High-Performance Teams

Executive summary

High-Performance Teams

High Performance Teams and Business Partnering provide for a unique opportunity to bring all stakeholders together to develop a cohesive and comprehensive plan to accomplish the mission at hand. High Performance Teams is a continuous process which begins with the Executive Team and flows to all parties involved. The process results in the development and ongoing implementation of a plan or completion of a major project, program or situation with continued support. High Performance Teams and partnering enhances communication between stakeholders and parties involved and provides the ability to identify consequences from every angle for maximum ability to grow, develop, enhance the presence, enhance the bottom line for profit, save money, enhance quality and maximum productivity, reduce risk of every type and assist the team in the ability to work together for maximum success for all. Experience consulting in many industries leads to the belief in the need to build teamwork and leadership skills among personnel working together on a project or mission. Statistics show that the process of HP/Partnering dramatically improves the odds of achieving a productive and successful working relationship among organizations and individuals and when a successful HP/Partnering relationship has been established, a positive impact is seen. The process also establishes a joint commitment to resolve conflicts by providing a forum where conflicting issues can be escalated and resolved. In this forum, preventive action plans can be developed for problem areas. The result is increased trust and expedited decision making to produces a beneficial outcome for all parties involved and keeps the focus on the project or mission at hand. High Performance Teams benefit nearly any situation from development and implementation of a strategic plan to project specific situations and may be beneficial for internal situations, but also situations that may involve a multitude of different organizations.

Service Methodology

High Performance Teams and Business Partnering provide for a unique opportunity to bring all stakeholders together to develop a cohesive and comprehensive plan to accomplish the mission at hand. The High Performance/Business Partnering process requires work with the Executive Team initially and ongoing and continued work with the organization teams. Executive Team meetings serve to: Provide awareness and understanding of the partnering process; Solicit a common vision of what is to be accomplished through the process; Define the benefits for stakeholders; Identify key issues for each of the stakeholders; Provide awareness of the process of issue resolution; Define leadership roles for senior managers and job-site partnering champions; Define workshop agenda items not previously identified; Solicit a common vision of what is to be accomplished by utilizing the partnering process. The Executive Team plan presented to the Project Team includes an integrated and comprehensive Charter and goals to define the commitment and identify support. The stated goals will be used to develop specific measures for team performance. The charter will be signed by all parties and posted in a prominent location on the project to remind everyone of their partnering commitments.

A Team Report Card is developed to measure the performance of the team and to encourage mutual accountability to team goals. An evaluation survey is completed and analyzed continually over the life for trend/sentinel event analysis and to determine opportunities for improvement. An issue resolution matrix is developed to define how the team will resolve problems when teammates disagree or when personal conflicts arise. It will also define day to day decision making. The matrix will define principal communication points, decision-makers, and decision-making levels for each organization in the issue resolution process. Senior management will be encouraged to require escalation of all unresolved issues. Landmines in the Field problem solving focuses on identification, prioritization and development of action plans to deal with project-specific obstacles and issues. Action plans are documented for monitoring performance to ensure accountability to team members. Team members will be encouraged to proactively identify and solve problems throughout the life of the project utilizing this proven, structured, problem solving approach. The Personal Profile Survey is conducted as an exercise to build strong relationships. This profile is a tool that allows the team to identify a work environment most conducive to success. The most effective teams are those who know themselves, know the demands of their situation, and adopt strategies to meet those needs. Together, the Executive Team, Partnering Team and consultant continue partnering process efforts to ensure the process is continually utilized. Follow-up and reinforcement meetings are conducted through the life of the project or implementation of a program or plan to review and update the partnering tools, integrate new stakeholders into the process, work on ongoing or identified problem solving activities, conduct statistical analysis and ongoing review, and the identification/celebration of success stories and best practices.

