Locations Istanbul, Turkey

Ms Darwish MBA BA – Executive Consultant

Ms Darwish is an approved Executive Consultant at Appleton Greene and she has experience in human resources, management and customer service. She has achieved a Master of Business Administration and a Bachelor of Arts. She has industry experience within the following sectors: Chemicals; Manufacturing; Pharmaceutical and Consultancy. She has had commercial experience within the following countries: Egypt; Turkey and United Arab Emirates, or more specifically within the following cities: Cairo; Istanbul and Dubai. Her personal achievements include: implementation of change management; management of performance development plans; facilitation of company restructuring; management of compensation & benefits and management of succession planning. Her service skills incorporate: strategic planning; process improvement and performance management.

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Mr Senbak MBA BSc – Executive Consultant

Mr Senbak is an approved Executive Consultant at Appleton Greene and he has experience in information technology, management and production. He has achieved a Master of Business Administration and a Bachelor of Science in Mining Engineering. He has industry experience within the following sectors: Automotive; Manufacturing; Energy; Fast Moving Consumer Goods and Oil & Gas. He has had commercial experience within the following countries: Turkey; Italy; Germany; United Kingdom and Israel, or more specifically within the following cities: Istanbul; Zurich; Stuttgart; Milan and Tel Aviv. His personal achievements include: set framework of bus production company; achieved multi-million value orders; establishment waste to energy plant; establishment of warehouse management system and 3D Modeling of pipelines. His service skills incorporate: laser scanning; 3D modelling; sales & marketing; investment analysis and legal establishment.

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Mr Obileye MBA BSc ACA Dip – Executive Consultant

Mr Obileye is an approved Executive Consultant at Appleton Greene and he has experience in marketing, management and finance. He has achieved an Master of Business Administration, a Bachelor of Science in Economics, an ACA and a Post Graduate Diploma in Management. He has industry experience within the following sectors: Accountancy; Pharmaceuticals; FMCG; Biotechnology and Consultancy. He has had commercial experience within the following countries: United Kingdom; United Arab Emirates; Greece; Africa and Turkey, or more specifically within the following cities: London; Athens, Greece; Lagos; Cambridge and Istanbul. His personal achievements include: financial planning and modelling for €4 billion funding and capital restructuring; led the valuation modelling and financial due diligence on company, portfolio and product acquisitions; implementation and compliance with Sarbanes-Oxley Sec. in Europe and India; project-managed and implemented Oracle financials from business case to going live in Europe and led all aspects of financial integration following the merger of Novartis and Chiron. His service skills incorporate: financial management; strategy and planning; mergers and acquisitions; financial control and project management.

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Mr Mikolaovich MA Dip – Executive Consultant

Mr Mikolaovich is an approved Executive Consultant at Appleton Greene and he has experience in management and finance. He has achieved a Master of Arts Degree and a Diploma in Management. He has industry experience within the following sectors: Banking & Financial Services; Insurance; Defense; Aerospace and Aviation. He has had commercial experience within the following countries: United Kingdom; Canada; Eritrea; Turkey and Russia, or more specifically within the following cities: London; Toronto; Asmara; Istanbul and Moscow. His personal achievements include: participated in creating the Doctrine of Ukraine 2011; developed and implemented strategies in Soft Collection; implemented GW project and CISCO integration in Call Center for UkrSibbank – BNP Paribas. His service skills incorporate: consultancy; policy analysis; project management; financial analysis and strategic management.

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Mr Altungun BA – Executive Consultant

Mr Altungun is an approved Executive Consultant at Appleton Greene and he has experience in management and finance. He has achieved Bachelor of Arts in Economics. He has industry experience within the following sectors: Banking & Financial Services; Insurance; Technology; Consultancy and Accountancy. He has had commercial experience within the following countries: United States of America; Turkey; United Arab Emirates; United Kingdom and South Africa, or more specifically within the following cities: New York NY; Istanbul; Dubai; London and Johannesburg. His personal achievements include: delivered various work-streams, strategic planning and risk-adjusted performance management to the second largest bank, Isbank in Turkey as part of a massive multi-year transformation program; re-segmented customer portfolio and redesigned the service model of the second largest bank ABSA, Member of Barclays in South Africa; developed risk rating models and tools for Wachovia bank in the U.S to help them improve borrower risk assessment practices; led the project team in selling projects worth over 2 million USD to ABSA bank in South Africa and led the development and IT integration of various risk models for the largest Islamic Bank in the Middle East. His service skills incorporate: end-to-end project management; client and stakeholder management; proposal development and presentation; financial analysis and strategy development and workshop delivery and training.

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Mr Ozkarakas MBA BSc – Executive Consultant

Mr Ozkarakas is an approved Executive Consultant at Appleton Greene and he has experience in marketing, management and globalization. He has achieved an Master of Business Administration and a Bachelor of Science in Mechanical Engineering. He has industry experience within the following sectors: Manufacturing; Consumer Goods; Retail; Logistics and Electronics. He has had commercial experience within the following countries: Turkey, or more specifically within the following cities: Istanbul. His personal achievements include; ISO quality assurance implementation; setting up foreign sales department and worldwide distributorship and managing a cooperation between UFO and an Italian company. His service skills incorporate: international trade; sales management; product development; supply chain and strategic planning.

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Mr Fairman HND EDP – Associate Consultant

Mr Fairman is an approved Associate Consultant at Appleton Greene and he has experience in information technology, management and e-business. He has achieved a Higher National Diploma in Electrical & Electronics Engineering and an EDP – Mini MBA . He has industry experience within the following sectors: Automotive; Defense; Electronics; Technology and Telecommunications. He has had commercial experience within the following countries: South Africa; United Kingdom; United States of America; Egypt and Turkey, or more specifically within the following cities: Johannesburg; London; Boston MA; Cairo and Istanbul. His personal achievements include: managed national roll-out of Tracker; facilitated handover of Egyptian EW project; managed Uplink project for LoJack; managed handover of SAAF project and designed BlueBox Home Energy System. His service skills incorporate: project management; technical management; SDLC; lifecycle management and technical leadership.

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"The Market Intelligence program opened up new markets for us that we never thought we would ever service. From our base in Miami we are able to service a large part of South America now, including Argentina, Chile, Mexico and mainly Brasil. We have also established a new distribution center in Sao Paulo. The MI program helped us to understand the different nuances of each market and the supply chain process that needed to be put in place. Companies spend and waste a lot of money when trying to enter new markets and when you consider the cost of the MI program, we saved an awful lot of money that would have been spent on clearing the path. The right information is mission critical."

