Performance-Minded Leadership – Workshop 1 (Improvement Strategy)
The Appleton Greene Corporate Training Program (CTP) for Performance-Minded Leadership is provided by Mrs. Sherwood Certified Learning Provider (CLP). Program Specifications: Monthly cost USD$2,500.00; Monthly Workshops 6 hours; Monthly Support 4 hours; Program Duration 12 months; Program orders subject to ongoing availability.
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Learning Provider Profile
Mrs. Sherwood is passionate about empowering people and organizations to achieve extraordinary results. For over 20 years she has served in and partnered with a diverse array of organizations including financial services, insurance, healthcare, information technology, government (Federal, state, and local), higher education, energy, medical device, and manufacturing.
Mrs. Sherwood specializes in designing, launching, growing, and maturing continuous improvement and organizational effectiveness initiatives. She began her career in a leadership development program in the financial services business unit of one of the largest multinational corporations. After establishing a solid foundation in continuous improvement and leadership abilities, she transitioned to consulting with Fortune 500 companies, large Federal government organizations, and other industries to design, build, and expand their continuous improvement capabilities. Over the past 10 years Mrs. Sherwood has operated her own consulting practice and continues to serve large and medium size organizations to ignite transformation through workshops, advisory services, and content solutions.
Mrs. Sherwood’s core services include Lean Six Sigma deployment strategy and execution, development and delivery of Lean Six Sigma training programs (all levels), leadership development and coaching, performance metric development, reporting, and monitoring, project and team facilitation and coaching, and risk management deployment planning and execution. She is certified as a Lean Six Sigma Master Black Belt and John Maxwell Team Leadership Coach, Trainer, and Speaker. She also serves as a senior fellow and faculty member at multiple leading universities. Through her various experiences, Mrs. Sherwood partners with clients to defy established thinking and practices to spur positive change.
MOST Analysis
Mission Statement
Building and cultivating a culture of continuous improvement is essential for organizations to be resilient, adaptable, and to create problem solving capabilities. Senior leaders are at the forefront of driving a continuous improvement culture. In this workshop, participants will learn the basic principles of continuous improvement methods and how they can improve their organization’s performance. Participants will set the strategy for continuous improvement within their organization and align it with the broader short- and long-term goals and objectives. An effective continuous improvement initiative requires governance, supporting infrastructure, and standards of consistency. After this workshop participants will be able to develop a continuous improvement strategy and create the building blocks for operational governance, infrastructure, and standards to ensure its success. …
Objectives
01. Continuous Improvement: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
02. Role of Leaders: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
03. Method Principles: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
04. Improving Performance.: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
05. Setting Strategy: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
06. Aligning Goals: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
07. Building Infrastructure: departmental SWOT analysis; strategy research & development. 1 Month
08. Standards & Consistency: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
09. Developing Strategy: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
10. Operationalizing CI: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
11. Ensuring Success: departmental SWOT analysis; strategy research & development. Time Allocated: 1 Month
Strategies
01. Continuous Improvement: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
02. Role of Leaders: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
03. Method Principles: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
04. Improving Performance.: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
05. Setting Strategy: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
06. Aligning Goals: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
07. Building Infrastructure: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
08. Standards & Consistency: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
09. Developing Strategy: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
10. Operationalizing CI: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
11. Ensuring Success: Each individual department head to undertake departmental SWOT analysis; strategy research & development.
Tasks
01. Create a task on your calendar, to be completed within the next month, to analyze Continuous Improvement.
02. Create a task on your calendar, to be completed within the next month, to analyze Role of Leaders.
03. Create a task on your calendar, to be completed within the next month, to analyze Method Principles.
04. Create a task on your calendar, to be completed within the next month, to analyze Improving Performance.
05. Create a task on your calendar, to be completed within the next month, to analyze Setting Strategy.
06. Create a task on your calendar, to be completed within the next month, to analyze Aligning Goals.
07. Create a task on your calendar, to be completed within the next month, to analyze Building Infrastructure.
08. Create a task on your calendar, to be completed within the next month, to analyze Standards & Consistency.
09. Create a task on your calendar, to be completed within the next month, to analyze Developing Strategy.
10. Create a task on your calendar, to be completed within the next month, to analyze Operationalizing CI.
11. Create a task on your calendar, to be completed within the next month, to analyze Ensuring Success.
Introduction
An Overview of Continuous Process Improvement
Your plan is a dynamic document. a work that is constantly evolving. Too much time left in the dark will cause it to decay. You’ll be rewarded if you take care of it.