Service Options

Companies can elect whether they just require Appleton Greene for advice and support with the Bronze Client Service, for research and performance analysis with the Silver Client Service, for facilitating departmental workshops with the Gold Client Service, or for complete process planning, development, implementation, management and review, with the Platinum Client Service. Ultimately, there is a service to suit every situation and every budget and clients can elect to either upgrade or downgrade from one service to another as and when required, providing complete flexibility in order to ensure that the right level of support is available over a sustainable period of time, enabling the organization to compensate for any prescriptive or emergent changes relating to: Customer Service; E-business; Finance; Globalization; Human Resources; Information Technology; Legal; Management; Marketing; or Production.

Service Mission

The use of High Performance Teams/Partnering has been vital and successful in many situations and in different industries. Ms. Rotelli has consulted in a High Performance/Partnering capacity for 20 years as the Owner and Senior Consultant for a National Consulting Firm for typical but also for high-profile and high dollar situations in the areas of defense, defense contracting, construction, large acquisition systems, and healthcare; bringing many out of claim status for successful completion. This experience has shown, statistically, the need to build teamwork and leadership skills among personnel working together on a program or project to include implementation of strategic plans. This process dramatically improves the odds of achieving a productive and successful working relationship among organizations and individuals, whether internal or external to include many different organizations or stakeholders. The objective of partnering is to develop a plan that will guide the team throughout the duration of the project. The process focuses on developing a team of stakeholders united by a common mission, defined by a set of measurable goals. The process also establishes a joint commitment to resolve project conflicts by providing a forum where conflicting issues can be escalated and resolved. In this forum, preventive action plans can be developed for problem areas that may impact the quality, productivity, and safety of the project. The result is increased trust and expedited decision making which produces a beneficial outcome for all parties involved, and keeps the focus on the project. In this regards, Ms. Rotelli has not only facilitated successful completion, but the desire for organizations to work together, triple growth and national presence, cost savings for the taxpayer and warfighter in the billions, 26-45% increase in profit 24-48% increase in productivity and the successful completion of over 50 precarious projects and programs with the identification and celebration of hundreds of success stories and development of best practices.

Service objectives

The following list represents the Key Service Objectives (KSO) for the Appleton Greene High-Performance Teams service.