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"I reached out to Ms. Johnson for support when newly promoted to bank manager and navigating some other big goals, like finishing a book. In our time together, she helped me prioritize objectives at the bank and also helped me create a structure and writing process for completing a book, something that had been on my list for a long time. This was a good investment for me on a professional level and a personal level; I really wanted to have more balance between work and life, and Ms. Johnson helped me strategize ways to be disciplined about my commitment to both. https://www.appletongreene.com/acs-collaborative-teaming"

"“We have worked with Ms. Uoti-Vaisanen and her team on a superyacht market entry project. The entire team is very capable, professional, credible, and innovative in their work. I found the Superyacht Sector Marketing Program particularly insightful and applicable to my business. I would recommend her services to any company interested in exploring and preparing a market entry project for the superyacht industry. I believe her and her team’s knowledge base and skills are an asset to any company they cooperate with. Ms. Uoti-Vaisanen will equip you with the knowledge to break into the superyacht world and succeed. I’m looking forward to a continued relationship with them as the brand grows and offers new services and products. “ https://www.appletongreene.com/clp-cih-superyacht-market-entry/"

"Dr. Jinks has presented numerous learning programs for our members. He is highly competent in both his ability to facilitate group learning and his content knowledge. We appreciate that he is always prepared, asks questions to be clear about content delivery, shows great enthusiasm for learning, communicates clearly, and facilitates a participatory learning methodology (e.g., he does not just lecture!). TLP’s training always gets high ratings on participant evaluations. Some recent comments from participants include: “Exceptional ability to stay with the content while adding personal experiences and capitalizing on questions and comments from the participants. We were lucky to have him as an instructor!” “Dr. Jinks did a fantastic job relating on a personal level. He uses lots of personal stories and anecdotes, which is good for keeping everyone engaged. He was also very sensitive to the varied learning curve and was always willing to stop and review or clarify.” “I believed Dr. Jinks connected with the class, was sincere in trying to share his knowledge and experience, had an excellent delivery that kept the class flowing…..and equally important, demonstrated his ability to listen and thereby respond effectively to questions.” https://www.appletongreene.com/clp-cih-coaching-leaders"

"Ambit Energy - The organization was the forefront on energy savings for struggling consumers paying for utilities. This business was a favorite provider for people that believed in what it offered. Obviously, many people were later drawn by its mission for helping customers save on gas and electricity: whereas developing customers. As an independent consultant, Mr. Belmont embodied the practice of informing consumers on how to save on a good utility plan: using preferable rates given by the company (for certain locations). Rates were compared to what the consumer was currently paying. It was a historic moment when gas and utility giants became deregulated: allowing small companies to become secondary providers. Customers had benefited from its services and a friend. Fortunately, this became an example of what customers favored: knowing that someone benefited from the plan as well. The application was practical. Teaching clients about the plan became easier: which indirectly increased the organizations client base. We saw savings after the first payment."

"Ms. Ennis has implemented a highly productive business management brainstorming and accountability process. Together, we systematically discovered and track implementation of new ideas to accelerate growth and improve customer service. The programs uniquely combine diverse business perspectives with razor-sharp focus on my own business. Ms. Ennis is a great business steward and knows how to direct many companies by assisting them to make clear decisions when trying to overcome obstacles. https://www.appletongreene.com/clp-cih-virtual-transformation"

"It was a great pleasure to work with Dr. Valchev at Emirates NBD. According to my experience with him, Dr. Valchev was the most knowledgeable and experienced quantitative expert in our banks risk department. Thanks to his great technical skills and due to his pro-active management style my team was able to develop a highly efficient work relationship with him and his team. Dr. Valchev validated a series of pricing models and market data models for us in the most professional manner which reduced the time for the model development/implementation process by more than 50%. I wished he would have stayed longer with us instead of moving on with his own company. I can only recommend him – a very valuable man."

"Being a participant in Appleton Greene's Social Responsibility program in South Africa encouraged me to become a Learning Provider myself. I loved the way the program brought everyone together and helped companies to integrate more with the local communities they served. I became so empowered by this experience that it gave me the confidence to develop my own program with an already established and enthusiastic market in South Africa."

"We have implemented the following Appleton Greene programs so far: Marketing integration Brand management Economic planning Negotiations process Marketing communications Market entry The thing that I like about all AGC programs is that they are well structured, incorporate process and each one features a strong value proposition. This is because each program is developed, tried and tested within established organizations. It is a winning formula for mutual success."

"While at McKesson in product management: Mr. Shortt, along with the quality control and development teams, contributed to being one of the first platforms to achieve Meaningful Use 2 certification for Health Information Systems. Mr. Shortt designed and trained numerous product enhancements driven either by market demands or regulatory requirements. https://www.appletongreene.com/clp-cih-organizational-optimization"

""I chair a consulting and integration company specializing in contact centers. These systems manage interactions between customers and companies, regardless of the channel, chat, email, technical interfaces or social networks. We called on Mr. Auriach to determine and set-up a working method and an operational process, on the one hand to define and validate our 5-year innovation strategy, on the other hand to implement it and to include an ambitious communication plan focused on our innovation agenda. This has allowed us to pivot our positioning by focusing on the recognition brought to us by the software publisher Genesys, world leader in the sector, and the perception of our offering by our ecosystem of customers, prospects, partners, collaborators and job candidates. We already had the technical skills, we lacked the process of managing our innovation projects, prioritizing our investments and focusing on the effective execution of our disruptive strategies." https://www.appletongreene.com/clp-cih-high-performance-innovation"

"Dr. Bhalla designed and delivered two sessions on Leadership (Trusted Business Advisor) for our senior managers through his association with ISB. Senior Managers at Deloitte play a pivotal role in the organizational strategy, direction, and success. They form the leadership pipeline and are future Partners and Directors of the firm. Given their significant role and responsibility, their development is a strategic and critical function in the firm. Dr. Bhalla was extremely professional and easy to work with during the design and delivery of these programs. He took time to understand our context and needs in detail. This time spent upfront helped him design a very focused program for our senior managers. The program delivery was very interactive and highly effective. Dr. Bhalla was able to connect with all participants through his delivery style and relevant content. The post program survey was a testament to the program effectiveness with most participants agreeing that it will have a positive impact on their work https://www.appletongreene.com/acs-customer-experience"

"“I’ve worked with Mr. Cuatrecasas on the sale of two companies, each time to a large cap multinational. I was impressed with his ability to quickly analyze the financials and then with skill and creativity help negotiate for the maximum value. It is always a pleasure working with him – he is a consummate professional.” https://www.appletongreene.com/clp-cih-technology-company-acquisition"

"“In times of challenge, Mr. Delécluse strategic acumen shone brightly. His leadership in restructuring our France Business Unit was instrumental in steering us towards success. With a stringent strategy and change management plan, he navigated us through substantial losses, ensuring long-term continuity and strengthening our client portfolio. Mr. Delécluse decisive actions underscored his critical role in our organization’s resilience.” https://www.appletongreene.com/clp-cih-digital-execution"

"Sigma Health Consulting is a niche healthcare/healthcare technology consulting firm in the Washington, DC area providing healthcare delivery and healthcare technology consulting services to the Veteran’s Administration (VA), US Department of Defense, and various commercial health networks and facilities from time to time. Dr. Meeks provided health care technology consulting and portfolio product management SME in supporting Sigma’s VA customer in a variety of roles and expectations. He most recently provided technology management expertise as a project/product manager guiding a portfolio of interactive patient-facing and/or provider-facing web & mobile health apps for VA providers and Veterans. https://www.appletongreene.com/acs-technology-innovation"

"A successful product needs to engage customers in such a way as it stimulates the imagination. Appleton Greene has managed to achieve this with it’s corporate training programs. They are developed by individuals who are clearly passionate and believe in what they do and this enthusiasm is transferred through our employees into business process improvements."

