing fees; integrates with existing workflows with the ability to transfer data to and from practice management system.

---

Mobetter Management

As Director of Operations/Regional Manager and Co-Founder of Mobettere Management, I routinely received an excellent rating on all categories in P&L as measured by corporate standards for 3,500 stores. Oversee all 11 restaurants’ operations. Manage new store openings. Create and implement employee training programs. Prepare budgets. Meet P&L goals. Develop process improvements to ensure quality, increase sales, and promote outstanding guest services. Coordinate management teams. Supervise 11 general managers, 30+ managers, and 500-800 employees. Awarded Franchisee of the Year (2003). Recognized as a Leader in the Area by Sonic corporate Southeast region. Considered among the Top 3 Markets on the east coast since 2000.

---

Richmond Hill Inn

Managed a 4-star/4-diamond fine dining establishment. Oversaw all restaurant operations including P&L, budget and inventory. Hired and trained employees to deliver superior customer service. Developed a new wine and cordial list and a cigar program. Planned and organized banquet events. Increased number of guest seating 30% by redesigning the restaurant’s layout. Fueled revenue streams 40% by creating a new weekend menu with a higher price point. Generated a profit for the first time in 9 years by identifying areas for improvement. Enhanced guest experience by developing and implementing a service sequence that focuses on flow and anticipates customers’ needs. Improved the inventory system. Balanced beverage costs by implementing new ordering and inventory procedures for wine and liquor, and by setting up a par level for all items. Increased revenue 8% over the previous year while slashing wine costs 20% by designing a new wine list with better cost percentage and adjusted the list price accordingly.

---

Radisson Hotel

As Department Manager – Multiple Dining Facilities Directed operations for a 110-seat restaurant, 200-seat bar & grill, NY style deli, and room service for 280 guest rooms. Slashed wine expenditures 27% and liquor costs 5% by developing new pricing strategies. Decreased labor costs 3% by streamlining operations. Reduced overall beverage costs 6% by implementing a new management system to unify processes used by room service, sports bar, deli, and fine dining restaurants. Improved the inventory tracking and ordering systems. Boosted guest satisfaction rating from 80% to 93%.

---

First Decision Mortgage

Mortgage Loan Specialist with First Decision Mortgage. Designed and develop marketing products to align with company strategy; advice customers on best options available to refinance or purchase of new loan, worked with customers throughout the loan process. Perform functions of Mortgage Broker and Loan Officer for residential clients and small commercial organizations in North Carolina and South Carolina.

---

More detailed achievements, references and testimonials are confidentially available to clients upon request.

---

Industries

This service is primarily available to the following industry sectors:

Retail

The U.S. economy is on the growth path; driven by lower oil prices and an improved job market that is counteracted by certain spill-over effect from the global economy, in particular the slowdown in the Chinese economy. Given a rebounding U.S. economy, the retail space is bubbling with optimism. A gradual recovery in the housing market, along with an improving labor market and lower gasoline prices, are favoring the economy and playing key roles in raising buyers’ confidence. We expect this positive sentiment to translate into higher consumer spending. Recent U.S. GDP data showed that the economy grew at a rate of 1.5% in the third quarter, despite a strong dollar and overseas weakness, while consumer spending increased 3.2%.

As a leader in the retail business, the United States provides ample growth opportunities for all types of companies in the sector. The retail industry ranks among the dominant U.S. industries and employs an enormous workforce. Retail sales represent approximately 30% of consumer spending, which itself accounts for more than two-thirds of the economy. The holiday season is the time when retailers are on their toes, flooding the markets with offers and promotions. Apart from price-matching policies, retailers will try to generate traffic through early-hour store openings, huge discounts, and promotional strategies and free shipping on online purchases. Since the season accounts for a sizeable chunk of yearly revenues and profits, retailers are gung-ho to drive foot traffic. In this regard, retailers are efficiently allocating a major portion of their capital toward a multi-channel growth strategy focused on improving merchandise offerings, developing IT infrastructure to enhance web and mobile experiences of customers, giving their stores a facelift, developing fulfilment centers to enable speedy delivery, implementing an enterprise-wide inventory management system as well as enhancing their relationship with existing and new customers.