1. Business Partnering
   Business partnering is the development of successful, long term, strategic relationships between stakeholders, personnel, customers and suppliers, based on achieving best practice and sustainable competitive advantage. In the business partner model, stakeholders from differing organizations or industries work together to develop a cohesive and comprehensive plan to accomplish the mission at hand. The process may also be utilized within an organization whereby professionals work closely with business leaders, managers and personnel to achieve shared organizational objectives. In this regard, individuals come from different backgrounds, have different life experiences and hold different beliefs and perceptions. A team may consist of individual professionals that are experts in differing fields. Not only is it important to identify these perspectives and perceptions from the customized point of view, but it is important to identify different types of issues each customer or supplier may experience and the consequences to the situation at hand. Partnering enhances communication between stakeholders and parties involved and provides the ability to identify perceptions and consequences from every angle for maximum ability to grow, develop, enhance the presence, enhance the bottom line for profit, save money, enhance quality and maximum productivity, reduce risk of every type and assist the team in the ability to work together for maximum success for all.
2. Customer Service
   Customer service is a balancing act between organizational goals and objectives and the perception of the public or customer. Where the organization must make a profit to survive, profit is largely dependent on providing what the customer believes to be good service. The definition of good customer service involves giving customers a good first impression of the business, a friendly greeting and helpful attitude, as well as a good lasting impression. It is said that determining the customer’s needs and solving problems quickly will lead to satisfied return customers. Every organization is different and involves different products and services. It is vital for the organization to not only understand what good customer service means to their customers, but to identify for themselves what good customer service means to them. A High Performance Team provides a unique opportunity to assist in making this determination. The process affords the ability to identify organizational goals and coordinate these goals with customer perceptions. In addition, employees and personnel better understand these perceptions and organizational goals and are better able to coordinate the effort for maximum benefit. In addition, quality, productivity and all identified customer service facets are identified and explored from all perspectives to identify risk levels and determine methods to reduce risk, enhance customer perception and ensure that the organization is able to lead and support the customer service effort. Focus is then placed on the definition of empowerment within the organization, employee and personnel perceptions of empowerment, and how to provide outstanding customer service within the parameters identified at each level of the organization. The world of business is ever changing. Customer Service High Performance Teams provide an ongoing process of identification of these changes and methods to continually improve customer service.
3. Strategic Plan
   Strategic planning and implementation is an ongoing process within most successful organizations. It is important to develop a plan that can actually be taken to fruition and is monitored and reviewed on a regular basis. Utilizing High Performance Teams in the Strategic Planning and Implementation process has been proven to not only assist in the development of a meaningful plan that can be carried out, but implementation that involves continuous monitoring and resolution of issues that arise along the way. It involves development by the Executive Team but allows input from the entire organization; information that is vital to the development and implementation. In turn, the entire organization has an understanding of the plan and the goals of the organization, every department has a role and every individual understands how they participate in meeting the mission and goals. The process results in the development and ongoing implementation of the plan and ensuring completion of goals and subsequent projects, programs or situation with continued support. The process also establishes a joint commitment to resolve conflicts by providing a forum where conflicting issues can be escalated and resolved. In this forum, preventive action plans can be developed for problem areas. The result is increased trust and expedited decision making to produces a beneficial outcome for all parties involved, and keeps the focus on the goals and plan. Incremental issues are identified that may impact the organization, with methods to combine all aspects for maximum success to include new growth opportunities. High Performance Teams and partnering enhances communication and provides the ability to identify consequences from every angle for maximum ability to grow, develop, enhance the presence, enhance the bottom line for profit, save money, enhance quality and maximum productivity, reduce risk of every type and assist the team in the ability to work together for maximum and ongoing success.
4. Project Management
   Let’s face it. Projects and programs, whether designated within one facility or that involve a multitude of different organizations or industries involve different people with different perceptions and perspectives and experience to bring to the table. Ms. Rotelli has consulted in a High Performance/Partnering capacity for 20 years as the Owner and Senior Consultant for a National Consulting Firm for typical but also for high-profile and high dollar situations in the areas of defense, defense contracting, construction, large acquisition systems, and healthcare; bringing many out of claim status for successful completion. This experience has shown, statistically, the need to build teamwork and leadership skills among personnel working together on a program or project to include implementation of strategic plans. This process dramatically improves the odds of achieving a productive and successful working relationship among organizations and individuals, whether internal or external to include many different organizations or stakeholders. The objective of partnering is to develop a plan that will guide the team throughout the duration of the project. The process focuses on developing a team of stakeholders united by a common mission, defined by a set of measurable goals. The process also establishes a joint commitment to resolve project conflicts by providing a forum where conflicting issues can be escalated and resolved. In this forum, preventive action plans can be developed for problem areas that may impact the quality, productivity, and safety of the project. The result is increased trust and expedited decision making which produces a beneficial outcome for all parties involved, and keeps the focus on the project. In this regard, Ms. Rotelli has not only facilitated successful completion, but the desire for organizations to work together, triple growth and national presence, cost savings for the taxpayer and warfighter in the billions, 26-45% increase in profit 24-48% increase in productivity and the successful completion of over 50 precarious projects and programs with the identification and celebration of hundreds of success stories and development of best practices.
5. Leadership Development
   A leader provides direction, implements plans, and motivates people. Different styles can be utilized for different business, political or situations. Organizational culture should drive the identification of a leader and the type or types of leadership styles that are utilized at all levels of the organization. Utilizing High Performance Teams in Leadership Development assists the organization to compare and contrast different theories of leadership, evaluate the attributes of leadership, distinguish between managing and leading the organization and to identify the types of leaders and styles utilized at all levels of the organization. Once identified the process is utilized to help in the development of leaders and styles within the organization, motivation and methods to make the changes necessary, training and development of the leaders and styles, and sustenance over time. Competencies are developed to assist in assessing change and tied in to performance of individuals and teams, but also tied in to the vision, mission, goals and objectives of the organization. In addition, emotional intelligence and critical thinking are explored as a means to become a resonant leader that motivates others and makes good decisions. This often becomes an ongoing goal identified within the strategic plan. Leadership becomes an ongoing process and is continuously monitored with ongoing training or development as company needs, services, products, customers and risk levels change. In addition, new personnel are drawn into the process and leadership development becomes an integral component of new employee orientation and ongoing development of existing personnel or personnel moving to different positions.