"Boeing - I am honored to clearly and emphatically state my absolute confidence in Ms. Whitbeck. She has earned my sincere respect and admiration. She is the epitome of exceptional personal and professional ethics, inspiring complete trust and confidence. In a single word, “insightful” is often and easily applied to Ms. Whitbeck as a consultant and trainer. She gathers facts and data, while rejecting complacency to reveal blinders that were holding our team back. She understands the human element in the equation which facilitates a transparent and empowered working relationship. She has a comprehensive knowledge of sales strategy, techniques, and psychology. She helped us map and then build an effective streamlined methodology and process. She challenged every team member in the best way to grow and reconnect with their passion to be of service. Ms. Whitbeck easily works across multi-functional departments within organizations, bringing us together to define realistic strategies for achieving our goals for growth in sales and profits. She quickly understood our needs and has been instrumental in assisting us implement refinements to our thinking, processes, and customer journey. https://www.appletongreene.com/clp-cih-sales-strategy"

"“Mr. Pettersson has helped develop most of our 300 leaders. In a very inspiring way, he has made our employees grow and take responsibility in our company. His course Value-Based leadership is a fantastic opportunity for anyone who wants to grow both as an individual, a leader, and above all a tool for anyone who runs a company today” https://www.appletongreene.com/clp-cih-value-based"

"Mr. Siano led multiple business transformation projects and advised the CMO, Senior VP of CRM and their staffs on digital marketing, CRM, customer experience, customer contact strategy, loyalty, Next Best Action, and marketing operating model. Additionally, he led teams that were enhancing marketing technologies, including data, successful integration and deployment of Campaign Management, DAM, MRM and retention/loyalty solutions. He was able to correct initiatives that were severely behind schedule and over budget. The disciplined approach to technology and process improvement led to a reduction of marketing and sales costs of 10% while simultaneously increasing rate of return on marketing expenditures by 3%. https://www.appletongreene.com/acs-marketing-transformation/"

"Ms Penterman has been invaluable to Timbalaya in helping us think through our strategy, product development, funding goals, and rollout into the USA market. Her 20+ years as a professional in arts and culture, along with her strategic yet pragmatic approach has been extremely helpful. Personally, she also exudes kindness, generosity and helpfulness. It’s been a true delight to work with her."

"I would recommend Appleton Greene programs to any organization that enjoys being process-driven. They are well-structured and all follow the same format. As a bank everything that we do needs to be well structured and we always need to have a commitment to continuous improvement. Therefore and needless to say the AG Continuous Improvement program is my favorite. Put simply, it allows us to focus on what we do well and then make it better."

"Mr. Judith is one of those people that are hard to find. The kind of person that brings high energy and powerful skill sets to everything he does. He is able to drive results by motivating others to stretch for higher goals and accomplish new benchmarks, and making it all seem like serious fun. I think of him as a business “Maestro” who creates an atmosphere that allows people to perform at their very best. Anyone would be blessed to have him on their team. https://www.appletongreene.com/acs-entrepreneurial-leadership"

"Mr. Chinaglia helped to established the Asian business model (legal and operational) to conduct business in Hong Kong, South East Asia, China and India focusing on the China market. Selection and screening of distribution agents. Implementation of performance targets. SaliceDirect reporting line to the owner and CEO of the business. Turnover $50, FTE’s 35, agents in 10 countries, 3 office3, own plant in China South with 100 employees. Direct reports 10. In Hong Kong start-up of an operational and commercial company: creation of the Asian sales force and opened a China-based manufacturing facility. https://www.appletongreene.com/acs-transitional-growth"

"“Mr. Fradin is a very experienced and talented business professional. I have witnessed this first-hand, as has demonstrated his ability across multiple disciplines, including market analysis, segmentation, customer profiling, competitive reviews, product management, marketing, and sales strategy development, and execution, to name but a few. In addition, he has great communication skills.” https://www.appletongreene.com/clp-cih-product-management"

"One of the most powerful trainers I’ve had the privilege to witness. Mr. Biss has a unique ability to be able to form a workshop that not only gives you an experience that can change your life but also give you practical strategies that you can walk away with and take right into your life to get the change that you want. He is an amazing coach that can take you from where you are to where you want to get to in record speed. If you’re an organization that needs a facelift or needs someone to come in and re-invigorate your staff…Mr. Biss is your guy."

"I have worked with Ms. Tull on and off for several years and find her advice, professionalism and positive attitude key to her ability help her clients. Many of us wear multiple hats and often need to reevaluate our positioning for continued growth and business success. Ms. Tull helps her clients do that by taking a holistic approach to help them balance their lifestyles, find their inner drivers, and as a result, successfully grow their businesses/careers. In addition, Ms. Tull is truly a kind, dynamic professional. https://www.appletongreene.com/clp-cih-women-empowerment"

"Mr. Lumb helped Seagate to achieve the goal of developing their external and network attached storage business unit. Utilizing the market analysis, competitive analysis, and solution strategy and delivery processes, Seagate redefined their solution strategy and solution delivery processes to deliver new versions of Seagate’s FreeAgent flagship family, price-sensitive Seagate Expansion products families, expanded the product line to include Seagate’s first ever digital video product, and introduced a new SMB-focused BlackArmor network-attached storage and direct-attached storage solutions portfolio, including 24+ month roadmaps for each solution portfolio. https://www.appletongreene.com/clp-product-lifecycle"

"Relationship management is a critical success factor for any b2b service company and the Appleton Greene Relationship Management program improved our processes beyond recognition. We have always prided ourselves on being good at managing client relationships, but you can always improve, always. The cost of not improving is enormous and RM was a real game changer for us. We became more objective, more client-led and more able to satisfy our client needs by constantly improving the resources available to us. We have changed from being a very good band into an orchestra."

"“Ms. Beauregard’s intervention allowed us to make decisions based on facts/evidence, not just because we had an idea. Having a structured process and an Innovation Ecosystem gives us a lot of confidence because having a process is very reassuring and safe to ensure the success of the innovation as much as possible. It has allowed us to improve our innovation cycle by 10-20%, Idea to Launch.” https://www.appletongreene.com/clp-cih-innovation-ecosystem"

""We had the pleasure of working with Dr. Heft through the course and scope of a leadership development program that was launched to support high-potential executives within our organization. Dr. Heft served as an executive coach to program participants, working one-on-one with many of our top leaders, over a nine-month period and during a time of intense organizational uncertainty, ambiguity, and change. Dr. Heft’s approach, style and expertise had a direct impact on the success of the program and contributed to exceptional growth in program participants, resulting in high-retention rates of the leaders who worked with her and movement into higher-level leadership roles as organizational changes unfolded. Throughout the program, Dr. Heft helps those she worked with chart clear goals, identify, and remove perceived and real barriers, increase self-awareness, and improve mental clarity and resilience. One of the most impressive elements of the coaching Dr. Heft provided was her ability to incorporate brain-based science to help leaders understand their emotions and ultimately the way their feelings impact their behavior and decision-making. This was well-received by participants and different from what they’d experienced in the past, leading to rich insights on the part of participants and a positive experience that left leaders asking for more of what she delivered." https://www.appletongreene.com/clp-cih-Behavioral-Science"

"“If Dr. Wade is leading a seminar in your company, I highly recommend that you sign up for it immediately! I was recently promoted to operations manager of an investment firm and was in need of some guidance in navigating the waters of management. Dr. Wade gave us the tools and strategies that I will be able to use to effectively communicate and begin to build trust with my team. His “Culture of Honor” value is going to be added to our company’s commitment to excellence. Thank you, Dr. Wade!” https://www.appletongreene.com/clp-cih-adaptive-leadership"

"Mr. Robinson conducted a detailed trona tailings management systems assessment including the evaluation of tailings waste disposal options. Project responsibilities included assessing the feasibility of raising the existing dike to the siting of a new facility. The scope of activities included evaluating disposal options including backfilling the underground works to the construction of a new tailings disposal system. Alternatives considered included using solid waste disposal management techniques to the management of recycled process water. A detailed report was developed which discussed waste management economics, political constraints and which thoroughly discussed regulatory issues. Upon completion and acceptance of report recommendations consider short term and long-term economic constraints. A phased tailing pond design and construction program was initiated. Based on economic considerations and regulatory constraints, the existing dam embankment was raised. Activities included conducting site characterization studies, implementing a phased design and construction program including performing all field QA/QC oversight activities. https://www.appletongreene.com/clp-cih-sales-generation/"

"Ray-Ban, was a great place to practice the techniques of productivity. Sunglass business was growing at around 20% a year for four years. State-of-the-art R&D technology led to new products, an acquisition contributed, additional and more modern equipment at two manufacturing plants was installed, two more facilities were added including a maquiladora plant. The main assignment was “don’t let us run out of capacity”. Employees understood the products of the company and their reputation in the marketplace for style and quality, which definitely contributed to motivation."