---

Food & Beverage

Food and Beverage Industry is very vital industry and for almost all food and beverage companies, business is always a race. Several big issues loom for the food and beverage industry. All of them went begging for solution in the old year but look to be headed for some degree of resolution in near future; Ban on partially hydrogenated oils, New Dietary Guidelines, National policy on GMOs, Greater transparency. All are strongly consumer-oriented and all have the potential to profoundly change the way you formulate your products and do business. Some old adage says every challenge also carries opportunity, but these look to be purely challenges, forced changes for many food and beverage processors. The last one, of course, does carry great opportunity if it improves your image or communication with consumers. Success often depends on dealing well with difficult issues and following the trends or, better still, being ahead of the next one. There’s no telling how will future unfold, but at this point in time, a handful of issues seem apparent to us – some trends, some challenges, all opportunities.

---

Banking & Financial Services

The Mortgage industry of the United States is a major financial sector. The federal government created several programs, or government sponsored entities, to foster mortgage lending, construction and encourage home ownership. These programs include the Government National Mortgage Association, the Federal National Mortgage Association, and the Federal Home Loan Mortgage Corporation. Not only is buying a home the largest single purchase most families make, it is also one of the most complicated. That is why the average home buyer depends on a network of housing professionals to help guide him through this cumbersome process. Real estate companies, loan originators, loan underwriters, appraisal firms, primary lenders and secondary mortgage institutions: all have a stake in the selling and financing of the nation’s homes and each plays a crucial role in the success of home energy rating/energy mortgage programs. Understanding how the mortgage industry works is essential to the design and implementation of a successful home energy rating program. Because the mortgage industry requires a large volume of sales to minimize the risk of default, primary lenders work with major financing sources known as the secondary mortgage market to access the funds necessary to finance home loans throughout the nation. The secondary mortgage market buys and sells mortgage loans in large lots on a national basis. There are two main components of the secondary mortgage market: government and conventional markets.

---

Healthcare

Health care can be broadly defined as providing medical products, equipment and services to protect, extend, or increase the quality of patients’ lives. Increasingly, the industry encompasses a network of interrelated providers with different areas of expertise, all coordinated to varying degrees to keep us healthy. The Global Industry Classification Standard (GICS) breaks the space into two broad subgroups: Health Care Equipment and Services, Pharmaceuticals, Biotechnology and Life Sciences. But that hardly tells the whole story. Everything from the physician to the manufacturer of the stethoscope to the x-ray technician play a part. The pharmacist writing prescriptions and the firm data basing medical records all contribute to the complex health care system.

The health care industry is also evolving, and not just through government intervention. More and more, health care is taught as a way of life, rather than as a crisis to be dealt with. Annual doctor visits are increasing and more employers are supporting healthy lifestyles through incentive programs (like gym-membership reimbursement) and employee education initiatives. Consumers, meanwhile, are looking to eat better and exercise more. To meet demand, green industry franchise opportunities have sprung up promoting organic restaurant options and sustainable food practices, while modern fitness franchises have evolved beyond traditional weight rooms and cardio equipment to offer wellness activities like yoga and kickboxing, as well as personal training and nutrition consulting services. A significant opportunity in the evolution of the U.S. health system from volume- to value-based care is under way, spurred by widespread efforts to control/reduce costs, improve outcomes, and obtain more value for money spent. While this evolution impacts all health care stakeholders, VBC’s future depends most heavily on physicians, due to their integral role in health care delivery.

---

Oil & Gas

Oil and natural gas touch our lives in countless ways every day. Together, they supply more than 60 percent of our nation’s energy. They fuel our cars, heat our homes and cook our food. But did you know that oil and natural gas also help generate the electricity that powers our daily lives? Or that crude oil supplies the building blocks for everything from dent-resistant car fenders to soft drink bottles to camping equipment? From a personal perspective, oil and gas provide the world’s 7 billion people with 60 percent of their daily energy needs. The other 40 percent comes from coal, nuclear and hydroelectric power, renewables like wind, solar and tidal power, and biomass products such as firewood. As fuels, they keep us warm in cold weather and cool in hot weather; they cook our food and heat our water; they generate our electricity and power our appliances; and they take us by car, bus, train, ship or plane to places near and distant. We all feel the economic pinch when the prices of gasoline, home heating fuel or electricity increase sharply, even though in many developed countries, they still cost less than some brands of bottled water!