Achievements

Drury Construction

Drury Construction employed the services of Ms. Rotelli for development and implementation of their Strategic Plan. As such, High Performance Teams was utilized for this process. The process involved a review of every aspect of the organization externally and internally, development of a vision, mission, goals and objectives. The process served to not only determine overall direction for the organization, but ensuring that every aspect of that direction took into consideration every aspect of the organization. Working through the process, the team learned to analyze quality, risk management, human resources, compliance, communication and finance. The end result was nothing short of outstanding and involved everything from new training and safety manuals to diversification of products offered. This process evoked growth from $50 million to $150 million in less than a year and a national presence.

Department of Defense

High Performance Teams/Partnering was utilized through this consulting firm for over 50 projects to include heavy highway and industrial: highway corridors, roads and bridges; mining; the federal courthouse; nuclear power plant conversions to name a few. The projects were so successful for all parties involved that they requested customization of the process for manufacturing and large acquisition systems for the Department of Defense. Many of the projects were nearing claim status and once filed, the product would not be manufactured or delivered to the warfighter where there was a critical need. In addition, there could be 15 stakeholders or more on one project from different industries and some were for-profit; others not for profit. The process resulted in projects coming out of claim status, the projects were completed and the products delivered.

Healthcare Program Development and Compliance

High Performance Teams has been utilized for many different purposes in healthcare from the transition of outdated quality and risk management programs to submitting organizational plans and financials to Medicare for inclusion into the Centers of Excellence Program. In utilization for updating quality and risk management, success was achieved and proven through many audits and surveys with no major recommendations. Twenty healthcare facilities requested compliance and inclusion for Centers of Excellence which involved revitalization of the organization, negotiations with the physicians on reimbursement and development and submission of documentation necessary for inclusion. Of the 20 facilities involved, 19 were approved by Medicare for inclusion in the program resulting in significant reimbursement adding to the bottom line.

Construction in 15 States

High Performance Teams was utilized for over 150 heavy highway and industrial projects to include highway corridors, bridges, mining projects, federal courthouse construction, industrial buildings, Del Webb developments, Turner Construction projects and more. These projects involved, oftentimes, 15 different organizations on one project, some of which were for profit and some not for profit. All projects resulted in completion under schedule and budget, but also the desire of these organizations to work together again on other projects.

Healthcare Re-Modernization Program

High Performance Teams was utilized to determine why this $22 billion project had failed twice previously, the current status of the third try and to compete the program. In a remote location with little oversight and utilizing High Performance Team methods and concepts, connectivity was established with the customized server, the testing and evaluation was developed and ready for use, policies and procedures established, and testing underway in less than 6 months. Ongoing efforts ensure connectivity, establish equipment, and work issues that arise in a facility, for certain procedures, or in the field. It has been said that this effort will save lives and reduce risk military-wide.

More detailed achievements, references and testimonials are confidentially available to clients upon request.

Industries

This service is primarily available to the following industry sectors:

Construction

Construction is a mainstay of our economy. The United States is in need of an overhaul of roads, bridges, dams and every aspect of its foundation. Sink holes are evident in areas where that foundation has existed for sometimes 100 years. Costs are increasing and compliance will become increasingly stringent. In addition to the foundation itself, the United States is growing with thousands of people moving from different countries and is in need of more housing and businesses to take care of the peoples’ needs. Time is often of the essence and sometimes there are not enough qualified people to do the job. High Performance Teams is necessary for all major or precarious or politically inclined construction projects to ensure successful completion of the project by facilitating stakeholder relationships, enhancing communication, and bringing the project in under schedule and under budget.