"Business transformations are difficult, especially when policies, procedures, processes and culture are well entrenched. Mr. Siano worked with the senior team to develop marketing operations processes, data processes, technology strategy and tactics to transition from product centric to customer centric organization. Additionally he helped us quantify opportunities and put in place procedures for us to continue the work on our own. He provided exceptional leadership, direction and support to the extended teams encouraging collaboration. Mr. Siano excels at helping firms develop the big picture, synthesize it down into a business case and then providing executive leadership to the team to execute the vision. https://www.appletongreene.com/acs-marketing-transformation/"

"I was fortunate to meet Ms. Tull 8 years ago at a women’s networking event. I was attracted to her warmth and genuine demeanor. She radiates success! I have attended several of her events and have referred my clients to her programs/workshops. Ms. Tull not only hosts online interviews with top-notch leaders, she also, offers online courses, organizes intimate retreats, speaks to business leaders and entrepreneurs and is actively engaged in the community. I am continually impressed with her commitment to her clients- she is a GIVER! I highly recommend you engage with Ms. Tull on at least one of her many platforms. The value you receive from her knowledge, strategy, systems and connections are priceless! She is a diamond shining in a field of wannabee coaches and consultants. Ms. Tull is the real deal https://www.appletongreene.com/clp-cih-women-empowerment"

"Any product or service is only as good as the support process which accompanies it. The Appleton Greene programs are well structured and well delivered, but it is the quality and availability of continuous support which makes the programs durable. Appleton Greene is excellent at developing and implementing time management procedures for program support. We appreciate that the time of qualified learning providers and accredited consultants is valuable and the strict guidelines within which support is provided enables us to obtain support whenever we need it, but it is structured in such a way as to ensure that it is always productive."

"Consumer Industry, CEO Of Robotics Company While we were a pioneering leader in our field, we became overly reliant on technological innovations and equated these with product innovation. New Product Business taught us how to redeploy our highly talented professionals to be more aware and sensitive to emerging customer needs, which in turn shaped our technological advances into winning commercial products. We moved from measuring success by the number of patents we achieved and the leading-edge technologies we packed into our products to an entirely new set of learning metrics that tell us how fast we are progressing each day and how sharply we will hit our target market. https://www.appletongreene.com/clp-cih-new-product-business"

"It’s not just a one-time classroom setting. It was on-going. It was also with their peers and they had the opportunity to learn from each other. The biggest shift was the managers had self-awareness. It was the ability for them to let their guard down and say “ok, maybe I do need help.” Who is the manager I want to become? What does that manager look like? And how do I take the necessary steps to become it. The results have been really impactful. From the start we immediately saw that the way they engaged with their employees changed. They went from really stopping, listening, paying attention to what their employees was giving them as feedback. Whereas in the past they were just rushing through their day to get “their job” done as a manager, instead of saying my job is to work through my people. The staff was so engaged in growth mindset, they said we should do this in new hire orientation, they should all go through this. https://www.appletongreene.com/clp-cih-virtual-transformation"

"“Mr. Lam consulted with a task force on streamlining and putting processes into place for a project that had been incredibly manual, labour intensive and complex. He was able to successfully navigate through complicated procedures, as well as work with a technical team to create a seamless ordering and requisition procedure. Mr. Lam worked with multiple teams located across Asia-Pacific and connected the right people at the right time to help accelerate the process. Myself and other members of the task force team found Mr. Lam to be highly personable and responsive to our (many!) questions and he took the time to thoroughly consult with the team to understand perspectives/frustrations and ultimately to come up with solutions, that have removed several non-value-added tasks to all of our roles. We are forever grateful!” https://www.appletongreene.com/clp-cih-process-re-engineering"

"Mr. Meuchel has been instrumental in helping me set up my business properly and implementing systems and processes to simplify and keep it running smoothly. His feedback and coaching has helped me free up time and maintain some sanity while navigating entrepreneurship, which isn’t easy to do and can sometimes feel overwhelming. He listens and then suggests great solutions for the challenges and issues that arise for not only first time but also seasoned entrepreneurs. The biggest impact has been sharing his knowledge of time management skills which are unmatched and helping me develop my own unique processes to keep me consistently on track and productive. https://www.appletongreene.com/clp-cih-balancing-entrepreneurship"

"American Standard Companies, when it was a multi-industrial corporation, was a holding company for 3 businesses: Trane Airconditioning, American Standard Brands, and WABCO. Mr. Chicles was charged with developing a strategy to build an in-house sales channel. https://www.appletongreene.com/clp-cih-acquisitive-growth"

"Microsoft - Ms. Johnson helped me get clear about top priorities and skills as a leader. She helped me navigate some difficult relationships within my own functional area. Each time we met, my confidence grew stronger, learning how I contribute to the success of my team using my natural talents. Through our sessions together I was able to take steps to ensure my professional relevance ten years out while improving the relationship in my team. Satisfaction in this area improved by 75% during our time together. On a personal level, by understanding my own strengths, I was able to have a better relationships with my daughter and my mother, so the work we did together had a positive ripple effect. https://www.appletongreene.com/acs-collaborative-teaming/"

"The Agriculture industry is usually consumed with time management. Everything has a predetermined shelf life. Interestingly enough however, Appleton Greene achieves time sensitive performance by slowing things down. It allows companies to implement and benefit from each part of the service process while working through the programs, instead of having to wait until they are completed. The result is that you do not necessarily care too much about how long the programs take to implement, because the benefits are being realized all of the way through."

"Tout investissement dans la formation est un investissement dans l'avenir. Cependant, un retour sur investissement peut être mesuré par des progrès graduels, aussi petits soient-ils. Appleton Greene a réussi à s'assurer que ses programmes sont axés sur les processus, ce qui signifie que les progrès sont faciles à voir pour tous ceux qui sont finalement impliqués."

"Mr. Thomson assisted Helena Laboratories in introducing a diagnostic protein separation system to the hospital clinical laboratory that significantly changed a time consuming and long-standing labor-intensive process. Through complete automation, patient samples were prepared and separated in much less than time than traditional process and the lab technologist was free to undertake other tasks while the process ran. Not only was overall process time reduced, but the quality of the finished product was far superior to competitive, traditional methods and most importantly, the repeat rate was reduced to less than 1%, based on review by the clinical chemist and pathologist. Although the cost per test was higher, given capital purchase of the hardware and software to run the system, the payback period for a traditional laboratory was between 6 to 12 months, based on sample volume. The system was so successful, it was adopted by large private clinical laboratories where sample processing was in the 10,000’s per month. https://www.appletongreene.com/clp-cih-corporate-positioning"

"Clarity, structure and emotional intelligence combined impressed me the most when attending the Coaching Workshop that Mr. Aguado developed at hosted. It enabled me to adopt new ways of working with my team and significantly accelerated the development of my team members. https://www.appletongreene.com/clp-cih-effective-coaching"

"Olivetti SpA - P&L responsibility for the Office Automation Business in the EMEA region (7 subsidiaries) including IDS and OEM’s (International Direct Sales & Original Equipment Maker). Co-ordination and management of all Marketing & Sales activities within the division. Division reorganization from loss making (losing €10m) to profitability. Improved business performance through sales expansion and cost cutting. Turnover €300 m, FTE’s 300, Direct reports 10. Within 12 months was promoted from General Manager for Direct International Sales to Vice President of Sales and EMEA Director. In Olivetti he restored business profitability in 2 years; merged different country markets; opened new subsidiaries in emerging markets and closing some in WE and implementation of a strict cost cutting program in the Division. https://www.appletongreene.com/acs-transitional-growth"

"El programa de Planificación Colaborativa demostró ser la piedra angular de nuestro éxito en las Américas, lo que nos permitió identificar a las partes interesadas clave tanto interna como externamente y operar de una manera que beneficiara a todos. Como empresa de logística, esto no solo es importante para nuestros clientes, también es importante para nuestros proveedores, porque uno depende del otro. Nos permitió tomar mejores decisiones y contar con la aceptación y el compromiso de todos los interesados."

