Mr. Shah MBA B.Com – Senior Consultant
Appleton Greene

Mr. Shah is an approved Senior Consultant at Appleton Greene and he has experience in management, production and customer service. He has achieved a Master of Business Administration and a Bachelor of Commerce. He has industry experience within the following sectors: Hotel; Travel & Tourism; Retail; Construction and Manufacturing. He has had commercial experience within the following countries: United States of America and India, or more specifically within the following cities: Boston MA; Atlanta GA; New York NY; Austin TX and Mumbai. His personal achievements include: operational efficiency projects for SMEs; achieved 6x revenue growth; 70% decrease in labor requirement; 35% reduction in errors and 10% cost & 30 man-hours reduction. His service skills incorporate: business transformation; process transformation; business optimization and lean management..

Mr Sujeranovic BEng – Associate Consultant
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Mr Sujeranovic is an approved Associate Consultant at Appleton Greene and he has experience in marketing, management and customer service. He has achieved a Degree in Engineering. He has industry experience within the following sectors: Retail; Food & Beverage; FMCG; Travel & Tourism and Hotel. He has had commercial experience within the following countries: Bulgaria; Serbia; Romania; Croatia and Slovenia, or more specifically within the following cities: Sofia; Belgrade; Bucharest; Zagreb and Ljubljana. His personal achievements include: organized several regional and international EthnoFestivals in Serbia; finished European SSC5 course; working several years as one of the best USAID regional coordinators; successful in trade activities in Serbia and Romania and member of several NGOs. His service skills incorporate: project management; entrepreneurship; start-ups; business strategy and negotiation.

Mr Bailey BSIT – Executive Consultant
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Mr Bailey is an approved Executive Consultant at Appleton Greene and he has experience in marketing, management and e-business. He has achieved a Bachelor of Science in Informational Technology. He has industry experience within the following sectors: Entertainment; Media & Marketing; Food & Beverage; Travel & Tourism and Retail. He has had commercial experience within the following countries: United States of America, or more specifically within the following cities: Charlotte NC; Raleigh NC; Atlanta GA; Miami FL and Nashville TN. His personal achievements include: optimized data management process; streamlined fulfillment ticketing system and facilitated regional scheduling program. His service skills incorporate: project management; event management; data management; customer service and hospitality management.

Mr Robertson MBA BSc – Executive Consultant
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Mr Robertson is an approved Executive Consultant at Appleton Greene and he has experience in management, information technology and human resources. He has achieved an Master of Business Administration and a Bachelor of Science in Computational Science. He has industry experience within the following sectors: Manufacturing; Education; Banking & Financial Services; Travel & Tourism and Government. He has had commercial experience within the following countries: United Kingdom; Portugal; Germany and South Africa and, or more specifically within the following cities: London; Lisbon; Frankfurt; Johannesburg and Durban. His personal achievements include: successfully merged ICT services of three tertiary Institutions into a single service, including development of a leading edge ICT strategy with a budget of over $10 Million; project leader of largest WiFi rollout in Africa: 1,000 access points over 6 campuses of the University of Pretoria; project leader of first WiFi Mesh installation of its type in the Southern Hemisphere; designed, wrote and implemented ERP payroll system for 1780 users and worked in successful turn-around environments. His service skills incorporate: consulting with top 5; project management; team building; stakeholder negotiations and strategic analyst.

Mr Silvestri BA – Executive Consultant
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Mr Silvestri is an approved Executive Consultant at Appleton Greene and he has experience in legal, management and finance. He has achieved a Degree in Law & Economy. He has industry experience within the following sectors: Banking & Financial Services; Travel & Tourism; Media & Marketing; Manufacturing and Internet. He has had commercial experience within the following countries: Italy and United Kingdom, or more specifically within the following cities: Rome and London. His personal achievements include: improved P&L returns of 5 to 10M$ per year, or 3% to 6% of the cost base through business transformation initiatives in AMEX; spearheaded full end-to-end design of Amex Italy governance and risk management framework, in a complex setting, including a formal system of apportionment of responsibilities, a full ICAAP process, and the implementation of Basel Pillar 3; played a key role in a team that successfully negotiated the renewal of the key co-brand deal of Amex in the market with forecasted sales of €12BN over 5 years and developed simulation tool that computed financial returns for diverse drivers during the negotiation sessions; designed and personally lead the implementation of the entire finance system of the newly established Diners Club Europe group, from systems/ERP – SAP , to processes and procedures, to organization and hiring of the various teams across the six countries of the group, meanwhile establishing a revolving securitization facility of €500M as the main source of funding for the acquisition and the ongoing operations of Diners Club Europe and developing and presenting the strategic and business plans of Stream PayTV, now SKY Italia to shareholders and potential investors. His service skills incorporate: designing and implementing overall finance systems across multiple markets – processes, procedures and systems, incl. ERP ; business planning and Budget – SWOT, strategy, financials, link between medium term and short term ; leading company turnarounds; designing enterprise risk and governance framework and defining and implementing scorecards in complex organizations.