How? By incorporating your strategic processes with this easy process improvement methodology.
This is the reality.
When the world wasn’t shifting as quickly, the old manner of doing strategy with static tools and bad habits worked well. However, something’s past success does not guarantee that it will continue to be successful in the future.
The outdated method of doing things doesn’t work in the world of Netflix and Airbnbs today.
But do not be perplexed. Large firms’ greatest threat today is not some unseen competitor. Complacency is the enemy.
Blockbuster did not suddenly find itself overthrown. Although it was aware of the new player, it seriously underestimated its competition. It became smug. Before it secured its stores.
Stagnation in strategy is a result of complacency. Additionally, stagnation cannot be overcome with the conventional methods. It requires updated tools, better routines, and procedures.
These issues will be covered in this course manual:
• How does a strategy for process improvement work?
• The business strategy’s process improvement methodology
• The key to process improvement for strategy is workplace culture
• The three advantages of the process improvement approach to strategy
What Is Process Improvement In Strategy?
The set of organizational practices that enable the creation, evaluation, revision, and execution of the organization’s strategic plan is known as process improvement in strategy.
The continuous improvement of certain organizational practices is known as continuous process improvement.
The primary goal of a strategy’s continuous process improvement is the proactive adaptation to environmental changes through workforce alignment with the strategic plan for a lean, focused execution.
In layman’s words, it refers to how the company is enhancing and modifying its strategy to remain relevant in the modern, evolving world.
It’s the contemporary approach to dealing with business issues of today.
The 4 Parts Of The Process Improvement Methodology You Need In Your Strategy
Building habits in four crucial stages of your strategy management process is part of the technique to enhance your organization’s strategic process:
• Planning
• Executing
• Reviewing
• Refining
Your efforts to improve your processes should center on these.
Planning
The top leadership of most companies meets once a year to develop the business’s strategy utilizing tools like a strategic planning template. They then organize their strategy and choose where to focus their attention.
Today, though, that rarely works. You cannot expect to lead the market if you revisit your approach only once a year because the world is changing so quickly.
You must therefore learn to be flexible if you want to improve the planning process. so that you can evolve to surf the waves of change, you must be able to recognize them early. You must develop a new routine to check in with your strategy more frequently.
Participate in a quarterly meeting to plan your strategy.
Instead of going over every detail of your plan every quarter, concentrate on what’s important and always question your presumptions. Make sure the trajectory of your company makes sense.
Here is a suggestion for successfully enhancing your planning procedure:
Quit using Excel.
Discussing the effectiveness of your plan so regularly is a taxing task. Static tools simply won’t do. You require a flexible platform that can accommodate all phases of the development of the plan.
However, if you’re not quite ready to leave Excel, utilize this gap analysis form to conduct an objective internal evaluation and determine precisely where you should concentrate your efforts.
Executing
Getting your teams to concentrate on carrying out your strategy plan is one of your company’s most difficult issues. particularly the upgraded edition. Because if your staff doesn’t implement the new initiatives, what good is having a flexible planning process?
Business as usual is your adversary in implementing your strategy. the routine behavior of your workers. Your present people’s behavior is what you’ll need to consistently adjust and eventually improve.
And changing the measurements you employ is the most efficient way to do it.
People won’t alter their behavior simply because you told them to, until you alter the way in which you evaluate their performance.
As a result, match your measurements to your existing objectives. Make careful to measure the important aspects if you ask your team to make a substantial adjustment in their behavior.
Then give each measure a clear owner to empower your team. Make it a point to never abandon a project or metric without an owner. The clarity that results improves the execution of your strategy and encourages accountability.
Reviewing
Regular reporting is one of the most difficult organizational practices to establish. It also offers the greatest rewards. A dedication to routinely evaluating the effectiveness of your plan has a significant impact on fostering organizational alignment.
What are your company’s reporting requirements? Decide what they are, and make it a practice to report on the most important things. Maintain focus by creating an agenda in advance and directing the conversations toward the “next steps.”