"”We are pleased with the results we see from Mr. Erickson’s efforts. He quickly understood our specific needs and worked diligently around our schedule and business requirements in a time effective manner. He helped us see areas where we needed improvement. He has provided coaching and has been instrumental in implementing changes in the way we manage our business. These changes are helping us improve upon our historical successes. He worked with our upper and middle managers so they learned how to understand how our business operated. He then facilitated training with this group of individuals so they were able to apply this understanding to making improvement in how one area passed work on to another.”"

"Mr Boland worked with remarkable success in his entrusted tasks and he contributed considerably to the success of the company. His personal conduct was faultless, as regards system and effort, and was marked with high timeliness. He was equally regarded by the Board, employees and colleagues, and fulfilled his responsibilities effectively and successfully, with a high degree of loyalty. He orientated his staff towards goals and success. He was an acknowledged partner and leader due to his technical knowledge and team guidance. https://www.appletongreene.com/acs-process-excellence/"

"U.S. Department Of Veterans Administration – Acquisition Academy “I liked everything about this training. I like the instructor’s approach. If a student did not understand the material presented in the original way, she presented it in another way. If the student still did not understand, she tried a third approach until the student understood. She was patient and kind.” https://www.appletongreene.com/clp-cih-performance-minded-leadership"

"The world has become a much smaller place. It is much easier for many people to travel and they do so for business and pleasure with increasing regularity. This has resulted in more international and less provincial thinking and corporate training within our organization needs to reflect this. It is no surprise that many traditional educational programs such as MBAs have become more international and enable students to study in two or three different international locations during their study terms. Online training has also encouraged international collaboration. However, at Appleton Greene, they have truly embraced this philosophy through it’s business partnering with hundreds of learning providers and consultants who all work remotely from a variety of different international locations and this has proven to be a masterstroke and consolidates their unique global positioning."

"Mr. Biss’ ability to teach is another part of his DNA. He takes great pride in making everyone around him better. His depth and breadth of reading and basic life skills provides a solid foundation and enables thoughtful ideas to help either solve someone’s problem or just help them improve. https://www.appletongreene.com/clp-cih-cultivating-potential"

"Mr. Lynch has played an important role in my professional leadership development as CEO. I identified Mr. Lynch and selected him to work with our organization due to his wide expertise and global experiences. His work with me had significant impact on the performance of my organization, as well as the many organizations collaborated with pursuing competitiveness. First, Mr. Lynch coached us in building skills and competencies to be able to think strategically in a global context; be able to articulate an inspiring vision across cultures; and make wise choices amid complexity and uncertainly. Further, coached me in my role to put these competencies and methodologies into practice as I led global teams, built collaborative and dynamic networks and grew my organization and its leadership to expand across Canada and complete globally. Next, Mr. Lynch helped build and develop deeper competencies to build and lead collaborative networks to better provide strategic direction, facilitation, and the development of transformational frameworks. This work was undertaken with major industry leaders, many of whom were competitors. I was able to develop, through Mr. Lynch’s coaching, strong facilitation skills to develop collaborative approaches and solutions that built strong commitment and engagement among each of the stakeholders. And by addressing challenges through awareness building and innovation, we designed collaborative solutions and pilot projects to demonstrate and measure success and enhance capacity building; each of the projects saw higher than anticipated success. https://www.appletongreene.com/clp-cih-collaborative-excellence"

"Infosys - While at Infosys there were 2 major initiatives that I championed that would be of great benefit to other clients. One was implementing a system that would help reduce our DSO (Days of Sales Outstanding). A key factor in this was change management which was to remodel our internal system and team structure while also working with the client and advising them on how to help us to become jointly aligned. Due to this, I was able to reduce our DSO which ranged from 65-120 days on a quarterly basis to approximately 45 days. This of course greatly improved our cash flow for a $100M+ Book of Business in our practice. I then was tasked with evangelizing this to our other practices to help with their DSO Improvements as well. The second Initiative was to help with our practice’s overall Account Management and Operations structure. This involved improving sales forecasting (Went from a 15% delta in pre-quarter forecast vs end of quarter booked business to less than 5%), Also due to improved Account Planning, was able to help grow a key account from $0 to $25M per year over a 2-year period and won an Account Management Award for this in 2013-2014 (Awarded to the top 5 out of 8,000 sales professionals company-wide). Was also able to improve our hiring practice which improved our net revenue loss of $5M per quarter due to not being able to staff client engagements to less than $1M per quarter. This was a 80% improvement that resulted in a net gain of $16M per year to our top line. https://www.appletongreene.com/acs-business-operations"

"ITT Corporation, the original conglomerate, has a portfolio management mindset for its businesses, investing in them commensurate with the returns they generate and disposing them through sale or spinoff when there’s an opportunity to create value. As the Senior Vice President of Strategy & Corporate Development I was responsible for ITT’s portfolio and in 2007 we needed a new platform for growth – one that was related to our water technology business, demonstrated profitable organic growth, and provided a platform to build through additional acquisitions. After intensive strategy work around our markets, competitors and how we differentiate ourselves, we determined that Analytical Instrumentation was an industry that met our strategic criteria. Water testing is a great market to be in. Regulations demand testing, water infrastructure is growing, there are consumables (aftermarket revenues!) and it related to our water treatment businesses. https://www.appletongreene.com/clp-cih-acquisitive-growth"

"Dr. House is the Association of California Water Agencies (ACWA) energy consultant, representing 500 water agencies which are responsible for over 90 percent of the water delivered in California and is the California Rural Water Association (CRWA) energy specialist, representing over 1,100 rural water and wastewater systems. He works for the California Public Utilities Commission as an expert witness on transmission issues and their water-energy expert. He is the Energy and Efficiency Trainer for the National Rural Water Association (NRWA). He is also an investment management expert consultant in the water and energy areas for: Gerson Lehrman Group-GLG Scholar Program; eWork Markets; Price Waterhouse-Vantage Marketplace; Roundtable Group; Standard & Poor’s Society; and the Coleman Research Group. He has been responsible for the training and installation of over 25 small hydroelectric facilities in Southeast Asia. I would have no hesitation in recommending him. https://www.appletongreene.com/acs-sustainable-development"

"Siemens - Annual Revenue at one of the manufacturing plants was approximately $170M per year. However, warranty costs (this was the cost associated with addressing post sale quality issues of the product) were historically 3% of annual revenue. Mr. Ashade was tasked with reducing this line item by 30% for the year. He was able to get this reduced to 1.3% of annual revenue which equated to a 58% improvement, or almost double the initial goal. https://www.appletongreene.com/acs-business-operations"

"Mr. Connell was responsible for managing the Alliance between Jacobs and Coors Brewing executing and delivering a significant project portfolio over a 4-year period. During his tenure, the project team significantly improved the multi-project execution methodology and outcomes for the brewing, packaging, utilities and infrastructure projects in multiple breweries and project locations throughout the USA. This enabled the client to achieve its expansion objective by the successful execution of the various capex, opex and sustaining capital projects in the portfolio. The Value Engineering (VE) program that was applied, yielded approximately 20% savings of total installed cost for the client.” https://www.appletongreene.com/acs-project-excellence"