Mr Salama BS Dip – Associate Consultant
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Mr Salama is an approved Associate Consultant at Appleton Greene and he has experience in human resources, management and finance. He has achieved a Diploma in Sales and Marketing and a Bachelor in Commerce majoring in Accounting. He has industry experience within the following sectors: Travel & Tourism; Technology; Banking & Financial Services; Hotel and Insurance. He has had commercial experience within the following countries: Egypt; United Arab Emirates; Spain; France and United States of America, or more specifically within the following cities: Cairo; Dubai; Madrid; Nice and Los Angeles. His personal achievements include: as a GM of Amadeus, he re-shaped the travel technology landscape in Egypt; introduced a new concept in the GDS world; established NGO named Amadeus Fans to train people to work in a travel agency; grew Amadeus market share in Egypt from 31% to 80% and achieved 4.2 /5 GALLUP engagement score for Amadeus Egypt His service skills incorporate: leadership and strategic thinking; presentation; time management and prioritization; team work and management; numerical and analytical and problem solving.

Dr Huntsman DVM MBA – Senior Consultant
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Dr Huntsman is an approved Senior Consultant at Appleton Greene and he has experience in management, customer service and globalization. He has achieved a Doctorate of Veterinary Medicine and has a Master of Business Administration. He has industry experience within the following sectors: Healthcare; Non-Profit & Charities; Education; Restaurants and Travel & Tourism. He has had commercial experience within the following countries: United States of America; St. Maarten/St. Martin; Grenada; France and Italy, or more specifically within the following cities: Miami FL; Seattle WA; Philipsburg; Wilmington NC and Columbus OH. His personal achievements include: managed several successful turnarounds; negotiated multi-million dollar contracts; developed effective, multi-culturally diverse teams; developed multi-year business strategies/plans and facilitated increased productivity & decreased expenses. His service skills incorporate: turnaround management; business success; negotiations; solutions facilitator and vision strategist.

 

Ms. Stoll BA – Senior Consultant
Appleton Greene

Ms. Stoll is an approved Senior Consultant at Appleton Greene and she has experience in marketing, customer service and e-business. She has achieved a Bachelors degree in Marketing. She has industry experience within the following sectors: Healthcare; Technology; Travel & Tourism; Non-Profit & Charity and Entertainment. She has had commercial experience within the following countries: United States of America, United Kingdom and Chile or more specifically within the following cities: Minneapolis MN; San Diego CA; Philadelphia PA; London and Santiago. Her personal achievements include: led global customer experience program; developed global customer satisfaction survey; developed marketing’s rules of engagement; identified and prioritized high-impact experiences and co-authored international bestseller CX publication. Her service skills incorporate: customer experience; deep-metaphor mining; employee experience; customer research and strategic planning.

Ms Divoky BCom Dip – Executive Consultant
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Ms Divoky is an approved Executive Consultant at Appleton Greene and she has experience in management, customer service and human resources. She has achieved a Bachelor of Commerce in Finance & Law, a Diploma in Human Resource Integral Management and a Diploma in Management and Motivation. She has industry experience within the following sectors: Banking & Financial Services; Real Estate; Retail; Consultancy and Travel & Tourism. She has had commercial experience within the following countries: Spain; Switzerland; Argentina; Czech Republic and Colombia, or more specifically within the following cities: Madrid; Zurich; Buenos Aires; Prague and Bogota. Her personal achievements include: new brand introduction in market; participated change management process; facilitated corporate training to employees and increased portfolio earnings. Her service skills incorporate: sales management; team development & training; change management; customer service and clients relations.

Mr Devie MBA MS BS – Executive Consultant
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