Crisis Management
Accredited Consulting Service for Ms. Roberts MS MAJ Accredited Executive Consultant (AEC)
Executive Summary Video
The Appleton Greene Accredited Consultant Service (ACS) for Crisis Management is provided by Ms. Roberts and provides clients with four cost-effective and time-effective professional consultant solutions, enabling clients to engage professional support over a sustainable period of time, while being able to manage consultancy costs within a clearly defined monthly budget. All service contracts are for a fixed period of 12 months and are renewable annually by mutual agreement. Services can be upgraded at any time, subject to individual client requirements and consulting service availability. If you would like to place an order for the Appleton Greene Crisis Management service, please click on either the Bronze, Silver, Gold, or Platinum service boxes below in order to access the respective application forms. A detailed information guide for this service is provided below and you can access this guide by scrolling down and clicking on the tabs beneath the service order application forms.
Client Telephone Conference (CTC)
If you have any questions or if you would like to arrange a Client Telephone Conference (CTC) to discuss this particular Unique Consulting Service Proposition (UCSP) in more detail, please CLICK HERE.
Bronze Client Service
Monthly cost: USD $1,000.00
Time limit: 5 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze service includes:
01. Email support
02. Telephone support
03. Questions & answers
04. Professional advice
05. Communication management
Silver Client Service
Monthly cost: USD $2,000.00
Time limit: 10 hours per month
Contract period: 12 months
SERVICE FEATURES
Bronze service plus
01. Research analysis
02. Management analysis
03. Performance analysis
04. Business process analysis
05. Training analysis
Consultant profile
Ms Roberts is an approved Executive Consultant at Appleton Greene and she has experience in management, marketing and globalization. She has achieved a Master of Science Degree in Strategic Planning and a Master of Arts in Journalism. She has industry experience within the following sectors: Government; Healthcare; Non-Profit & Charities; Media & Marketing and Manufacturing. She has had commercial experience within the following countries: United States of America, or more specifically within the following cities: Jacksonville FL; Washington DC; Atlanta GA; Charlotte NC and San Antonio TX. Her personal achievements include: created strategic communications plans; managed crisis situations and communications; facilitated leadership development; facilitated team building and created and managed marketing plans. Her service skills incorporate: strategic communications; brand marketing; crisis management; leadership development and risk assessment.
To request further information about Ms. Roberts through Appleton Greene, please CLICK HERE.
Executive summary
Crisis Management
Companies work very hard to build a positive brand image. All public facing information about your company contributes to its brand, and a company’s brand is its reputation. Reputation management is an essential part of doing business. Every company is vulnerable to potential crises that could harm people or damage property, seriously impact business operations, damage the company’s reputation, impact the company’s revenue stream, or threaten the company’s very existence. Companies often get so focused on business performance and day-to-day operations that they forget to plan for possible contingencies and second and third-order effects. This can lead to disaster. Every company must identify and understand the unique risks associated with its business and plan mitigation strategies into daily business processes. By doing this, a company can often prevent a crisis from happening or prepare to effectively deal with a crisis and prevent damage to its reputation. With more than 25 years of experience in dealing with national and international crises, Ms. Roberts has developed a process through which companies can identify and plan for potential crises in order to protect the organization’s image and reputation. By utilizing this Crisis Management process, companies can identify potential crisis points and develop a plan for their leaders and employees to properly mitigate or manage those risks in ways that protect the company.
Service Methodology
In all consulting engagements our efforts are tailored to the client who is hiring us. it has to be, as there is no cookie cutter approach to crisis management. Everything is based on the client’s industry, business operations, business processes, operating procedures, leadership and management configuration, and communication processes. In everything we do, the client’s strategic objectives act as our beacon in moving forward. Early steps involve an assessment of business operations, standard operating procedures, policies, and company communications. If the company has dealt with an incident or crisis in the past, we will complete an assessment on the handling of that situation to gain an understanding of prior processes and impact. We will interview leaders and