"University of Central Florida Technology Incubator - His extensive business background and passion for learning make him an extraordinary partner able to engage with any of our clients in numerous ways. No member of our community support team is as generous, passionate and engaged as Mr. Judith. He has a remarkable gift for relating, teaching, learning and inspiring. https://www.appletongreene.com/acs-entrepreneurial-leadership"

"Ms. Jacewicz successfully designed, procured, mobilised, and implemented service delivery model for the Siemens sustainability showcase building. “The Crystal” included cutting edge building management systems and associated “green” infrastructure that required re-think of traditional facilities and asset management concepts. At its core, the Target Operating Model design required the team to shift their focus from business function activities to cross-business functions delivery. Under the “One FM” umbrella, team members, regardless of their background shared knowledge about building management systems configuration, error thresholds and escalation parameters. Extensive training, knowledge exchange and participation in commissioning activities empowered the delivery team to take ownership of day-to-day activities in the round the clock service delivery model. Everyone’s engagement and shared interest to keep the building configuration parameters synchronised and balanced provided comfort environment for the occupiers and great customer feedback. The team commitment and collaboration strengthened implementation of asset management best practice methodologies in line with ISO5500x series. Enhanced training and gained knowledge provided skills for detailed planning of workflow and therefore permitted cost control and setting up strong risk management approach to systems failure. Thorough understanding of building systems and ability to analyse data and information from various sources improved operational decision making. Supported by asset verification and alignment of asset data, to set up asset management information system, improved physical asset performance leading to development of complex Life Cycle replacement strategy to ensure continuity of the building services and their configuration management. https://www.appletongreene.com/clp-cih-rapid-transformation-system"

"Mr. Antongiovanni was brought into help our new CFO. He quickly helped us assess the current team and make improvements. He also helped to improve the effectiveness of the team and helped us to focus our recruiting efforts when looking for new members. The improvements allowed for a reduction in overall costs while improving the team dynamics. https://www.appletongreene.com/clp-cih-financial-leadership"

"Mr. Aguado has conducted 15 online trainings for over 200 participants from different management levels and areas. The trainings were very professional and convincing from the initial preparation to the execution. Dr. Kusterer. (Migros Industrie) https://www.appletongreene.com/clp-cih-effective-coaching"

"Mr. Antongiovanni was hired to assist the President with turning the company around and integrating into ITW processes. The company had failed several internal audits. He assessed the current team and reset expectations. He developed existing resources and brought in new talent based on updated employee expectations. This process included our international accounting teams in Europe and China. https://www.appletongreene.com/clp-cih-financial-leadership"

"Ms. Whitbeck was a great help while she was working with us! She played a vital role in the complex implementation of a member service initiative encompassing all of our US Warehouses. She effectively worked toward our organizational plan by meticulously mapping out our processes to maximize efficiency, effectiveness, and ease of use. At each phase of the project, Ms. Whitbeck was rigorous in helping us identify value gaps and refine our framework. She was also able to highlight and mitigate potential risks and system failures. Even more importantly, Ms. Whitbeck quickly adapted to the Costco culture and environment, which facilitated bringing all of our team members and stakeholders at each level together. She ensured that everyone’s needs were addressed in our new program process. Overall, Ms. Whitbeck approaches her work carefully and with cheerful aplomb. https://www.appletongreene.com/clp-cih-sales-strategy"

"Dr. Keysser brought an idea to us of refinancing some of our existing stores to take advantage of reduced interest rates, and a very strong demand in the market for our proposed type of debt. At the time, there were advantages within the tax code that made those financing methods feasible, but those provisions were scheduled to be reduced in the near future. He assisted us in analyzing the net impact on our bottom line of undertaking these refinancings. He was a key figure in this strategy, recommending options for lowering our costs of capital and our operating costs, and reminding us of the time-urgency of concluding these refinancings before the announced change in tax law. He then conducted the refinancings of seven of our stores in four different states, which contributed significantly to our cost savings. https://www.appletongreene.com/acs-financial-management"

"Mr. Robinson provided project management coordination for the evaluation of weathering effects on 200-300 foot high rock pile stability. Activities included developing standard operating procedures for field and laboratory activities. Responsibilities included serving on the Weathering Index and Modelling committees and providing support for the development of a robust data and document database to support various Principal Investigator research activities."

""Value-Based Leadership Performance has helped me strengthen my inner potential and see to the positive aspects of who I am as a leader. The education process has helped me to have a more positive mindset and to focus on the things I have achieved and what is possible. Now I see my leadership as an opportunity for development rather than obstacle." https://www.appletongreene.com/clp-cih-value-based-leadership-performance"

"This program bring a lens to your business that will help you focus on the things that matter and the essentials that will move you and your organization forward. The instructors provide excellent counsel and creative business solutions to complex issues. They will quickly identify your issue through insightful questions and provide the support to develop the capabilities, processes and technology required for success in the future. I am always amazed at the way the team can take a situation that I am wrestling with, and like solving a Rubik’s cube, untangle the problem in a simple straight forward way that makes the resolution obvious. https://www.appletongreene.com/clp-cih-virtual-transformation"

"As a Material Consultant, he was responsible for creating and updating supplier releases, ensuring on time delivery of production material, and supplier performance. In his role as a SAP Consultant, he played an instrumental role in transitioning legacy processes and procedures to the SAP environment and developing the SAP cycle process for the plant. Additionally, he effectively scheduled and managed the daily cycle count process, coordinating the activities of 4 cycle checkers across a 24×7 operation. He was always willing to offer his assistance and had an excellent rapport with the many constituents served by Production Control & Logistics, including production, suppliers, material handling, and other stake holders. I would highly recommend him."

"Royal Pharma was a new company that had innovative new cosmetic and drug products to bring to market. With a program very much like this one, Mr. Clark assisted the organization from A to Z, including facility and equipment design, to Process Planning, to Production Controls, to Label Development and more. Royal is now ready to begin production of their cosmetic product and is pursuing market authorization for its drug product. Royal selected Mr. Clark due to their desire to exceed mere compliance and target quality excellence. Royal is continuing to work with Mr. Clark as a valuable strategic partner. https://www.appletongreene.com/clp-cih-quality-maturity"

"“It is rare to find a person with such commitment, knowledge and drive to succeed. Mr. Brinkman ticks all the boxes when it comes down to it. It was a pleasure having him on my team, knowing that the SSHEQ side of our business was implemented, managed, and monitored constantly, with corrective actions being adopted along the way. He leads his team well and inspires them to deliver their best consistently, in line with both company and customer requirements. I can highly recommend him.” https://www.appletongreene.com/clp-cih-organizational-transformation"

"The Business Modeling program ensures that our business models are constantly reviewed and updated. It is just about the most important function of every business. As a Venture Capital company we were used to implementing the program with new investments. It never occured to us to continue implementing it within our successful client portfolio, but once we started doing so, our success rate and ROI increased substantially, because less was being left to chance. I would recommend this program to any business, particularly well established ones."