From a business perspective, oil and gas represent global commerce on a massive scale. World energy markets are continually expanding, and companies spend billions of dollars annually to maintain and increase their oil and gas production. Over 200 countries have invited companies to negotiate for the right to explore their lands or territorial waters, hoping that they will find and produce oil and gas, create local jobs and provide billions of dollars in national revenues. From a geopolitical perspective, large quantities of oil and gas flow daily from exporting regions such as the Middle East, Africa and Latin America to importing regions such as North America, Europe and the Far East. This creates political, trade, economic and even national security concerns on both sides. Oil and gas exporters want to maximize their revenues and improve their trade balances while maintaining control and sovereignty over their natural resources. At the same time, importing nations want to minimize trade deficits and ensure a steady, reliable oil supply. China, for example, has recognized that it must obtain access to oil in order to continue its long-term sustained growth and is actively seeking new sources of supply in the major producing companies. Finally, from a health, safety and environmental (HSE) perspective, there is a continuous concern for safety in oil and gas operations, the impact that new projects have on surface environments, the possibility of oil spills and the effect of pollutants such as CO2 (carbon dioxide, a product of hydrocarbon combustion) on global climate change and air quality. The oil and gas business is clearly a multifaceted, global industry that impacts all aspects of our lives. And yet it is one that we tend to take for granted until a crisis emerges-a tanker runs aground, a hurricane damages a refinery, a country changes political leaders or revises its energy policies.

---

Locations

This service is primarily available within the following locations:

Charlotte NC

North Carolina is known as the Tar Heel State and the Old North State. North Carolina is composed of 100 counties. Its two largest metropolitan areas are among the top ten fastest-growing in the country: its capital, Raleigh, and its largest city, Charlotte. In the past five decades, North Carolina’s economy has undergone a transition from reliance upon tobacco, textiles, and furniture-making to a more diversified economy with engineering, energy, biotechnology, and finance sectors. North Carolina is the 28th most extensive and the 9th most populous of the 50 United States. Employment in the Old North State has gained many different industry sectors. See the following article summary: science, technology, energy and math, or STEM, industries in the area surrounding North Carolina’s capital have grown 17.9 percent since beginning of the century, placing Raleigh-Cary at No. 5 among the 51 largest metro areas in the country where technology is booming. The economy of North Carolina covers 15 metropolitan areas. In 2010, North Carolina was chosen as the third-best state for business by Forbes Magazine, and the second-best state by Chief Executive Officer Magazine. With a metropolitan area of more than 1.5 million people and 25 colleges and universities, Charlotte has the human and intellectual capital to fuel the future economy. The Industries being targeted to fill Charlotte’s future employment needs include: Analytics & Technology, Energy & Power Industries, Foreign-Owned Firms (PDF), Headquarters, Health Care, Logistics & Distribution and Manufacturing.