Healthcare

Healthcare is an extremely precarious industry. In order to survive a profit must be made. However, risk abounds due to the nature of the patient, outcomes and attention to customer service and its intent. Costs are increasing and reimbursement is decreasing. Recently the number of physicians and other specialized healthcare personnel is declining. Disciplines have become increasingly specialized, reducing the ability to treat the whole patient. The cost of drugs, in some cases, has skyrocketed. Drastic measures are taken to prolong a life when the quality of life may or may not be there. It is vital for healthcare organizations to take a step back and formulate good strategic plans that make sense and ensure implementation through High Performance team efforts. It is extremely important to partner with all efforts and organizations that may impact healthcare in the facility and work with them to develop relationships to maximize success for all involved.

Consultancy

Rather than attempting to ensure that an organization has a specialist in every area that may or may not be utilized on a consistent basis, and to keep labor costs down, many organizations outsource or hire a consultant. If there is an initial need and then periodic needs, it makes sense to hire a consultant rather than pay labor costs for full time equivalents. As a result, organizations hire consultants on an as-needed basis. In addition, oftentimes, a consultant has been an employee in similar organizations or has consulted for many organizations in the industry or other industries. In this regard, a consultant may bring new, innovative ideas to the organization to improve or to help them develop and grow. Consultants have a need, then, to have a process at their disposal to help them be organized, work with many organizations and to form relationships with the organization for the long haul. Consultants can benefit from utilizing High Performance Teams to not only help them develop but also implement and work to develop a lasting relationship with the client.

Defense

The United States prides themselves on being the best defense in the world and having the best military in the world. It takes work to secure this title, but it takes an ongoing effort to maintain. The alternative is not an option. Yet the money comes from taxes and the public becomes increasingly unwilling to pay more taxes to ensure their emphatic defense. Recently the United States military has been given a significant boost in their budget. They must spend it wisely and maximize the effort. It has been proven that High Performance Teams helps the Department of Defense determine how to spend the money, but also to ensure completion under schedule and under budget. At times one project may involve 20 stakeholders. This process has been proven to dramatically improve the odds of achieving a productive and successful working relationship among all stakeholders. The military could benefit greatly by utilizing High Performance Teams in the future, as well, to improve relationships, cut costs, increase productivity and, ultimately to ensure that the warfighter maintains the status of best defense in the world.

Education

After working in the public and private arenas as an employee and as a consultant and also teaching for 20 years, I have found that it is critical that people be able to understand how theory correlates to practice. Organizations hire people with degrees and are unsure if they understand how to apply the theory. It is also important from year to year to determine the needs of the nation and business. In other words, for many years, degrees were necessary due to the nature of business and the current economic environment. Focus was then placed on specializing in certain areas. Some organizations wonder if this specialization provides value. Due to the costs of labor organizations have increasingly utilized consultants or outsourced certain functions or situations. Too, at this point in time, technical education may surpass traditional education so it would serve traditional educators to keep tabs on the environment and be able to offer the education that the world is mandating and to ensure that students are able to apply the information prior to graduation. High Performance Teams would be an up and coming and outstanding addition to the curriculum to assist the students in application and implementation of theory.

Locations

This service is primarily available within the following locations:

Denver CO

In all industries and in every realm, Denver and the surrounding area is growing rapidly. In all industries and in every realm, organizations must keep labor costs at a minimum yet provide the ultimate in quality and customer service to survive the competition. We are being deluged with people of all cultures that may or may not have the education and experience to provide quality and customer service. For organizations it is impossible to keep up with the newest in technology and innovation. People come from all walks of life, have different experiences and different perceptions. The benefits of utilizing a consultant and High Performance Teams is endless and has been proven time and time again to ensure completion with ongoing efforts to maintain and improve, increase costs and improve profit, reduce risk and to ensure quality and productivity. High Performance Teams has been successful in this geographical area in healthcare, construction and also defense for many years and for different situations from Strategic Planning to working a nuclear power plant conversion. As organizations strive to cut costs and improve the bottom line the use of consultants and High Performance Teams will increase. It is my opinion that this need will only increase over time and will be utilized for many different types of industries and situations.

