“I really love developing and creating things. I am a prolific writer and have had several books published. I have also developed a number of programs at Appleton Greene after qualifying as a Certified Learning Provider. I like that program innovation and unique program propositions are valued and rewarded and this provides me with a real sense of value and motivates me to write more. I am not personally involved in program implementation. This is outsourced to other consultants at Appleton Greene and I achieve commissions on all work undertaken in relation to the programs that I develop. It is a win win relationship and I am able to focus upon what I am good at and what I enjoy doing. I have the highest regard for Appleton Greene and would recommend them to any potential client, learning provider, or consultant. It has been a very rewarding experience for me.”

A quotation taken from a Learning Provider reference within the Utilities industry.

  • America Movil SAB de CV
  • American Electric Power Company Inc
  • AT&T Inc
  • BCE, Inc
  • BT Group plc
  • CenturyLink Inc
  • China Mobile (Hong Kong) Ltd
  • China Telecom Corp Ltd
  • China Unicom (Hong Kong) Ltd
  • Chunghwa Telecom Co Ltd
  • Consolidated Edison Inc
  • Dominion Resources Inc
  • Duke Energy Corporation
  • Edison International
  • Energy Transfer Equity LP
  • Energy Transfer Partners
  • Enersis SA
  • Enterprise Products Partners LP
  • Exelon Corporation
  • Kinder Morgan Energy Partners LP
  • Kinder Morgan Inc
  • Korea Electric Power Corporation
  • Mobile TeleSystems OJSC
  • National Grid Transco PLC
  • NextEra Energy Inc
  • Nippon Telegraph and Telephone Corporation
  • Northeast Utilities
  • Orange
  • Pacific Gas & Electric Co
  • PPL Corporation
  • PT Telekomunikasi Indonesia Tbk
  • Public Service Enterprise Group Incorporated
  • Sempra Energy
  • SK Telecom Co Ltd
  • Southern Company
  • Spectra Energy Corp
  • Spectra Energy Partners LP
  • Sprint Corporation
  • Telefonica Brasil SA
  • Telefonica SA
  • TELUS Corporation
  • T-Mobile US Inc
  • TransCanada Corporation
  • Verizon Communications Inc
  • VimpelCom Ltd
  • Vodafone Group Plc
  • Waste Management Inc
  • Williams Companies Inc
  • Williams Partners LP
  • Xcel Energy Inc

A public utility is an organization that maintains the infrastructure for a public service (often also providing a service using that infrastructure). Public utilities are subject to forms of public control and regulation ranging from local community-based groups to state-wide government monopolies. The term utilities can also refer to the set of services provided by these organizations consumed by the public: electricity, natural gas, water, and sewage. Telephone services may occasionally be included within the definition. In the United States of America, public utilities are often natural monopolies because the infrastructure required to produce and deliver a product such as electricity or water is very expensive to build and maintain. As a result, they are often government monopolies, or if privately owned, the sectors are specially regulated by a public utilities commission. The European region currently dominates the global utilities industry, but Asia Pacific (APAC) is expected to lead the industry. The overall market is estimated to reach US $4,372 billion with a CAGR of 3.9% over the next five years. The global utilities sector provides services such as electric power, natural gas, and water supply as well as sewage removal through a permanent infrastructure of lines, mains, and pipes. The industry is fragmented with many players. The sector consists of electricity, natural gas, and water utilities. Electric utilities are the main segment of the global utilities industry. Population and economic growth, particularly in developing countries, are driving the demand for utilities. Improving economic conditions, especially in emerging economic regions such as APAC, are expected to have a major impact on the industry. APAC is expected to be the fastest-growing consumption market based on its continued rapid economic growth. China and India are likely to play significant roles in rising energy demand globally. Decaying infrastructure creates a major obstacle that can contribute catastrophic increases in power failure rates, and enormous maintenance and replacement costs. Additionally, aging pipelines cause water loss through leakage and other operational issues. A mature work force presents another major challenge, as utilities companies require skilled labor.


“While we have used Appleton Greene bespoke programs on a number of occasions to great effect, it is always preferable to purchase standard (off-the-shelf) programs where at all possible, because they encompass a wider variety of users who have together all contributed towards fine tuning the programs’ efficiency and functionality. The more a program is used, the better it becomes given time. A good Appleton Greene program is like a good wine, tried and tested ingredients and perfected over a sustainable period of many years.”

A quotation taken from a client reference within the Utilities industry.