---

Orlando FL

Florida was the first part of the continental United States to be visited by Europeans. The earliest known European explorers came with the Spanish conquistador Juan Ponce de León. De León spotted the peninsula on April 2, 1513, and he named the region La Florida (flowery land). Florida is the 22nd most extensive, the 3rd most populous,[8] and the 8th most densely populated of the United States. Jacksonville is the most populous city in Florida, and the largest city by area in the contiguous United States. The Miami metropolitan area is the eighth-largest metropolitan area in the United States. Tallahassee is the state capital. The state’s economy relies mainly on tourism, agriculture, and transportation, which developed in the late 19th century. Florida is also known for amusement parks, orange crops, the Kennedy Space Center, and as a popular destination for retirees. Few states can match Florida’s combination of advantages: a business climate that encourages innovation, unequalled market opportunities and a quality of life that is second to none. Florida is the 7th largest exporters in the U.S. and a leading global trade hub. Florida is a leader in attracting foreign direct investment, ranking 5th among all U.S. states in employment by majority foreign-owned firms. Tampa Bay is home to a diverse set of industries and employers. In 2014, there were over 50 companies employing over 1,000 people in the region. Tampa Bay is home to large company headquarters such as Publix, Raymond James Financial, Jabil, and Tech Data. The city of Orlando is home to Walt Disney World, Universal Studios Florida, and SeaWorld. As such, it’s a top destination spot for tourists. Orlando has much more to offer than theme parks. With growth of team parks entire area grew in all aspects of service and other industries. Jacksonville is home to three Fortune 500 companies – CSX, Fidelity National Financial, FIS – and more than 80 corporate, regional and divisional headquarters, Northeast Florida has an impressive list of businesses with a track record of success. Beside cruise line business there is no big businesses in Miami area; however, Miami’s biggest advantage is its very diverse population; the city’s rapid population growth is helping drive small business activity; which made Miami second city in US as best place to start new business.

---

Zagreb HR

Croatia is small country with 4.5 million people located on south Europe across the Adriatic Sea from Italy. It is about the size of West Virginia. Part of Croatia is a barren, rocky region lying in the Dinaric Alps. Over one-third of Croatia is forested. The country has a long and dramatic coastline with the Adriatic Sea, in which the country has over 1 000 islands and islets, of which just 48 are permanently inhabited. Because of its geographic position, Croatia represents a blend of four different cultural spheres. It has been a crossroad of influences of the western culture and the east—ever since division of the Western Roman Empire and the Byzantine Empire—as well as of the Mitteleuropa and the Mediterranean culture. The most important sectors of Croatia’s economy in 2014 were wholesale and retail trade, transport, accommodation and food services (21.2 %), industry (21.1 %) and public administration, defense, education, human health and social work activities (15.4 %). Croatia’s main export partners are Italy, Bosnia & Herzegovina and Slovenia while its main import partners are Germany, Italy and Slovenia. Economic output was dominated by the service sector which accounted for 66% of GDP, followed by the industrial sector with 27.2% and agriculture accounting for 6.8% of GDP. Tourism dominates the Croatian service sector and accounts for up to 20% of Croatian GDP. Croatia has unpolluted marine areas reflected through numerous nature reserves and 116 Blue Flag beaches. Croatia is ranked as the 18th most popular tourist destination in the world. By its historical tradition, cultural relations, and above all, its urban planning, Zagreb is a distinctly central European city situated in the middle of the triangle of Vienna, Budapest and Venice. It has always been and remains a part of the cultural circle of central Europe; a city of a million inhabitants that has managed to stay romantic, clean, and which offers visitors pleasant walks and enjoyment in a city full of parks and pedestrian zones. In short, it is a city that has managed to preserve its soul and identity, its cultural and historical heritage.

---

Frankfurt DE

With a landmass that stretches from the North Sea and the Baltic Sea in the north to the Alps in the south, Germany has the largest population of any EU country. Germany borders Denmark to the north, Poland and the Czech Republic to the east, Austria and Switzerland to the south, France and Luxembourg to the southwest, and Belgium and the Netherlands to the northwest. The most important sectors of Germany’s economy in 2014 were industry (25.9 %), public administration, defense, education, human health and social work activities (18.2 %) and wholesale and retail trade, transport, accommodation and food service activities (15.5 %). Germany’s main export partners are France, the US and the UK while its main import partners are the Netherlands, France and China. Germany was a founding member of the European Union in 1993. It is part of the Schengen Area, and became a co-founder of the Eurozone in 1999. Germany is a member of the United Nations, NATO, the G8, the G20, and the OECD. Frankfurt is the most international city in Germany, the largest financial center on the continent, the historical city of coronations, the city of Goethe and the Frankfurt School. Almost one in three of the people living in Frankfurt do not hold a German passport. No matter where visitors come from, they will always meet people in Frankfurt who speak their language and a restaurant that serves their favorite food. The open and hospitable atmosphere in Frankfurt stems from its centuries-old role as a trading center. This liberal and democratic tradition of the city may be one reason for the fact that people from very diverse cultures have lived here in peace with one another for a long time.