San Diego CA

In all industries and in every realm, San Diego and the surrounding area is growing rapidly in every regard. In all industries and in every realm, organizations must keep labor costs at a minimum yet provide the ultimate in quality and customer service to survive the competition. For construction it becomes a matter of location and enough space along with erosion. San Diego is increasingly deluged with people of all cultures that may or may not have the education and experience to provide quality and customer service. For organizations it is impossible to keep up with the newest in technology and innovation People come from all walks of life, have different experiences and different perceptions. The benefits of utilizing a consultant and High Performance Teams is endless and has been proven time and time again to ensure completion with ongoing efforts to maintain and improve, increase costs and improve profit, reduce risk and to ensure quality and productivity. High Performance Teams has been successfully utilized in this geographical area in healthcare, construction, consultancy and also defense for many years and for different situations from Strategic Planning to working defense projects and use in consultancy to implement. It is my humble opinion that this need will only increase over time and could become a mainstay for many organizations.

Seattle WA

In all industries and in every realm, Seattle and the surrounding area is growing rapidly in every regard. In all industries and in every realm, organizations must keep labor costs at a minimum yet provide the ultimate in quality and customer service to survive the competition. Especially in this area, communication can become difficult as many are located in remote areas or on remote islands. Seattle is increasingly deluged with people of all cultures that may or may not have the education and experience to provide quality and customer service. For organizations it is nearly impossible to keep up with the newest in technology and innovation. People come from all walks of life have different experiences and different perceptions. the benefits of utilizing a consultant and High Performance Teams is endless and has been proven time and again to ensure completion with ongoing efforts to maintain and deal with cost increases and improve the bottom line, reduce risk and ensure quality and productivity. High Performance Teams has been successfully utilized in this geographical area in construction, healthcare, defense and also technology for many years and for different situations from Strategic Planning to development of the electronic medical record for the military. It is my opinion that this need will only increase over time and could become a mainstay for many organizations of all types.

Las Vegas NV

In all industries and in every realm, Las Vegas is under constant flux and the surrounding area growing rapidly in every regard. In all industries and in every realm, organizations must keep labor costs at a minimum yet provide the ultimate in quality and customer service to survive the competition. Especially in this area, customer service is key to keeping tourists flocking to the area. Las Vegas is increasingly deluged with people of all cultures that may or may not have the education and experience to provide quality and customer service or to manage an organization. For organizations it is nearly impossible to keep up with the newest in technology and innovation. People come from all walks of life and have different experiences and different perceptions. The benefits of utilizing a consultant and High Performance Teams Is endless and has been proven time and again to ensure completion with ongoing efforts to maintain and deal with cost increases and improve the bottom line, reduce risk and ensure quality and productivity. High Performance Teams has been successfully utilized in this geographical area in construction of new casinos and hotels, renovations, and in industrial and heavy highway issues to include dams. It is my opinion that this need will only increase over time.

Salt Lake City UT

In all industries and in every realm, Salt Lake City is under constant flux and the surrounding area growing rapidly in every regard. Many people are moving to Salt Lake City from California, Florida and the mid-west. Customer service is key as there is a religious component along with outdoor attractions and sports such as skiing. Salt Lake City is increasingly deluged with people of all cultures that may or may not have the education and experience to provide quality and customer service or to manage an organization. For organizations it is nearly impossible to keep up with the newest in technology and innovation. People come from all walks of life and have different experiences and different perceptions. The benefits of utilizing a consultant and High Performance Teams is endless and has been proven time and again to ensure completion with ongoing efforts to maintain and deal with cost increases and improve the bottom line, reduce risk and ensure quality and productivity. High Performance teams has been successfully utilized in this geographical area in working with religious organizations and other private organizations, as well as the public, in economic development, construction such as Del Webb developments, and even a mining project. It is my opinion that the need will only increase over time.