When you make a commitment to regular reporting on every level of your company, your business’s review process will improve. To keep your team on board with your strategy and everyone focused on the plan, start with something straightforward.
Prior to meetings, decide the KPIs you’ll evaluate, and create clear, brief, and simple-to-read reports. To save time in your preparation for the reviewing process, use this tutorial on how to build a KPI report.
Refining
It’s challenging to modify your plan. It resembles making a mistaken admission.
However, that is untrue. Modifying your strategic plan indicates that you have discovered a more effective route to your goal.
Being decisive will significantly speed up the strategy-refining process.
Never question it when a strategy debate results in modifications. Put your decision into action and stay committed. You need to make it a habit to do this. dedication to change.
Nothing, really, truly guarantees a win, including changing your plan. However, by foreseeing upcoming industry shifts, it does improve your chances of keeping market leadership.
The business killer in a world full of disruptors is complacency. Avoid letting your strategy become stale. Change your strategy and course instead with decisiveness.
The Role Of Methodologies And Tools In Continuous Improvement
Case Study
Although Apple is a shining example of creativity, let’s not forget that most of its success is attributable to incremental breakthroughs. The smartphone already existed when the iPhone first hit the market, but Apple made it a success by significantly enhancing the touchscreen’s size, the user experience overall, adding an app store, and then creating their own ecosystem that has since become the center of our everyday life.
Apple has continued to hold its positions by little adjustments and advancements, but they do not significantly affect how we live. However, the internet and its commercialization were inventions that permitted the emergence of numerous new enterprises and sectors, and they fundamentally altered our society. These inventions are much less common than incremental ones, and they are also much harder to accomplish.
That’s not to argue that small-scale ideas are simple to implement. Whether you are creating items or services, there are a ton of things to improve. How to approach continuous improvement in a sustainable manner represents the real challenge.
How do you manage improvements in a methodical way so that they become standard procedure? Three crucial factors should be taken into account:
1. Start with the objective that is most important to your business plan.
Knowing your goals will help you avoid making changes just for the sake of making changes. Making improvements in specific areas that are important to the organization’s strategic goals should be the goal of continuous improvement.
2. Select the procedures and techniques that can help you achieve that aim.
You can follow the instructions and use the processes as a road map to assist you arrive at the desired results. It is simpler to maintain your concentration on the objective if you have these in place.
3. Select the implements that give the procedures and methods life.
The employment of numerous tools and strategies is possible in continuous development. Whether you choose one or several depends on your current situation and, certainly, your future objectives.
Case Study
As an illustration, Toyota, one of the forerunners of corporate continuous improvement, created their own processes and tools to help them dominate their market. But it takes a lot of perseverance over a long period of time to create a new mindset and culture.
Standards, Infrastructure, and Operational Governance Building Blocks
Organizations must set up robust infrastructure, standards of consistency, and governance to enable the continuous improvement strategy. Participants in the program will learn the components needed for their continuous improvement initiative to succeed:
1. Governance: Participants will learn how to set up governance frameworks that specify duties and decision-making procedures for initiatives at continuous improvement. This entails designating leaders, establishing improvement teams, and promoting an accountable culture.
2. Infrastructure: The right equipment, technology, and resources are necessary for a successful continuous improvement effort. In order to assist improvement initiatives, participants will examine various infrastructure components, such as information systems, communication platforms, and training programs.
3. Standards and best practices: By standardizing procedures and putting best practices into place, firms may learn from successful improvement programs and improve their own processes. Participants will investigate how approaches like Lean, Six Sigma, and Agile may be customized to the requirements of their firm.
The Key To Process Improvement For Strategy Is Workplace Culture
The advantageous elements of this system are activated by culture. Any effort to develop these behaviors will be unsuccessful if your working culture is unproductive. Your strategy’s initial area of change should be your workforce and organizational culture.
How Leaders Influence The Culture At Work
Here is a sound maxim (or more appropriately, a business strategy law):
Strategy suffers when it clashes with culture.
Flexible cultures that respect adaptability and view faltering and changing course as necessary parts of the journey have been developed by adaptive firms that continuously enhance their strategy processes.
Leadership should strive for that. Although they may not control it, leaders do set the tone