"Filmtec Corporation - We brought Mr. Erickson in as a consultant to help us improve our operations during the early transition right after The Dow Chemical Company bought us. He quickly showed us his capabilities as he worked across multi-functional departments. He brought cohesiveness and a level of knowledge and expertise that were missing in the organization. He was an active part of the business management team which consisted of sales, marketing, and finance managers of Dow. This team was responsible for running and growing the business. He assimilated well into the team. He was an instrumental part of the team in improving our business capacity that helped the company grow by over 300% in less than five years. He interacted well with all levels of personnel, from Dow executives to the people on the floor. We appreciate all he did to help us make the purchase of FilmTec the success it was. https://www.appletongreene.com/clp-business-optimization"

"“Dr. Keis’s consulting services, coaching expertise, and ability to communicate effectively exceeded my expectations. Thank you very much for being the lead consultant for our national business process redesign project. Like the VP of Chrysler stated on tape, this was the best work he has ever seen, to help us move forward.” https://www.appletongreene.com/clp-cih-transformational-leadership"

"Tremendous Sales Outsourcing program. Would recommend this to anyone with a sales department. There are so many good sales generation, lead generation, telemarketing and after sales organizations now, that it just does not make any sense any more to do things in house. It is far easier to scale up or down whenever you need to, your costs are variable instead of fixed, so less risk and the AGC-SO program helps us to manage it all effectively."

"In an unpredictable world, the Corporate Sustainability program by Appleton Greene helps us to steer from the helm. It helps us to weather any storm that comes our way and to negotiate the challenges that we face on a daily basis. It also helps us to be more at one with the environment and to plan for alternative resources. The program provides useful processes that analyse and challenge the status quo and enable us to source alternative ways of doing things. This is a crucial responsibility for any manufacturing business today and the CS program keeps us on point."

"Mr. Erickson has helped our company immensely over the last year. He helped me step back from the daily grind of just running our business to define realistic strategies to grow our business. He first focused on the fundamentals of our business operations, such as cash management, sales, and financial goal-setting. Our foundation was not as solid as I thought it was and our weaknesses were keeping us from reaching our full potential. Mr. Erickson ‘s persistent focus finally opened my eyes to how important mastering these fundamentals is to growing the business I want to have. One year later, we are on course for achieving our goals for growth in sales and profits by more than our 35% target. More importantly, I have regained my enthusiasm for running the business and feel like I am in control of our future. With respect to a return on our investment, he definitely exceeded my expectations. https://www.appletongreene.com/clp-business-optimization"

"I have known Mr Albina for approximately 15 years, initially meeting when working at Boeing, then moving to Airbus and staying in contact ever since. I have found Mr Albina to be one of those rare individuals who uses a personal touch to achieve technical outcomes. Pat’s strengths lay in his broad technical background and experience, coupled with genuine empathy and ability to develop high-performing teams. This was particularly evident when establishing the Australian Multi-Role Helicopter engineering management system and workforce from scratch, and when project managing follow-on proposals. I have no hesitation recommending Mr Albina for roles involving system, team or performance development and improvement. https://www.appletongreene.com/clp-cih-strategic-decision-making"

"Mr. MacEachern delivered a tremendously valuable leadership program for our organization. Not only was the content practical and valuable, the break-out sessions were critical for practicing the leadership skills in a safe setting. The design of the program caused us to collaborate with other leaders across our nationwide organization. Mr. MacEachern used examples from his own extensive experience and these examples helped to bring the content to life. His passion for leadership made me want to become a better leader myself. https://www.appletongreene.com/clp-cih-coaching-engagement"

"US Army - Crisis Management. Ms. Roberts was the driving force that created our Strategic Communication Office from scratch, developing the processes and procedures and educating the command. Her efforts ensured key communications to allies in the Pacific had all words and images aligned with the desired messaging. She played an integral role in securing Chinese acceptance of aid for the first time in this command’s history. Her work enabled the command to project a powerful, yet helpful presence within the Pacific Rim Theater to assist and train our allies in keeping the area secure from regional threats."

"“As Innovation Director of Edokial, a desktop publishing and document dematerialization services company belonging to the Crédit Agricole group, I have set myself the strategic objective of greater control of the value created by our projects. We called on Mr. Auriach to select, personalize and infuse a method and tools for managing innovation projects with our employees. By exploiting this contribution, we introduced with our teams an innovative mail virtualization and routing chain for one of the group’s regional banks, resulting in a drop in the volume of paper exchanges by half, i.e. from 746,000 to 370,000 ply per year. We have also helped to optimize the operation of archive warehouses accumulated over several decades of another subsidiary, Locam, which specializes in equipment financing. These two initiatives are part of a portfolio of innovation projects constantly prioritized according to their challenges, their alignment with the innovation strategy and the dynamics of the ecosystem in which the group operates. The list of other initiatives includes, for example, the construction of a blockchain dedicated to collaboration between banks and notaries, the modernization of the customer base of a subsidiary or the capitalization of the experience acquired on agile projects. Very professional, pedagogical and efficient, Mr. Auriach allowed us to complete our know-how by transmitting an operational methodology and a new posture in the face of innovation and support for our customers.” https://www.appletongreene.com/clp-cih-high-performance-innovation"

"It was such a pleasure to work with Ms. Stoll to deliver Safcos customer satisfaction surveys. She is incredibly talented, organized, and always brings a level of positivity to every conversation. Her experience in customer insight and retention is unparalleled and I appreciate all of the help she provided to our Marketing team. Ms. Stoll is without a doubt an incredibly valuable asset to any company she is a part of. https://www.appletongreene.com/acs-customer-service-experience"

"“As a 121-year-old Mutual Bank that historically only offered portfolio mortgages, we wanted to offer secondary market mortgage loans but did not know where to start. Mr. Schweiger and his team laid out an action plan and worked with us weekly to build out the policies and procedures needed to be successful in the secondary market. It was a mindset change, and they worked with us patiently and diligently to make sure that we were meeting the milestones to successfully go live. Without The Tomorrow Group and Mr. Schweiger’s expertise we would not have successfully completed this project in the timeframe allowed. Thank you again.” https://www.appletongreene.com/clp-cih-managing-relationships"

"General Motors - Mr. Siano made many contributions over an extended period of time and brought a collaborative spirit to the work he did. He brought vision to a disciplined mind set and is a strong delivery tactician. One example of the many key accomplishments was the revitalization of a brand and supporting marketing programs that posted a 42% year-to-year sales increase while reducing the cost per sale by 38% in the first year and a 19% year-to-year sales increase while reducing the cost per sale by 26% in the second year. By challenging the status quo, his practical approach is cost-effective, time-effective and process-effective. https://www.appletongreene.com/acs-marketing-transformation/"

"“Ms. Spencer has completely transformed my business. She gave my brand a voice through copywriting that actually resonated with me and in turn resonates with my audience. In just 6 months my business has grown to 3x the revenue because of her work. She understands my values and portrays that into my brand in an intuitive and powerful way. Working with Ms. Spencer is like being with a friend who wants the absolute best for your business. I work in a unique space that was new to her, but she immediately got it. Ms. Spencer makes my life easier and I trust her implicitly. To put it simply, she is an integral part of my business and I cannot recommend working with Ms. Spencer enough.” https://www.appletongreene.com/clp-cih-communication-powered-growth"

"As the lead strategist and consultant on a major marketing, sales, and service alignment initiative, Mr. Siano led the alignment of sales and marketing processes to shorten sales cycle, create shared revenue generation goals, and ensure that customer experience is consistent with brand across all media channels. The initiative required the mapping buyer journeys for all customer profiles around SalesForce.com deployment and reviewing and fine tuning processes for customer handling. He enabled the division to be able to refine our processes, handle the project management duties and lead our own change management. The results speak for themselves. Pipeline velocity increased by 5% and lead close rate by 4%. https://www.appletongreene.com/acs-marketing-transformation/"

"At GM Latin America, Mr. Ardila attained market leadership for the Chevrolet brand in the region, going from 14% to 18% share. Revenues went from $12B to $20B in 4 years and number of vehicles sold from 650,000 to 1 million. https://www.appletongreene.com/clp-cih-growth-strategy"

"There is no doubt that we are becoming more structured in everything that we do since we started implementing Appleton Greene's processes. We started off with a program in our customer service department, but we have now implemented a variety of different programs within 5 departments. The programs are incredibly reasonble given what you are able to achieve with them. The consultants and learning providers that we have worked with are very professional, well trained and very personable. Good experience all round and easy to measure ROI."