Clients

This service’s current clients or employers include:

Department of Defense

Department of Defense is an executive branch department of the federal government of the United States of America They are charged with coordinating and supervising all agencies and functions of the government concerned directly with national security and the United States Armed Forces. The Department is the largest employer in the world, with nearly 1.3 million active duty servicemen and women as of 2016. Adding to its employees are over 826,000 National Guardsmen and Reservists from the four services and over 742,000 civilians bringing the total to over 28 million employees. It is headquartered at the Pentagon in Arlington, Virginia, just outside Washington DC. The annual budget has increased from $530.1 billion in 2010 to over $524.3 billion in 2016. The President has just drastically increased the military budget to upgrade but it is unknown what the amount of increase is. The Department of Defense is headed by the Secretary of Defense, a cabinet-level head who reports directly to the President of the United States. Beneath the Department of Defense are three subordinate military departments: the United States department of the Army, the United States Department of the Navy and the United states Department of the Air Force

Department of Defense – Click Here

Del Webb

The Del Webb Corporation Sector is consumer discretionary, the industries are home and office and the sub-industry is that of homebuilding. Del Webb builds active adult communities for people 55 or older. The Company operates communities in Arizona Nevada, South Carolina, California, Utah, Texas, Florida and Illinois and most recently in Colorado. Del Webb also builds family communities in Arizona and Nevada and is building country club communities in Arizona and Nevada. Del Webb originated as a construction company that was founded in 1928 and developed by Del Webb and headquartered in Phoenix Arizona in the United States. Since that time, Del Webb has branched out to schools and museums. At Del Webb they boast they don’t just build homes – they build memories. Creating a space where you can thrive is what they are all about.

Del Webb – Click Here

Cubic Defense

At Cubic Defense our people come together every day to solve complex technical problems that make a difference in the world. Cubic Defense Systems also provides training. The Cubic Next Training provides innovative solutions for improved performance-based training. Cubic Defense provides networked Command, Control, Communications, Computers,, Intelligence, Surveillance and Reconnaissance capabilities. Cubic Next City focuses on the delivery of an integrated customer experience, one account, and integrated operations and analytics for the transportation industry. Cubic Corporation designs, integrates and operates systems, products, and services that increase situational awareness for our customers in the transportation and defense industries. Their mission is to make the world better by being a market-leading, technology-focused provider of integrated solutions that increase understanding, enabling reductions in urban congestion and improving military mission effectiveness and operational readiness. The vision is to be the global market leader by winning the customer to accelerate our growth. The values focus on seeking to create excellence together, do the right thing and be the best.

Cubic Defense – Click Here

Drury Construction

Drury Construction Company has constructed award winning commercial and industrial building projects in the greater Puget Sound area since 1972. We have garnered a reputation for quality projects completed on time and within budget. In addition to local office park developments, religious facilities, medical facilities and financial institutions, Drury Construction maintains a strong core of publicly funded projects including local School Districts, WSDOT Washington State Parks, Federal Military projects and numerous City and County Projects. We take an active role in pre-construction estimating and design support, value engineering, scheduling, and constructability recommendations. Our service extends through final completion including start-up and commissioning facilities. The mission of Drury Construction is to deepen its commitments to excellence and quality, certain guidelines will form the framework within which we will operate. These guiding principles and core values spell out who we are, what we are about and how we will conduct ourselves.

St. Patrick Hospital

St. Patrick Hospital is home to some of the northern Rocky Mountain region’s most advanced health care Since our beginning in 1873, St. Patrick Hospital has seen profound changes in medicine, technology and administration. But what has remained constant through the years, as a community hospital, is our ability to provide highly advanced and deeply compassionate care to all of the patients. We live our mission. It is easy to see why St. Patrick Hospital is a one of a kind hospital. We are committed to you. Whether you are visiting a loved one after surgery or are facing a serious illness yourself, we will care for you at each step. But at St Pat’s you will get more than excellent medicine. Guided by the philosophy of the Sisters of Providence we live their Mission of compassion and respect, caring for the poor and vulnerable. Every day we reach out of help those who need us the most by caring for them ad easing their way. This facility is located within the Providence Health and Services System and is located in Missoula Montana. They operate under the name of Providence St. Patrick Hospital.