---

London UK

The United Kingdom (UK) consists of England, Wales, Scotland (which collectively make up Great Britain) and Northern Ireland. The UK’s geography is varied, and includes cliffs along some coastlines, highlands and lowlands and hundreds of islands off the western and northern coasts of Scotland. The most important sectors of the UK’s economy in 2014 were public administration, defense, education, human health and social work activities (18.3 %), wholesale and retail trade, transport, accommodation and food services (18.4 %) and industry (13.5 %). The UK’s main export partners are Germany, the US and the Netherlands, while its main import partners are Germany, China and USA. London is a leading global city, with strengths in the arts, commerce, education, entertainment, fashion, finance, healthcare, media, professional services, research and development, tourism, and transport all contributing to its prominence. It is one of the world’s leading financial centers, and has the fifth-or sixth-largest metropolitan area GDP in the world depending on measurement. London is a world cultural capital. It is the world’s most-visited city as measured by international arrivals, and has the world’s largest city airport system measured by passenger traffic. London is the world’s leading investment destination, hosting more international retailers and ultra-high-net-worth individuals, than any other city. London’s 43 universities form the largest concentration of higher education institutes in Europe, and a 2014 report placed it first in the world university rankings.

---

Clients

This service’s current clients or employers include:

Murphy Oil

Murphy Oil Corporation is an independent exploration and production company with a balanced portfolio of global offshore and onshore assets. Murphy produces oil and/or natural gas in the United States, Canada, and Malaysia and conducts exploration activities worldwide. Since 1996, Murphy USA has been the place people go to save on the gas that fuels their lives. From the lowest prices on gas to exclusive deals on your family’s favorite snacks and drinks, we’re always going the extra mile to help you buy smarter and drive farther. Headquartered in El Dorado, Arkansas.

Murphy Oil – Click Here

---

National RCM Group

National RCM Group, a healthcare consulting group, has a solution that lets you determine your patients’ health plan eligibility and calculate patient liability in real-time, on your own computer via the Internet. Then, using the same system, process payments from patients by credit card, debit card or check electronically. National RCM Group, a healthcare consulting group, has a solution that lets you determine your patients’ health plan eligibility and calculate patient liability in real-time, on your own computer via the Internet. Then, using the same system, process payments from patients by credit card, debit card or check electronically. National RCM Group was founded by a team of senior healthcare and sales management professionals to promote a revolutionary tool for healthcare providers. The Revenue Maximizer, a suite of web-based tool aimed at accelerating patient payments, improving cash flow and reducing bad debt for provider offices. The RevMax integrates healthcare and financial transaction platforms and is designed to streamline the healthcare payments process for providers.

---

Mobetter Management

Mobetter Management is Restaurant Management Company located in wonderful Asheville NC, covering territory in Western NC. Started in 2000 by owner and myself grew to over 500 employees in short four years. Primary focus is on 12 Sonic Drive In Restaurants, quick service/casual restaurants with new casual restaurant concept called Mojo Cafe in development with one restaurant.

---

Radisson Hotel

Radisson is synonymous with outstanding levels of service and comfort delivered with utmost style. And today, we deliver even more to make sure we maintain our position at the forefront of the hospitality industry now and in the future. Our hotels are service driven, responsible, socially and locally connected and demonstrate a modern friendly attitude in everything we do. Our aim is to deliver our outstanding Yes I Can! SM service, comfort and style where you need us.

Radisson Hotel – Click Here

---

First Decision Mortgage

First Decision Mortgage, Inc. (FDM), a North Carolina Corporation, is a licensed mortgage broker company that specializes in Residential and small Commercial mortgages. FDM was founded in 1995. n 1999 FDM moved its headquarters to Charlotte, North Carolina. FDM is licensed in North Carolina and South Carolina.

Benefits