"Mr. MacEachern, together with his small team of leadership experts, delivered a world-class leadership development program. It became somewhat of a cornerstone of our leadership program, and we put hundreds of leaders through, including VP’s, directors, managers, and front-line leaders in multiple divisions. By embedding these proven leadership practices into our performance management process, it reinforced these leadership behaviors, and they became part of our culture. The result was a significant uplift in our employee engagement in the divisions that participated. https://www.appletongreene.com/clp-cih-coaching-engagement"

"“Once in a blue moon you come across a beautiful soul and have the privilege of working with them over many years – Dr. Glick-Smith is such a friend, co-worker, and giver. For a dozen years she volunteered as a CEO to come and share her life story and her vast experience with my leadership forums in Dallas, Los Angeles, Chicago and in Irving. Now with her life’s true passion found, Flow Leadership, she has even more value to share and does so in an inviting and endearing way that has you hoping that the experience will last longer. If you want to get to the heart of your people, Dr. Glick-Smith is your guide.”— Founder | Chief Learning Officer https://www.appletongreene.com/clp-cih-flow-based-decision-making"

"We implemented the Business Expansion program through Appleton Greene across all departments several years ago. We realized that we had the market interest to achieve significant growth over a short period of time and we wanted to ensure that we were well prepared. The program provided us with a clearly defined process which could be implemented within all departments simultaneously and this really helped us to achieve buy-in and commitment from key stakeholders throughout the organization at the same time, which was invaluable. We still use the same multi-departmental process today."

"Boeing is a top-tier commercial aerospace and defense contractor. Dr. Meeks spent a dozen years building advanced imaging satellite systems, and in the case of Boeing Space Systems, he was part of a multi-vendor, multi-billion dollar satellite constellation development program for a major government acquisition program. Performing in a Systems Engineering SME role and providing engineering management leadership, Dr. Meeks successfully lead and/or supported key tasks pertaining to constellation orbit design and validation. He also supported and lead analytical teams for a variety of integrated system of systems performance testing to verify and validate system requirements were met ‘as built.’ https://www.appletongreene.com/acs-technology-innovation"

"Most businesses become complicated over time, particularly if they are successful. I have owned 7 companies during my career and can assure you that succession planning is not something that you should just consider when you are planning retirement. It enables you to transition from one company to another and is a part of being an entrepreneur. The Appleton Greene Succession Planning program works because it simplifies all of those complications and puts things in place to facilitate a seamless transition. It is now being implemented with all of my companies simultaneously. I always like to know what my exit strategy is."

"As Senior Director of Global Purchasing at Procter and Gamble we owned our sourcing methodology and managed the businesses in our flagship business units. Prior to Mr Lynch’s engagement, P&G had just failed in its efforts to install a Supplier Relationship Management System for a number of reasons – poor strategic partner selection criteria, cross-business unit disagreements, changing business needs, and a reward system that rewarded number of strategic relationships instead of number of appropriate relationships. Mr. Lynch’s approach dealt with the systems architecture, best practices, and tools to deal with these kinds of problems. Initially I felt this would be the typical consultant and training engagement, but as we got to know each other, it became a powerful strategic relationship. His concepts and implementation approaches were able to be tweaked to be good fit with Procter’s culture and his advice was so valuable that once the Corporate approaches were installed he became a resource for several diverse cross functional business units (Diapers, Feminine Protection, Health Care, Beauty Care, Fabric and Home Care, and Information Technology) to tailor his approaches to their unique needs while maintaining a common platform across the entire company. This helped us create an approach that was both decentralized and centralized without undue conflict. His intellectual capital about strategic fit between companies became part of our long term supplier innovation and supply base methodology, and also enabled numerous P&G/supplier Connect and Develop successes for new products. This engagement lasted for several years, even after my retirement from P&G. https://www.appletongreene.com/clp-cih-collaborative-excellence"

"Providing accurate delivery of radiotherapy to cancer patients is paramount to both their health and safety. MDX introduced a radiotherapy QA system, complete with hardware and dedicated software, that significantly reduced error rate and helped to streamline patient processing for daily therapy. The system provided 3D versus 2D representation of treatment delivery when captured by the hardware prior to patient delivery. This gave a more precise representation to the medical physicist when calculating associated dosage. The hardware could also be adapted to present in up to 21 planes giving even more definition of the delivery path by the radiotherapy system. System cost was also comparable or less than competitive hardware systems, which also did not offer dedicated software for review and planning. The result was an easily deployed, superior system that was partnered with the world’s largest radiotherapy treatment company."

"“I met Mr Horrocks for the first time in a large meeting during the decision process for an ERP system within our Group HQ in Paris and it appeared we had the same vision on the process. Later, during the implementation process, I learned Mr Horrocks is a very honest guy with a very positive and inspiring drive, managing change processes during and in very difficult circumstances. During his stay with us he helped to implement the ERP system further in detail, including the difficult change process. Good listener, sparring partner and a great person to work with.” https://www.appletongreene.com/clp-cih-technology-invoked-change"

Ms Darwish MBA BA – Executive Consultant

Mr Senbak MBA BSc – Executive Consultant

Mr Obileye MBA BSc ACA Dip – Executive Consultant

Mr Mikolaovich MA Dip – Executive Consultant

Mr Altungun BA – Executive Consultant

Mr Ozkarakas MBA BSc – Executive Consultant

Mr Fairman HND EDP – Associate Consultant

S. Maurin

United States

T. Johnson

Accredited Senior Consultant (ASC), Appleton Greene

United States

Ms. Uoti-Vaisanen

Certified Learning Provider (CLP), Appleton Greene & Co

Monaco

Dr. Jinks

Certified Learning Provider (CLP), Appleton Greene & Co

United States

Mr. Belmont

United States

M. Ennis

Certified Learning Provider (CLP)

United States

Dr. Valchev

Accredited Senior Consultant (ASC)

Switzerland

M. Akwule

South Africa

K. Townsend

United Kingdom

Mr. Shortt

Certified Learning Provider (CLP), Appleton Greene & Co

United States

Mr. Auriach

Certified Learning Provider (CLP), Appleton Greene & Co

France

Dr. Bhalla

United States

Mr. Cuatrecasas

Certified Learning Provider (CLP), Appleton Greene & Co

United States

Mr. Delécluse

Certified Learning Provider (CLP), Appleton Greene & Co

France

Dr. Meeks

United States

L. Graham

Switzerland

L. Whitbeck

United States

Henrik Pettersson

Certified Learning Provider (CLP), Appleton Greene & Co

Sweden

Mr. Siano

United States

Ms. Penterman

Certified Learning Provider (CLP)

United States

Mr. Joseph

United States

Mr. Judith

Accredited Senior Consultant (ASC)

United States

Mr. Chinaglia

Accredited Senior Consultant (ASC)

Italy

Mr. Fradin

Certified Learning Provider (CLP), Appleton Greene & Co

United States

Mr. Biss

Certified Learning Provider (CLP), Appleton Greene & Co

United States

Ms. Tull

Certified Learning Provider (CLP), Appleton Greene & Co

United States

Mr. Lumb

Certified Learning Provider (CLP), Appleton Greene

United States

S. Gross

United States