St. Patrick Hospital – Click Here

Benefits

Bronze Service

Monthly cost: USD $1,500.00
Time limit: 5 hours per month
Contract period: 12 months

Bronze service includes:

01. Email support
02. Telephone support
03. Questions & answers
04. Professional advice
05. Communication management

SERVICE DESCRIPTION
The Bronze Client Service (BCS) for High-Performance Teams provides clients with an entry level option and enables client contacts to become personally acquainted with Ms. Rotelli over a sustainable period of time. We suggest that clients allocate up to a maximum of 5 Key Employees for this service. Your Key Employees can then contact the consultant via email, whenever they feel that they need specific advice or support in relation to the consultant’s specialist subject. The consultant will also be proactive about opening and maintaining communications with your Key Employees. Your Key Employees can list and number any questions that they would like to ask and they will then receive specific answers to each and every query that they may have. Your Key Employees can then retain these communications on file for future reference. General support inquiries will usually receive replies within 48 hours, but please allow a period of up to 10 business days during busy periods. The Bronze Client Service (BCS) enables your Key Employees to get to know their designated Appleton Greene consultant and to benefit from the consultant’s specialist skills, knowledge and experience.

Silver Service

Monthly cost: USD $3,000.00
Time limit: 10 hours per month
Contract period: 12 months

Bronze service plus

01. Research analysis
02. Management analysis
03. Performance analysis
04. Business process analysis
05. Training analysis

SERVICE DESCRIPTION
The Silver Client Service (SCS) for High-Performance Teams provides more time for research and development. If you require Ms. Rotelli to undertake research on your behalf, or on behalf of your Key Employees, then this would understandably require more time and the Silver Client Service (SCS) accommodates this. For example, you may want your consultant to undertake some research into your management, performance, business, or training processes, with a view towards providing an independent analysis and recommendations for improvement. If any research and development, or business analysis is required, then the Silver Client Service (SCS) is for you.

Gold Service

Monthly cost: USD $4,500.00
Time limit: 15 hours per month
Contract period: 12 months

Bronze/Silver service plus

01. Management interviews
02. Evaluation and assessment
03. Performance improvement
04. Business process improvement
05. Management training

SERVICE DESCRIPTION
The Gold Client Service (GCS) for High-Performance Teams is intended for more detailed evaluation and assessment, that may require your Key Employees to have monthly meetings or interviews with Ms. Rotelli. These meetings and interviews can be conducted over the telephone, Skype, or by video conference if required. The consultant can also attend your business premises, an Appleton Greene office, or another mutually beneficial location, but please note that clients are responsible for the costs of any disbursements separately, including travel and accommodation. This service enables you to integrate the specific skills, knowledge and experience of your designated consultant into your Key Employee management team. The Gold Client Service (GCS) can also incorporate training workshops, business presentations and external meetings with customers, suppliers, associations, or any other business-related stakeholders.

Platinum Service

Monthly cost: USD $6,000.00
Time limit: 20 hours per month
Contract period: 12 months

Bronze/Silver/Gold service plus

01. Project planning
02. Project development
03. Project implementation
04. Project management
05. Project review

SERVICE DESCRIPTION
The Platinum Client Service (PCS) for High-Performance Teams is our flagship service and will be required if you need Ms. Rotelli to facilitate the planning, development, implementation, management, or review of a particular project relating to his specialist subject, which would obviously require more time and dedication. This service enables you to reserve up to 12.5% of the consultant’s working month and provides a more hands-on service as and when required. If you need more time than this, then this can always be arranged, subject of course to the consultant’s ongoing availability. The benefit of having an external consultant involved in projects is they provide an independent perspective and are not influenced by internal politics, day-to-day responsibilities, or personal career interest. They provide objectivity, specific knowledge, skills and experience and will be entirely focused upon the tasks at hand. The Platinum Client Service (PCS) will provide your organization with a valuable resource as and when you need it.