Ms. Stoll is an approved Senior Consultant at Appleton Greene and she has experience in marketing, customer service and e-business. She has achieved a Bachelors degree in Marketing. She has industry experience within the following sectors: Healthcare; Technology; Travel & Tourism; Non-Profit & Charity and Entertainment. She has had commercial experience within the following countries: United States of America, United Kingdom and Chile or more specifically within the following cities: Minneapolis MN; San Diego CA; Philadelphia PA; London and Santiago. Her personal achievements include: led global customer experience program; developed global customer satisfaction survey; developed marketing’s rules of engagement; identified and prioritized high-impact experiences and co-authored international bestseller CX publication. Her service skills incorporate: customer experience; deep-metaphor mining; employee experience; customer research and strategic planning.